City Volkswagen of Evanston

Mario made the buying process very enjoyable, which was not the case in my previous experiences not the case in my previous experiences More

I had an incredible experience at City Volkswagen of Evanston purchasing a new vehicle from them. Gilbert was my sales rep and he was the best car salesperson I have worked with. The car that I wanted h Evanston purchasing a new vehicle from them. Gilbert was my sales rep and he was the best car salesperson I have worked with. The car that I wanted had to be located and delivered to dealership. Gilbert kept this process moving along and made sure the car was ready for pick up as planned. He was so informative and courteous through the entire process, even staying late on Friday to go over all of the features in the vehicle. I strongly recommend City Volkswagen of Evanston and especially Gilbert. More

We found it to be accommodating. For some reason buying a car seems to be a hassle, it was something we were not looking forward to doing, just that you get an idea, the car we trade For some reason buying a car seems to be a hassle, it was something we were not looking forward to doing, just that you get an idea, the car we traded was a 1998 Mercedes 350D with over 35000 miles, that tells you how much we avoid dealing with auto dealerships. However Ricky was a breath of fresh air. He was confident, well informed, knowledgeable and best of all a wonderful disposition that made one feel comfortable. He made what we dreaded a very pleasant experience. More

I worked with Mario and he was very easygoing and guided me through the whole process. Mainly, I felt very comfortable and felt no pressure at all to make a decision me through the whole process. Mainly, I felt very comfortable and felt no pressure at all to make a decision More

Gilbert was great. Glad I came back to do another deal with them. Very easy to work with and enjoyable experience overall. Would recommend. Glad I came back to do another deal with them. Very easy to work with and enjoyable experience overall. Would recommend. More

Mario was very professional, knowledgeable, and very easy to work with. Buying my new car from him was stress free. I would recommend Mario to my friends and family. to work with. Buying my new car from him was stress free. I would recommend Mario to my friends and family. More

Outstanding customer service that my wife and I received from Mario and rest of the team at City Evanston from Mario and rest of the team at City Evanston More

Very easy transaction with not a lot of back and forth. Pleased with the car and the whole experience Pleased with the car and the whole experience More

I want to thank Ricky for being so supportive and finding the car I wanted. I was moving from California and he had everything done for me as promised. I would highly recommend him the car I wanted. I was moving from California and he had everything done for me as promised. I would highly recommend him More

We had a great buying experience with Narcis at City Volkswagen Evanston. Narcis was incredibly knowledgeable, detail-oriented and easy to work with. He was always available and flexible, but no pressur Volkswagen Evanston. Narcis was incredibly knowledgeable, detail-oriented and easy to work with. He was always available and flexible, but no pressure, and worked to get us a great deal. And he made sure the car met his high expectations before delivery, even sending it back to the detail shop for some additional polishing before he would let us take it. Alex in the finance did a great job as well, even finding some ways to save some additional money while signing the final paperwork. All in all, an incredibly pleasant dealership experience. More