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City Volkswagen of Evanston
Evanston, IL
2,649 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,649 reviews
November 14, 2025
Josh kemper is an excellent person and in business wise, he had explained all the process and I give him 5 stars . Thank you Josh Sincerely, Eddison Zomayah he had explained all the process and I give him 5 stars . Thank you Josh Sincerely, Eddison Zomayah More
by Eddisz
Employees Worked With
November 12, 2025
We just bought our brand NEW Atlas. I had the pleasure of working with Narcis Agic. He was an absolute professional and I highly recommend him. Evanston Volkswagen is simply the bes I had the pleasure of working with Narcis Agic. He was an absolute professional and I highly recommend him. Evanston Volkswagen is simply the best. Thank you Narcis for all your help. We will send you all our future business. More
by Yusuf
Employees Worked With
November 12, 2025
Josh and Marcus were excellent in helping me decide what car was best for me, highly recommend them and this dealership! car was best for me, highly recommend them and this dealership! More
by Adenike
November 11, 2025
Josh was very easy to work with, he had great follow up, and remembered important details about our inquiry. Plus, he knew my kids’ names and connected with them which really means a lot to me. He was hones and remembered important details about our inquiry. Plus, he knew my kids’ names and connected with them which really means a lot to me. He was honest when he didn’t have an answer for us but knew who could help. We were happy to work with him and love our Certified VW purchase. More
by ecartier
Employees Worked With
November 11, 2025
Great service provided by Mario. Very knowledgeable and respectful gentleman, he was truly a pleasure to work with Very knowledgeable and respectful gentleman, he was truly a pleasure to work with More
by Pedro
Employees Worked With
November 11, 2025
Gilbert & team at VW Evanston were incredible. I had very specific trim/color requirements, and they were able to find and secure the right car in less than a day. This is the 2nd car I have l I had very specific trim/color requirements, and they were able to find and secure the right car in less than a day. This is the 2nd car I have leased here and both times they were able to locate the specific color combo car I wanted within 24 hours. There is no other VW dealership in Chicagoland I would recommend more! More
by brent.hodgin
Employees Worked With
October 31, 2025
I enjoyed working with Narcis City VW. He took extra time to answer all of my questions to help me understand all of the features of the car and the buying process. I would gladly return. He took extra time to answer all of my questions to help me understand all of the features of the car and the buying process. I would gladly return. More
by Annie R
Employees Worked With
October 31, 2025
Good people to do business with. Hit up Mario with any questions with new or used, hes da man Hit up Mario with any questions with new or used, hes da man More
by DS16
Employees Worked With
October 31, 2025
Customer Focused, efficient, friendly, attentive, knowledgeable, easy to work with, good follow up, good selection knowledgeable, easy to work with, good follow up, good selection More
by rosemarie
Employees Worked With
October 31, 2025
I visited City Volkswagon and I was treated with respect, and I decided to make a second visit and make a purchase of a new car with Mario. and I decided to make a second visit and make a purchase of a new car with Mario. More
by NK88
Employees Worked With
