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Chapman Nissan
Philadelphia, PA
127 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 127 reviews
June 14, 2016
Excellent Service Last year I purchased a 2014 Altima and bought it in for a oil change in May 2016 and while there I saw a 2016 Maxima I fell in love with. I contac Last year I purchased a 2014 Altima and bought it in for a oil change in May 2016 and while there I saw a 2016 Maxima I fell in love with. I contacted my sales person Sherman Brooks and asked if I can trade my Altima for the Maxima. Sherman got back to me the same day and said bring in your Altima and I drove out with my new Pearl White and Black 2016 Maxima. Sherman Brooks is a sales person that will definitely work with you, no pressure. You tell him what you want and he makes it happen. This is my third or fourth car I bought from Sherman Brooks because I trust he will give me the best deal. He takes his time with you and treat you with the utmost respect. More
by Patricia
Employees Worked With
Sherman Brooks
June 12, 2016
New Car I was very happy with my experience at Chapman Nissan. Everyone was very professional. My sales consultant Sherman Brooks was very knowledgeable and I was very happy with my experience at Chapman Nissan. Everyone was very professional. My sales consultant Sherman Brooks was very knowledgeable and courteous. He made my car buying experience hassle free! More
by 2016 Altima
Employees Worked With
Sherman Brooks
June 04, 2016
Excellent service I purchase a 2016 Nissan Rogue love it.., I give Mr. Sherman Brooks a five star for his work ethic , he was patient, understanding and kind.... To I purchase a 2016 Nissan Rogue love it.., I give Mr. Sherman Brooks a five star for his work ethic , he was patient, understanding and kind.... To what I was looking for GREAT job***** More
by Dinahbudd
Employees Worked With
Sherman Brooks
May 30, 2016
Great Experience! I highly recommend Sherman Brooks services if you are a first time buyer like myself... I was nervous about making a purchase on a new car but I knew I highly recommend Sherman Brooks services if you are a first time buyer like myself... I was nervous about making a purchase on a new car but I knew it was something that i wanted and Sherman made it very easy for me the financing I needed. Thanks Sherman!!!! More
by Ms.Moore
Employees Worked With
Sherman Brooks
May 16, 2016
Awesome Experience w/Sherman Brooks The first car dealer I met that didn't appear to be taking me for a ride before I brought the car. Mr. Brooks was courteous & took the time to answer The first car dealer I met that didn't appear to be taking me for a ride before I brought the car. Mr. Brooks was courteous & took the time to answer all my questions about my options & choices. He sealed the deal w/a price that was affordable w/out me forgetting my BUDGET. I was quite pleased w/my purchase, & would recommend Mr. Brooks highly. More
by Lynn H.
Employees Worked With
Sherman Brooks
May 08, 2016
Awesome Guys The guys over at Chapman Nissan were a huge help. I went in there not knowing much about the different options/ choices I had as this is my first new The guys over at Chapman Nissan were a huge help. I went in there not knowing much about the different options/ choices I had as this is my first new car and first time leasing. They were very helpful, patient and efficient from the time I walked in to the time I left with my brand new Altima :) Would definitely recommend to anyone that's looking for a new car! More
by saggio89
Employees Worked With
Warren Crooks
May 06, 2016
This is our second time dealing with Warren Crooks who made us very satisfied. Three years ago we came in looking for a less pricey vehicle. When we saw the vehicle it was at the rate that we was prepared to s us very satisfied. Three years ago we came in looking for a less pricey vehicle. When we saw the vehicle it was at the rate that we was prepared to spend but was much smaller than we wanted. Warren saw our disappointment then showed us a vehicle that was just pennies higher, had much more room with an added technology package. Of course we jump at the opportunity and was very happy. That was three years ago. Yesterday 2016 we went back to see Warren Crooks with a Murano in mind. We noticed that the price was much more than we anticipated in spending. Warren again found a way to work with ''Chris Casey finance Manager'' who made the transition pleasant and faster than usual. Together they was able to work out a price that was within our financial budget. Although my favorite color Black was not available, they showed me a color that was new to me called Gun Met which looks like a dark gray with light interior. The wife loved it so of course, with her being happy, I had better be happy...Lol. So again because of Warren Crooks, we both left Chapman Nissan in a new colored comfortable vehicle with smiles on our faces. I will definitely be returning to Chapman Nissan to see Warren Crooks on our next Nissan vehicle. More
by Reggie Sutton
Employees Worked With
Warren Crooks.
April 22, 2016
Warren Crooks! I went into Chapman Nissan to obtain a vehicle that I thought was perfect for me. Unfortounty, I was miss guided. Warren Crooks lead me to the PERFECT I went into Chapman Nissan to obtain a vehicle that I thought was perfect for me. Unfortounty, I was miss guided. Warren Crooks lead me to the PERFECT vehicle and the month payments are S W E E T! Awesome experience! I recommend this dealership...SPECIALLY Warren as the salesman for everyone who has great credit or scary credit! Thanks Warren! More
by JDemetrius
Employees Worked With
Warren Crooks
April 11, 2016
Outstanding and Timely Service Every time I take my car into Chapman Nissan I know I am getting the best service at the best rate. Gary and his team go above and beyond to take car Every time I take my car into Chapman Nissan I know I am getting the best service at the best rate. Gary and his team go above and beyond to take care of me. More
by Burger116
Employees Worked With
Gary Fields
April 05, 2016
I just need an oil change My story goes back two years ago when I ended up at Chapman in need of a car due to a accident. That was my introduction to Warren Crooks and Chapman My story goes back two years ago when I ended up at Chapman in need of a car due to a accident. That was my introduction to Warren Crooks and Chapman. Warren (and team) treated me with kid gloves, listened to my "must haves", respected my budget and put me into a great 2012 used Nissan Rogue. I loved it and always had a good experience at Chapman when having service done. Which brings me to yesterday when I went in for a simple oil change and left with a beautiful 2016 Nissan Rogue. They made me an offer I couldn't refuse. Again, Warren took the time to show me what was available, listened to me say over and over again "I can't go any higher". Warren and the team worked their magic and made it happen. I only wanted an oil change but thanks to Warren and the team, I think I did pretty good! Ten's to all! More
by cwmiller723
Employees Worked With
Gary Fields
