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City Volkswagen of Evanston

Evanston, IL

4.9
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,878 reviews

February 26, 2026

Mario is a sales professional that is easy to work with and very knowledgeable about the Volkswagon brand More

by Ivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

City Volkswagen of Evanston responded

It’s great to hear Mario’s expertise and friendly approach made your Volkswagen purchase seamless. We appreciate you sharing your experience. Enjoy every mile in your new Volkswagen. Sam Lotta General Manager slotta@cityautogroup.com

February 25, 2026

Working with Enrique and Mario was great. Both of them were kind and honest and made the whole process smooth More

by Kate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

City Volkswagen of Evanston responded

We appreciate you highlighting Mario’s kindness and honesty during your new Volkswagen purchase. It’s wonderful to hear the process went smoothly. Sam Lotta General Manager slotta@cityautogroup.com

February 24, 2026

Service was very efficient and friendly. I would recommend them to anyone who is looking for a new Volkswagen. More

by jeri
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

City Volkswagen of Evanston responded

We’re delighted you found our service efficient and friendly. Josh appreciates your recommendation to anyone searching for a new Volkswagen. Please let us know if we can assist you again. Sam Lotta General Manager slotta@cityautogroup.com

February 24, 2026

Awesome experience, love my new ride. Could not be happier with the whole process and the car I got! More

by Trina
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

City Volkswagen of Evanston responded

Thank you for choosing a used Volkswagen Atlas and sharing your feedback. We’re delighted the purchasing process went smoothly and that you’re enjoying your new ride. We look forward to supporting you on the road ahead. Sam Lotta General Manager slotta@cityautogroup.com

February 24, 2026

I had an amazing experience buying my Taos. Everyone was so kind and helpful especially Josiah. Josiah was enthusiastic and attentive and made sure I got exactly what I was hoping for in a car. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Josiah Zwirn, Enrique Garibay
Feb 24, 2026 -

City Volkswagen of Evanston responded

What a pleasure to hear our team provided attentive, helpful service during your Taos purchase. We’re glad you felt comfortable every step of the way. Enjoy your new Volkswagen Taos and happy driving! Sam Lotta General Manager slotta@cityautogroup.com

February 23, 2026

Buying through City Volkswagen was a good experience. Josh was extremely knowledgeable and thorough throughout the entire process. I would purchase here again in the future. More

by Brad W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

City Volkswagen of Evanston responded

What a pleasure to hear that Josh’s expertise made your Volkswagen purchase so seamless. We’re glad the process was clear and thorough from start to finish. We look forward to assisting you again soon. Sam Lotta General Manager slotta@cityautogroup.com

February 23, 2026

Mario was kind and patient throughout the process. I highly recommend him if you want to be treated with respect More

by Milvas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

City Volkswagen of Evanston responded

It’s fantastic to hear Mario’s kindness and patience made such a positive impression. We appreciate your recommendation and are glad you felt respected throughout your Volkswagen Taos purchase. Thanks for choosing us and sharing your experience! Sam Lotta General Manager slotta@cityautogroup.com

February 21, 2026

This was a very pleasant car-buying experience. When I walked into the dealership, Josiah Zwirn greeted me right away and also accompanied me on the test drive. Although he is relatively new to the More

by Ming C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Zwirn
Feb 21, 2026 -

City Volkswagen of Evanston responded

Thank you for choosing us for your new Volkswagen Tiguan. We’re glad Gilbert provided honest, straightforward details on features and pricing, and made the test drive process transparent and stress-free. It’s wonderful to hear you felt well supported throughout your purchase. Sam Lotta General Manager slotta@cityautogroup.com

February 20, 2026

If you are looking for a great deal on a new car, make sure to go and see Mario in sales More

by Sharma
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

City Volkswagen of Evanston responded

Thank you for highlighting Mario’s exceptional assistance. We’re pleased he helped you secure an excellent price on your new Volkswagen Tiguan. Enjoy every drive and thanks for choosing us. Sam Lotta General Manager slotta@cityautogroup.com

February 20, 2026

Great experience working with Mario and his team. Very efficient and kind people to work with More

by MP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

City Volkswagen of Evanston responded

Thank you for sharing your experience purchasing a used Volkswagen Tiguan with Mario and his team. We’re glad the process was efficient and friendly. Enjoy your new Tiguan and feel free to reach out if we can help again. Sam Lotta General Manager slotta@cityautogroup.com

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