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Chapman Nissan

Philadelphia, PA

4.7
271 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 271 reviews

July 25, 2025

Clean and comfortable place employees are helpful and courteous. I been dealing with Chapman Nissan for 21 years. More

by kriebelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Chapman Nissan responded

Thank you for your incredible loyalty over the past 21 years! We’re honored to have earned your trust and truly appreciate your kind words about our clean facility and courteous team. We look forward to many more years of servings you

July 25, 2025

This was my 1st visit and I was very impressed. The only concern I had was being not Told I would be charged a percentage if I used a credit card More

by pepsi270.tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Milone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Chapman Nissan responded

Thank you for your feedback and for choosing us for your first visit—we’re glad to hear you were impressed! We apologize for the lack of clarity regarding the credit card fee and appreciate you bringing it to our attention. We'll work on making that information more transparent moving forward. We hope to see you again soon!

Aug 04, 2025 -

Chapman Nissan responded

Thank you for your feedback and for choosing us for your first visit—we’re glad to hear you were impressed! We apologize for the lack of clarity regarding the credit card fee and appreciate you bringing it to our attention. We'll work on making that information more transparent moving forward. We hope to see you again soon!

July 24, 2025

Great people and good service. This was the best car buying experience I’ve ever had A+++ More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette YAlston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markeith Johnson
Aug 04, 2025 -

Chapman Nissan responded

Thank you, Chris! We're thrilled to hear this was the best car buying experience you've ever had. Your A+++ rating means a lot to us! We appreciate your kind words and hope you enjoy your new vehicle!

July 23, 2025

The place is nice and confortable. And the staff are very profesional. Two thumbs up 👍🏻👍🏻 More

by milliecar66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Chapman Nissan responded

Thank you, Millie! We're so glad you found the dealership comfortable and our staff professional. Two thumbs up right back at you 👍🏻👍🏻—we appreciate your support and look forward to your next visit! Ask ChatGPT

July 23, 2025

Buying the car was easy and I was completely aware of everything I was purchasing and the price. The car has been great since the day I bought it. More

by KeishaC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Chapman Nissan responded

KeishaC Buying the car was easy and I was completely aware of everything I was purchasing and the price. The car has been great since the day I bought i

July 22, 2025

Once again I was very pleased with the service dept. . especially the efforts of AJ Malone More

by tjdecarolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Ask ChatGPT

July 22, 2025

Top notch service from start to finish my man dwayne was excellent i appreciate all the help More

by Ray odom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you, Ray! We’re thrilled to hear you received top-notch service from start to finish and that Dwayne provided excellent assistance. We appreciate your kind words and look forward to helping you again!

July 22, 2025

Jahira was Professional and thorough with explanations in recalls to my Nissan recalls and updated me with other necessary details. More

by JoannP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for the great feedback! We’re glad to hear Jahira provided professional service, clear explanations on your recalls, and kept you updated with all the details. We appreciate your trust and look forward to assisting you again!

July 22, 2025

Very clean & customer friendly. professional service, fair prices attentive concierge, quick service, clean waiting room. More

by harris.dalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you, Ray! We’re thrilled to hear you received top-notch service from start to finish and that Dwayne provided excellent assistance. Your kind words mean a lot to us, and we look forward to serving you again in the future!

July 22, 2025

They honored the discount coupon for service and did excellent work in a timely manner More

by reubensavage215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

ul 22, 2025 reubensavage215 They honored the discount coupon for service and did excellent work in a timely manner

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