City Volkswagen of Evanston
Evanston, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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George and JP were great with assisting us in buying a brand new 2020 atlas crosssport! Super professional and got us a great deal, highly recommend! brand new 2020 atlas crosssport! Super professional and got us a great deal, highly recommend! More
Just purchased a new Tiguan from City and couldn’t be happier with the process. Gilbert was extremely helpful, professional and responsive. He went out of his way to find exactly what I wanted and did mo happier with the process. Gilbert was extremely helpful, professional and responsive. He went out of his way to find exactly what I wanted and did most of it over the phone and via email due to the Covid pandemic. I can not say enough great things about Gilbert and the team at City and I would highly recommend them if you’re looking for a new VW. Thanks to Gilbert for making my purchase seamless and a pleasure! More
George and the entire staff at City Volkswagen are amazing!!! I recently bought my vehicle from them and was very very happy with the entire process, from sales, to financing options to warranty. I wi amazing!!! I recently bought my vehicle from them and was very very happy with the entire process, from sales, to financing options to warranty. I will definitely without question be buying my next car from them also!! More
Thank you guys for helping me get the car and Great finance You guys are awesome I will preferred customer for you guys have nice day finance You guys are awesome I will preferred customer for you guys have nice day More
The staff were helpful, friendly, and well worked together to coordinate great service. George arranged for efficient test drives in both VW and Mazda vehicles and provided guidance so I could make together to coordinate great service. George arranged for efficient test drives in both VW and Mazda vehicles and provided guidance so I could make the right decision for me. The experience was stress-free. I will recommend to friends. More
The moment my fiancé and I walked into the dealership, Gilbert Ansah was the first one to welcome us and ask how he could help. Gilbert was very helpful, patience and informational. He provided us with al Gilbert Ansah was the first one to welcome us and ask how he could help. Gilbert was very helpful, patience and informational. He provided us with alternatives in case the car we saw was out of our price range. He told us what he was doing and explained everything to us. While we were in the process of purchasing our new car, he provided my fiancé and I with cold bottle waters, showed us where we could get coffee and water. He took care of us, like if we were family. If you are looking for a real and honest salesman, talk to Gilbert. More
Excellent service with no haggle pricing!!!! They even ordered us food while we waited. Superb customer service, will definitely refer to all my friends here. ordered us food while we waited. Superb customer service, will definitely refer to all my friends here. More
Rep Gilbert Ansah was very professional and left no stone unturned, responding to every concern I had before making a final decision. Service was immediate as I stepped through the door, cool-mannered an unturned, responding to every concern I had before making a final decision. Service was immediate as I stepped through the door, cool-mannered and non-abrasive (unlike another nearby dealership who shall not be named),however, the time was taken to address important aspects of vehicle quality, features, pricing, etc. without my feeling the least bit pressured, which is something I cannot say for any dealership I've ever visited in the past. Truly, this has been a unique experience. As I drove off the City Volkswagen Evanston lot in my new(ish) '09 Corolla, on the phone with my folks bragging to them about how smooth its engine sounded and its sunroof, I'd never been more confident about a purchase for a great price. Thank you Gilbert! And Thanks to City Volkswagen Evanston for great service! More
#1 car sales man he took care of me no problem in and out the finance process was very quick on my passat 2020 rline the finance process was very quick on my passat 2020 rline More











