City Volkswagen of Evanston

We visited City Volkswagen of Evanston on Wednesday, June 25th to test drive a used 2022 Volkswagen VW Atlas. We urgently needed a new vehicle as our original car had just broken down the same weekend as our 25th to test drive a used 2022 Volkswagen VW Atlas. We urgently needed a new vehicle as our original car had just broken down the same weekend as our baby shower. Narcis showed us this great family car and we immediately loved it. It's the perfect fit for our growing family and our two large dogs. Narcis was able to have the front bumper repaired for us that had a small dent. He was able to get us a second key FOB. We were also given new floor mats for the car. Overall, he was a great salesman and we enjoyed working with him to help us get a new car. We will certainly look here again should we need another vehicle in the future! More

Best way to close out a lease for a car you love. ...buy it! Love my Tiguan. Leased it from and now bought it from City Volkswagen of Evanston. Incredible customer service in every aspect of sales, ...buy it! Love my Tiguan. Leased it from and now bought it from City Volkswagen of Evanston. Incredible customer service in every aspect of sales, vehicle service, and careful explanations of all finance and warranty options. Kudos to Ian (sales) and Alex (finance), Bill and Jason (service) and special recognition to Marcus (Sales Manager) and Anthony (and JP - co-owners) for operating a totally modern, customer focused car dealership! More

We visited City Volkswagen of Evanston on Thursday, June 19th to test drive a used Volkswagen Atlas. Narcis took care of us that day. The test drive went great, and while impressed with the Atlas, it did no 19th to test drive a used Volkswagen Atlas. Narcis took care of us that day. The test drive went great, and while impressed with the Atlas, it did not have all the features that we wanted. Narcis suggested, a used Tiguan, competitively priced and loaded with features, so we took that for a spin, eventually purchasing that car. Throughout our visit there was never any rush or pressure to purchase, in fact we left the dealership to test drive another car only to return for the Tiguan. The lone issue we had with the purchase was that there was only one key FOB. Narcis told me that he could see what he could do about getting an extra one. He reached out to VW and they said that the car was turned in with only one key, but he spoke with his management and secured an additional one at no charge. Our experience with Narcis and City Volkswagen of Evanston, as well as the follow-up afterwards, has been stellar. We will certainly look here again should we be in the market for another vehicle! More

Working with Gil was great. The buying experience was easy and Gil was available and patient with our questions. The buying experience was easy and Gil was available and patient with our questions. More

A pleasure to deal with. Narcis' expertise was hugely appreciated as we were purchasing our first vehicle having moved to Chicago. Will be returning once it's time for a new Narcis' expertise was hugely appreciated as we were purchasing our first vehicle having moved to Chicago. Will be returning once it's time for a new model. 10/10 More

It is always a pleasure working with Narcis. He’s a straight shooter and transparent through the entire process. This is my 3rd car I’ve purchased with Narcis and highly recommend him to anyone He’s a straight shooter and transparent through the entire process. This is my 3rd car I’ve purchased with Narcis and highly recommend him to anyone looking in the area. Thanks Narcis for making each purchase painless and enjoyable. More

Narcis was fantastic! After my last car was totaled, he guided me through the car buying process with ease. He was incredibly informative, patient, and made everything fee After my last car was totaled, he guided me through the car buying process with ease. He was incredibly informative, patient, and made everything feel smooth and stress free. I truly appreciate that I never felt pressured or rushed to make a decision. I'm grateful for the experience and glad I chose to work with this dealership! More

Narcis is so great to work with. We appreciate all of his expertise and support throughout our car buying process. We appreciate all of his expertise and support throughout our car buying process. More

I went there to buy my new 2025 tiguain and Narcis Agic was there to help me as usual Very professional and helpful . They order my car and in a few days I had it with the color I wanted . Thanks again was there to help me as usual Very professional and helpful . They order my car and in a few days I had it with the color I wanted . Thanks again and I’ll be back for sure ! More

Great inventory and easy to work with. The whole process was quick and had exactly what I was looking fi The whole process was quick and had exactly what I was looking fi More