City Volkswagen of Evanston

Service was excellent. Ian was organized, knowledgeable, friendly and efficient. The process was seamless and it was a pleasure to buy a car from him. Ian was organized, knowledgeable, friendly and efficient. The process was seamless and it was a pleasure to buy a car from him. More

Gilbert was great to me, answered all my questions by truly trying to understand all my concerns. As a business development manager myself I can assure you he’s one of the best people to work and build a truly trying to understand all my concerns. As a business development manager myself I can assure you he’s one of the best people to work and build a business relationship with. More

Love the service. He can get the car for me in that color I want and ready for pick up in next day. And he very helpful and answer any questions for me. He can get the car for me in that color I want and ready for pick up in next day. And he very helpful and answer any questions for me. More

Worked my deal out with Erick over the phone and came in and finished it with Mario. Everything was as planned and finished it with Mario. Everything was as planned More

I had a very good experience purchasing a new Jetta from Ricky Espino. He was very professional and knowledgeable throughout the entire process. I did not feel pressured to do anything I didn't want to do Ricky Espino. He was very professional and knowledgeable throughout the entire process. I did not feel pressured to do anything I didn't want to do. He walked us through all of the features of the car and made sure everything was set up properly before we drove off. More

This was my second successful purchase with City VW and both times I had the pleasure of working with Mario, who was of great help throughout the process both times I had the pleasure of working with Mario, who was of great help throughout the process More

Ricky was great to work with! He worked with us through all the details and was compassionate and professional throughout the transaction. Highly recommend! He worked with us through all the details and was compassionate and professional throughout the transaction. Highly recommend! More

Buying a car from Ian Edmonson at City Volkswagen Evanston was a great experience. I wasn’t familiar with VWs, beyond some internet research. I had zeroed in on two models. He took time to show m Evanston was a great experience. I wasn’t familiar with VWs, beyond some internet research. I had zeroed in on two models. He took time to show me several model years and price points and help me winnow the field. Ian was infinitely patient with me, and gave me the time to test drive all the vehicles I needed to. I appreciated that he rode along for a first test drive to talk me through features and then encouraged me to take it out on my own. Unlike other car sellers I visited that week, I never felt pressured or trapped, or ignored, and I walked out with a car I’m very happy with. Ian really went above and beyond to be sure I could close the deal that day, which was a great relief. And- the dealership is the only place that offered me the KBB trade-in value on my old car. I highly recommend Ian and City Volkswagen of Evanston. More

I recently had the pleasure of working with Ian to buy a car at City VW of Evanston. The process on my end was a bit more drawn out, and Ian along with Alex in finance really stuck with me to deliver my new car at City VW of Evanston. The process on my end was a bit more drawn out, and Ian along with Alex in finance really stuck with me to deliver my new 2024 Tiguan. Ian was always professional, knowledgable, friendly and never pushy. My calls and questions were always answered with enthusiasm. As a female buyer, dealerships can feel intimidating however I was made to feel comfortable with my entire buying process. From the test drives to the financing, Ian and Alex are the standard by which all car buying experiences should be measured! And I love my new car. Thanks City VW! More

I was looking to drive a VW Taos and a Mazda CX30. Went to Evanston to browse both dealers to test drive these cars. Ended at the VW dealer first, low and behold they had a previously owned 2021 Mazda Went to Evanston to browse both dealers to test drive these cars. Ended at the VW dealer first, low and behold they had a previously owned 2021 Mazda CX30 with 17K miles. While looking at the cars, Ian Edmonson approached and asked if he could help. Ian was very helpful from the start, patient, and kind. My son and I test drove the Mazda on the way to the garage to look at a Taos. Passed on the Taos once I sat in it. After some discussion, I purchased the Mazda. Ian couldn't have been more attentive. Alex Paszkowski, Finance Manager, was extremely kind and friendly. Overall, I am very pleased with the Mazda. Ian and Alex could not have been more helpful!! Highly recommend this duo at City VW Evanston! More