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Chapman Nissan

Philadelphia, PA

4.8
298 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 298 reviews

February 24, 2026

Jahaira provided excellent service. Wait times were reasonable for the work completed which included my car being inspected. More

by STACEEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Chapman Nissan responded

Thank you for your great review! We’re happy to hear Jahaira provided excellent service and that your inspection was completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!

February 24, 2026

Good service and respect and time perfect time fish job and they told you what happen and they sold you how mu h cost More

by egziabherl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear you received respectful service, clear communication, and that everything was completed on time. We always strive to explain the work being done and the costs involved. We truly appreciate your support and look forward to serving you again!

February 23, 2026

Great service when needed. Dwayne is a great with his customer service everytime. Always a great customer experience with him and he has a lot of class. Definitely would promot More

by garnettjeremy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Chapman Nissan responded

Thank you for the fantastic review! We’re proud to hear that Dwayne consistently delivers a great customer experience with professionalism and class. We’ll be sure to share your kind words with him and Tony as well — they truly appreciate feedback like this. Thank you for your continued support! 💪

February 23, 2026

Great service and clean facility. I was able to enjoy a flavored hot chocolate while I waited for my vehicle to get serviced. More

by Tee Her
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Chapman Nissan responded

Thank you for your kind review! We’re delighted to hear you enjoyed the great service and our clean facility. We’re especially glad the flavored hot chocolate made your visit even more enjoyable while you waited. We truly appreciate your feedback and look forward to seeing you again!

February 21, 2026

Very professional and knowledgeable Aj also gave me a quote on shifter I will be back for continue business with chapman More

by tyharris2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Chapman Nissan responded

Thank you for your great review! We’re glad to hear AJ provided professional and knowledgeable service and was able to assist you with a quote on the shifter. We truly appreciate your continued business and look forward to seeing you again at Chapman!

February 20, 2026

Dwayne does a phenomenal job. Great service! Its a pleasure doing business with him. Been with Chapman for at least 9 years. More

by hspirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Chapman Nissan responded

Thank you for your loyalty and kind words! We’re thrilled to hear that Dwayne continues to provide phenomenal service and make your experience a pleasure. Nine years with Chapman means the world to us — we truly appreciate your continued trust and look forward to serving you for many more!

February 19, 2026

Tawny Gates is the greatest. She is the all time greatest! She has always helped me with everything at Chapman Nissan More

by sharonpacheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Chapman Nissan responded

Thank you so much for your amazing review! We couldn’t agree more — Tawny truly goes above and beyond for our customers. We’re so glad she has consistently been there to help you with everything. We sincerely appreciate your loyalty and look forward to continuing to take great care of you at Chapman Nissan!

February 17, 2026

Dwayne Thompson is a pleasure to work with, he is very professional, he listens to your concerns and gives good advice. More

by Bill D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Chapman Nissan responded

Thank you for your kind words! We’re so glad to hear that Dwayne continues to provide professional service and thoughtful advice while truly listening to your concerns. We’ll be sure to share your feedback with him and AJ as well. We truly appreciate your trust and look forward to assisting you again!

February 17, 2026

Dwayne was exceptional , the reasons we bought another car from Chapman is due to their service department i More

by Vivi + Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Chapman Nissan responded

Thank you so much for your continued trust in Chapman! We’re honored that our service department — and especially Dwayne — played such an important role in your decision to purchase another vehicle with us. We truly appreciate your loyalty and look forward to taking great care of you for years to come!

February 17, 2026

I was able to set up an appointment quickly the car was completed in 2 days Dan In the service dept was great. More

by amoran20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Chapman Nissan responded

Thank you for your great review! We’re glad you were able to schedule your appointment quickly and that everything was completed in a timely manner. We’ll be sure to share your kind words with Dan — he’ll truly appreciate it. We look forward to serving you again!

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