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City Volkswagen of Evanston

Evanston, IL

Overview
Employees
Reviews
Vehicles
4.9
2,878 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,878 reviews

February 28, 2026

Mario was patient with me throughout the process. He is kind and easy to work with. Highly recommend More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with Mario. We’re pleased he provided patient guidance and made the process smooth. Enjoy your new Volkswagen Jetta and thank you for the recommendation. Sam Lotta General Manager slotta@cityautogroup.com

February 28, 2026

Excellent experience overall. Clean facility. Enjoyable experience. Would come back again and tell others to use. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

City Volkswagen of Evanston responded

Thank you for recognizing our clean facility and pleasant atmosphere. We’re delighted you enjoyed your experience with your used Volkswagen Taos. We look forward to welcoming you again and appreciate you recommending us to others. Sam Lotta General Manager slotta@cityautogroup.com

February 28, 2026

Kind, courteous, and professional staff. Very happy with my car and the service that I was provided More

by JCD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2026 -

City Volkswagen of Evanston responded

Thank you for highlighting our courteous and professional approach. We’re delighted you’re enjoying your car and the service you received. We look forward to assisting you again. Sam Lotta General Manager slotta@cityautogroup.com

February 27, 2026

Josh was very professional and knowledgeable. He did a phenomenal job showing me the Atlas I purchased and ensuring I knew all of the functions of the vehicle. He provided me degailed information More

by StephRN2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with Josh. We’re delighted he guided you through every feature of your new Volkswagen Atlas and provided detailed information. We appreciate your recommendation and hope to welcome you back in the future. Sam Lotta General Manager slotta@cityautogroup.com

February 27, 2026

Best car buying experience. Better than I could have asked for and definitely worth the drive out there More

by KRamir
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear your used Volkswagen Jetta purchase went so smoothly and was worth the drive. We’re thrilled the entire process exceeded your expectations. Enjoy every mile in your new Jetta! Sam Lotta General Manager slotta@cityautogroup.com

February 27, 2026

Everything regarding my GTI purchase went very smoothly. All business was conducted in a timely,courteous and professional manner. More

by Shakeyq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya
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Feb 27, 2026 -

City Volkswagen of Evanston responded

We’re happy Narcis and our team provided a timely and professional experience for your Volkswagen GTI purchase. Thank you for sharing such positive feedback. We look forward to assisting you in the future. Sam Lotta General Manager slotta@cityautogroup.com

February 27, 2026

Keep coming back to these guys because they always take care of me whether it be sales or service! 👍 More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

City Volkswagen of Evanston responded

Thank you for your continued trust in our sales and service teams. Enjoy your new Volkswagen Tiguan and we look forward to helping you again. Sam Lotta General Manager slotta@cityautogroup.com

February 26, 2026

I had great experience at city Volkswagen in Evanston. My sales consultant Josh Kemper was wonderful to work with and was one of the reasons I wound up buying the car from that dealership. Great experienc More

by Doshah1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2026 -

City Volkswagen of Evanston responded

We’re delighted that Josh provided such attentive support during your Volkswagen purchase. Thank you for recommending us to others interested in buying a Volkswagen. Sam Lotta General Manager slotta@cityautogroup.com

February 26, 2026

Good experience here while purchasing my car. Everyone I worked with was nice and caring. More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2026 -

City Volkswagen of Evanston responded

We appreciate you taking the time to share your experience buying your used Volkswagen Tiguan. It’s great to hear Mario and our team were attentive and caring throughout the process. Please reach out if there’s anything else we can assist you with. Sam Lotta General Manager slotta@cityautogroup.com

February 26, 2026

Nice to see that this process can be done in a quick and honest way. Big xxxxxxto Mario More

by Cholt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2026 -

City Volkswagen of Evanston responded

It’s wonderful to hear that purchasing your used Tiguan was quick and honest. Mario will be thrilled to know his efforts made a difference. Thank you for choosing our team. Sam Lotta General Manager slotta@cityautogroup.com

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