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Chapman Nissan

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.3
127 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 127 reviews

May 15, 2025

Solid service and the waiting time isn't too long which is always a good thing. More

by ajs0787
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
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May 14, 2025

It was really nice inside and very convenient. The staff was really nice they had a lot of nice options as well More

by Nikkih352@gmail.com
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren C
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May 14, 2025 -

Chapman Nissan responded

Glad to hear you had such a positive experience! It sounds like the staff really made a great impression and the variety of options added to the convenience. Thanks for sharing!

March 30, 2025

I love the way they take care of their customers and how fast they try to get u taken care of More

by senorahevans52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane AJ
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Apr 04, 2025 -

Chapman Nissan responded

I am happy you had a great experience.Kind Regards Chapman Nissan

Apr 07, 2025 -

Chapman Nissan responded

am happy you had a great experience.Kind Regards Chapman Nissan

March 22, 2025

Very nice atmosphere. Awesome music. The people in service are friendly, helpful and always professional. More

by Vicky
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
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Mar 22, 2025 -

Chapman Nissan responded

Thanks you for your very nice Review. Looking forward to your next visit. Kind Regards,

Apr 15, 2025 -

Chapman Nissan responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere, music, and our team's service. Creating a welcoming environment with friendly, professional staff and carefully selected music is central to our mission. Studies have shown that background music can significantly enhance customer experience, lifting moods and creating a more enjoyable ambiance .​ We're glad that our efforts contributed to your positive experience. We look forward to welcoming you back soon!​

March 18, 2025

I've been dealing with Chapman for over 15 years great people in sales in service More

by bmanuella
Recommend Dealer
Yes
Employees Worked With
Danny ricardi & Chris casey
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Mar 18, 2025 -

bmanuella responded

I appreciate the care you tske with all my concerns & how easy you make my visit

Mar 18, 2025 -

bmanuella responded

I appreciate how esy you make my visit & listen to my concern

Mar 19, 2025 -

Chapman Nissan responded

Thanks for the 5 star review. We are happy to hear you have had great experience with Chapman Nissan

Mar 21, 2025 -

Chapman Nissan responded

x

March 10, 2025

It was the worst experience I ever had at Chapman, I will never go back there service department is horrible, they are in trouble over there, they aren’t going make it there More

by Ggordon526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
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Mar 17, 2025 -

Chapman Nissan responded

Sorry to hear you had a bad experience. Please call me to discuss a resolution. Thank you Lincoln Overholtzer Chapman Nissan Owner Loyalty Manager Cell 484-467-0796

Mar 18, 2025 -

Chapman Nissan responded

Sorry we did not meet your expectations. Please contact me to Discuss Thank You Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Cell 484-467-0796

Mar 21, 2025 -

Chapman Nissan responded

x

January 13, 2025

Recently had service performed there and they were great. Let me know all details upfront and provided excellent service. More

by Kmyers500
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Fields
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Jan 13, 2025 -

Chapman Nissan responded

Thanks for the 5 star review. Looking forward to seeing you on your next visit

Jan 16, 2025 -

Chapman Nissan responded

x

Feb 27, 2025 -

Chapman Nissan responded

Thanks for the 5 star review. Looking forward to seeing you on your next visit

December 09, 2024

When there for the first time recently for maintenance and the team was wonderful. They were very friendly and gave me excellent service. More

by Kmyers500
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Milone
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Dec 26, 2024 -

Chapman Nissan responded

Thank you Kmyers500 for your feedback. I will pass it along. Lincoln Overholtzer Loyalty Manager Chapman Nissan cell 484-467-0796.

Jan 13, 2025 -

Chapman Nissan responded

Thank you Kmyers500 for your feedback. I will pass it along. Lincoln Overholtzer Loyalty Manager Chapman Nissan cell 484-467-0796.

March 27, 2024

Thanked the team! Thanked the team! Thanked the team! Thanked the team! Thanked the team! Thanked the team! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
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December 14, 2023

Sherman, our salesman was the best! Thank you I will recommend that people go to Sherman More

by stingray142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Fields
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