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City Volkswagen of Evanston

Evanston, IL

5.0
2,649 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,649 reviews

November 14, 2025

Josh kemper is an excellent person and in business wise, he had explained all the process and I give him 5 stars . Thank you Josh Sincerely, Eddison Zomayah More

by Eddisz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2025

We just bought our brand NEW Atlas. I had the pleasure of working with Narcis Agic. He was an absolute professional and I highly recommend him. Evanston Volkswagen is simply the bes More

by Yusuf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 12, 2025

Josh and Marcus were excellent in helping me decide what car was best for me, highly recommend them and this dealership! More

by Adenike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

November 11, 2025

Josh was very easy to work with, he had great follow up, and remembered important details about our inquiry. Plus, he knew my kids’ names and connected with them which really means a lot to me. He was hones More

by ecartier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sam Lotta General Manager slotta@cityautogroup.com

November 11, 2025

Great service provided by Mario. Very knowledgeable and respectful gentleman, he was truly a pleasure to work with More

by Pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta General Manager slotta@cityautogroup.com

November 11, 2025

Gilbert & team at VW Evanston were incredible. I had very specific trim/color requirements, and they were able to find and secure the right car in less than a day. This is the 2nd car I have l More

by brent.hodgin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

October 31, 2025

I enjoyed working with Narcis City VW. He took extra time to answer all of my questions to help me understand all of the features of the car and the buying process. I would gladly return. More

by Annie R
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sam Lotta General Manager slotta@cityautogroup.com

October 31, 2025

Good people to do business with. Hit up Mario with any questions with new or used, hes da man More

by DS16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta General Manager slotta@cityautogroup.com

October 31, 2025

Customer Focused, efficient, friendly, attentive, knowledgeable, easy to work with, good follow up, good selection More

by rosemarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

October 31, 2025

I visited City Volkswagon and I was treated with respect, and I decided to make a second visit and make a purchase of a new car with Mario. More

by NK88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

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