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Chapman Nissan
Philadelphia, PA
429 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 429 reviews
July 04, 2026
This is the worst dealership and car maker I have ever seen. They made me pay over $200 for a diagnostic and charge me $800 for another diagnostic and now trying to charge me over $8000 to fix my car, a N seen. They made me pay over $200 for a diagnostic and charge me $800 for another diagnostic and now trying to charge me over $8000 to fix my car, a Nissan rogue Platinum 2023 that I got from them a little over 2 years ago. The day I finished making my last payment, the car won’t start and now they want to charge me almost $10k to get it fixed. I would rather go buy a used Toyota rather than fixing it. The worst decision I have ever made is to get a brand new Nissan. I will never make that mistake again and will prevent anybody I know to buy a Nissan. And the crazy part their own employees don’t own a Nissan. Please don’t buy a Nissan you will regret it. More
by fotimoh1
Verified Customer
July 04, 2026
This is the worst dealership and car maker I have ever seen. They made me pay over $200 for a diagnostic and charge me $800 for another diagnostic and now trying to charge me over $8000 to fix my car, a N seen. They made me pay over $200 for a diagnostic and charge me $800 for another diagnostic and now trying to charge me over $8000 to fix my car, a Nissan rogue Platinum 2023 that I got from them a little over 2 years ago. The day I finished making my last payment, the car won’t start and now they want to charge me almost $10k to get it fixed. I would rather go buy a used Toyota rather than fixing it. The worst decision I have ever made is to get a brand new Nissan. I will never make that mistake again and will prevent anybody I know to buy a Nissan. And the crazy part their own employees don’t own a Nissan. Please don’t buy a Nissan you will regret it. More
by fotimoh1
July 03, 2026
Excellent service. And Dwayne Thompson always goes the extra mile for his customers. Can't say enough about Dwayne. And Dwayne Thompson always goes the extra mile for his customers. Can't say enough about Dwayne. More
by ralphlcipriano
Employees Worked With
July 02, 2026
Efficient, courteous, and has experience. The dealership is clean sales personnel, and customer service is friendly and professional. The dealership is clean sales personnel, and customer service is friendly and professional. More
by smoothjjl
Employees Worked With
July 01, 2026
Very professional and polite. Made everything easy for me to understand and keep me informed of any issues. Made everything easy for me to understand and keep me informed of any issues. More
by allenangela.1
Employees Worked With
June 30, 2026
I enjoyed fast and friendly service at a very good price. It was great service It was great service More
by penannrob
June 27, 2026
Warren is very professional, friendly and it is the second time we used his services. Service team, very friendly and professional from past services we had with our old Rige and will continue using second time we used his services. Service team, very friendly and professional from past services we had with our old Rige and will continue using Nissan Chapman for futer services. More
by MIRIT
June 27, 2026
This was my first time at Chapman Nissan. It was the absolute best service I’ve received in years!!! From the time I called to schedule my appointment to when I drove off the lot, I was treat It was the absolute best service I’ve received in years!!! From the time I called to schedule my appointment to when I drove off the lot, I was treated like family. The fact that I actually got a live person on the phone won me over! And Dwayne Thompson was the absolute star of the show! Extremely professional, kind, and very informative. I have been driving Nissan cars (only) since my early 20’s. My first car was a “Stanza”. I was a loyal customer of another Nissan dealership. But no longer!! Chapman is now my home! More
by jill.stclair2
Employees Worked With
June 26, 2026
Very professional! They care about your vehicle! Would not go anywhere else! They treat you like family! Lincoln is the best! They care about your vehicle! Would not go anywhere else! They treat you like family! Lincoln is the best! More
by Dotsiell
