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Chapman Nissan
Philadelphia, PA
407 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 407 reviews
June 09, 2026
Horrible customer service. Treated our issue with utter disregard. Bad-to-nonexistent communication. Someone needs to teach them how to treat people who rely on their expertise Treated our issue with utter disregard. Bad-to-nonexistent communication. Someone needs to teach them how to treat people who rely on their expertise to advise. More
by lisa@lisahoma.com
Verified CustomerEmployees Worked With
June 06, 2026
I have had my cars serviced at Chapman Nissan for a number of years. I am pleased with the service that I receive. number of years. I am pleased with the service that I receive. More
by bagiddings
Employees Worked With
June 05, 2026
great experience from hello. Dan is a great guy always goes over everything with me. Dan is a great guy always goes over everything with me. More
by rs5339
June 05, 2026
Great experience from the time Dwayne opened my car to let me out. Went in for oil change. Give me the recommended service for my miles with no pressure. It was a good deal so I agreed. I thought I w let me out. Went in for oil change. Give me the recommended service for my miles with no pressure. It was a good deal so I agreed. I thought I would be all day but it was in and out. More
by alfred020704
Employees Worked With
June 04, 2026
Staff pleasant , knowledgeable and attentive to their customers. They let me know what i needed done to my car and efficient. customers. They let me know what i needed done to my car and efficient. More
by Peaches
Employees Worked With
June 04, 2026
My most recent work at Chapmann Nissan was very satisfactory, especially the help of Mr. Dwayne Thompson. However, I have a serious complaint regarding my visit to Chapman Nisan earlier in April satisfactory, especially the help of Mr. Dwayne Thompson. However, I have a serious complaint regarding my visit to Chapman Nisan earlier in April regarding a required annual vehicle inspection. On this occasion, April 13, I I believe I was overcharged about $900 and I a have not been able to obtain assistance on this matter. I am at a complete loss regarding how to resolve this. I would appreciate any assistance anyone could offer me. Can someone please contact me? More
by FRANNYMEIERS
Employees Worked With
June 04, 2026
Phenomenal efficient experience. The customer service and expertise of the service staff was impeccable. I would highly recommend Chapman. The customer service and expertise of the service staff was impeccable. I would highly recommend Chapman. More
by m4dkzmf63
June 04, 2026
Chris provided excellent customer service. Made the experience painless, would def reccommend others to this dealership. Made the experience painless, would def reccommend others to this dealership. More
by JONM5
Employees Worked With
June 02, 2026
The Chapman service team was professional and efficient in servicing my vehicle. I appreciate the effort they showed in helping me maintain what is now a 10 year old Rogue. in servicing my vehicle. I appreciate the effort they showed in helping me maintain what is now a 10 year old Rogue. More
by thom.sueta
June 01, 2026
Not a long wait time every thing explained got the car I wanted thanks to Mr Warren Crooks. wanted thanks to Mr Warren Crooks. More
by jobro1953@gmail.com
