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City Volkswagen of Evanston
Evanston, IL
3,016 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,017 reviews
December 15, 2020
We were very pleased with our lease of a 2021 Tiguan last week. George Lopez, our salesperson, provided excellent service. He was knowledgeable and patient, and provided us with choices to fit our budget. S week. George Lopez, our salesperson, provided excellent service. He was knowledgeable and patient, and provided us with choices to fit our budget. Sean and Mark were also great to work with. Would recommend this dealership and our salesperson, too. More
by Kat_M
Employees Worked With
George Lopez, Mark Benne
December 13, 2020
If you come to City Volkswagen of Evanston, without a doubt ask for Gilbert. He's knowledgable, fair, and a real pleasure to work with. Loved his proactiveness is keeping me in the loop and listening to doubt ask for Gilbert. He's knowledgable, fair, and a real pleasure to work with. Loved his proactiveness is keeping me in the loop and listening to my wants. 5 stars More
by Michael
Employees Worked With
December 12, 2020
I recently leased a VW Tiguan from City Volkswagen and had the pleasure of working with Gilbert! Gilbert is extremely professional and personable and displayed a high level of integrity throughout the had the pleasure of working with Gilbert! Gilbert is extremely professional and personable and displayed a high level of integrity throughout the process. I had a very positive experience and would highly recommend Gilbert and City WW! More
by Michael Nicholas
Employees Worked With
December 08, 2020
Ian Edmonson is an excellent, professional salesman. He didn't try to upsell me and knows his stuff. I am very happy with my new car. didn't try to upsell me and knows his stuff. I am very happy with my new car. More
by donnha
Employees Worked With
December 07, 2020
IAN EDMONSON. An excellent and professional and super serviceable A couple of days ago my son and I visited to buy his first vehicle and there was no one better than Ian to help us with our doubts, thank serviceable A couple of days ago my son and I visited to buy his first vehicle and there was no one better than Ian to help us with our doubts, thanks for having salespeople like Ian More
by Juan z
November 30, 2020
Very great service. Quick response when asking questions on email. Would highly recommend to family and friends. Clean and social distancing in place felt safe while i was there on email. Would highly recommend to family and friends. Clean and social distancing in place felt safe while i was there More
by Valfaro3207
Employees Worked With
George Lopez
November 28, 2020
Gilbert did an amazing job with us! Even though we did not end buying from them, because we found a better deals somewhere else, Gilbert was always very helpful and very professional, from the beginning t not end buying from them, because we found a better deals somewhere else, Gilbert was always very helpful and very professional, from the beginning to the end of our relationship. More
by Carlo
Employees Worked With
November 25, 2020
I went to two other VW dealerships before coming to VW Evanston. The two other dealerships played games and changed the price of the car and my trade in multiple times. Coming here was a completely differ Evanston. The two other dealerships played games and changed the price of the car and my trade in multiple times. Coming here was a completely different experience. All of the employees were courteous and straight forward with my purchase. I would suggest to anyone to go to VW Evanston and ask for Narcis! More
by Charlie
November 25, 2020
Gilbert is amazing, he was professional and honest throughout the entire process. He showed me through several used and new models without any complains. Would definitely do business with him again in throughout the entire process. He showed me through several used and new models without any complains. Would definitely do business with him again in the future. Thanks Gilbert!!! More
by JuanJJacobo
Employees Worked With
