Back

Chapman Nissan

Philadelphia, PA

4.8
242 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
Contact Dealership

6723 Essington Avenue

Philadelphia, PA

19153

Directions

By Type

Showing 242 reviews

July 31, 2025

Friendly and efficient. Video provided of inspection is helpful in determining what was needed. Will return for service in the future. More

by missrowe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for the great feedback! We’re glad to hear you found our team friendly and efficient, and that the inspection video helped you understand your vehicle’s needs. We appreciate your trust and look forward to seeing you for future service!

July 30, 2025

Great service within time said and transparency in getting updates. Enjoyed having coffee with other customers. More

by Ujjal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for sharing your experience! We’re happy to hear you received timely service and appreciated the clear updates. It’s great to know you enjoyed the coffee and the friendly atmosphere with other customers. We look forward to welcoming you back!

July 30, 2025

I spoke to Dwayne on the phone and he invited me to come in to take care of my truck. He took care of us from start to finish, got us a rental and had my truck back to me as fast as they possibly could. I h More

by tgreene4126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for sharing your experience! We’re so glad Dwayne was able to take care of everything from start to finish, arrange a rental, and get your truck back to you quickly. We’re thrilled you had a great experience and appreciate your trust in us!

July 27, 2025

I always receive the most knowledgeable service here, everyone is pleasant and extremely patient with me More

by jetaime.m.crisden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for the kind words! We’re happy to hear that our team consistently provides knowledgeable, pleasant, and patient service. We truly appreciate your loyalty and look forward to continuing to take great care of you!

July 27, 2025

I know a chicken that laid an egg. the egg hatched into a brown pig that xxxxxxmarshmallows More

by churdski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

😂 Sounds like you’ve got a very creative and funny sense of humor there! If you’re leaving a review, you might want to make it more service-related so it can be posted—or keep this one as a fun inside joke.

July 27, 2025

Everyone at the dealership was helpful and explained everything very well and communicated with me throughout the whole process of my car getting fixed. More

by Ayanamccain28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for the great feedback! We’re glad to hear our team was helpful, communicative, and kept you informed every step of the way. We appreciate your trust and look forward to assisting you again in the future

July 26, 2025

Great Friendly people. Great follow up. Love the videos they send you to watch the mechanic working. More

by myguybooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette YAlston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Visited for a scheduled service appointment on a Saturday morning. Upon arrival I was greeted immediately in the Service Lane by Jahaira the Service Advisor. Was sent a video of the multi point inspection of More

by fdamico546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vito Nissan Master Technician
July 26, 2025

The staff is very fast and friendly, as always. I will Definitely will be back. More

by mosley2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Chapman Nissan offers a convenient location for me with a professional service experience and waiting room amenities. More

by Latifah Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...