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City Volkswagen of Evanston

Evanston, IL

Overview
Employees
Reviews
Vehicles
5.0
2,363 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,363 reviews

January 23, 2025

It was a nice change to run into a salesperson that actually knows what they are talking about, not to mention a very nice guy More

by Tom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Tom, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

January 21, 2025

Narcis made my car shopping experience efficient and easy! It was a pleasure to work with him. More

by JM25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

January 17, 2025

Mario was beyond great! He took care of us during the sale and after sale More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

City Volkswagen of Evanston responded

Thanks, Jordan, for sharing about your experience with Mario here at City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

January 16, 2025

Mario did an amazing job showing me all the available inventory and eventually I was able to find the exact car I wanted More

by Fran
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

City Volkswagen of Evanston responded

Fran, thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

January 15, 2025

I found it very easy to work and communicate with Mario. Highly recommend him and dealership More

by Laypo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

City Volkswagen of Evanston responded

We are very happy to hear Mario provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

January 15, 2025

Very professional and easy to deal with dealership. No pressure or hidden surprises. Took very good care of us. More

by Mlarson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Mario and our team appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

January 15, 2025

Was there at 9 Am. Soon as I walked in the door friendly greeting, and shake and write down the business very knowledgeable about the automobiles they’re selling answer More

by CCman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

City Volkswagen of Evanston responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

Jan 15, 2025 -

CCman responded

Ur. Welcome I love my new ride.

January 15, 2025

Mario worked very hard to earn my business and he was very patient as I was very indecisive. Hands down best car buying experience in my life More

by ZK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Mario or the team can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

January 15, 2025

My experience was great. Narcis was fantastic. He was most professional, friendly, and knowledgeable. He made the car buying experience very enjoyable. I also give the financ More

by tedherbert36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

City Volkswagen of Evanston responded

Ted, Thank you so much for your excellent review! We are so glad that Narcis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta General Manager slotta@cityautogroup.com

January 14, 2025

Our experience with Scala VW was great. Very welcoming and professional. Not pushy at all. We appreciate that. More

by emmett.mcgovern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

City Volkswagen of Evanston responded

Emmett, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

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