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Chapman Nissan

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.7
155 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 155 reviews

June 05, 2025

Greeted immediately by service professional. Maintenance and state inspection performed . Car was ready on time. More

by mtaytelbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall her name at the service desk
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June 04, 2025

Satisfied with this service and everything,especially the associate who care me was very nice person . Thank you . More

by mitu1827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Chapman Nissan responded

Thank you so much for your kind words! We're glad to hear you were satisfied with the service and had a positive experience with our associate. We'll be sure to pass along your appreciation. We look forward to serving you again!

June 02, 2025

I've never had any problems with my appointments service dept very professional and pleasant More

by logos.0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Chapman Nissan responded

Thank you, logos.0317! We truly appreciate your kind words. We're glad to hear that scheduling has been smooth and that our service department continues to meet your expectations. We look forward to serving you again soon!

June 02, 2025

Great communication Fast service Keep you informed Nice waiting area Bathroom was pretty clean that day More

by Jeffrey.g.johnsonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Overholtzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Chapman Nissan responded

Thank you, Jeffrey! We’re happy to hear you appreciated the great communication, fast service, and clean, comfortable environment. We’ll keep working hard to maintain those standards and look forward to seeing you again!

May 30, 2025

Customer service is over and beyond! ! Friendly , courteous and caring . I can’t say enough about all of them great team More

by Cdirenzo1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Chapman Nissan responded

Wow—thank you so much for the amazing feedback! 😊 We're truly grateful for your kind words and thrilled to hear that our team made such a positive impression. Going above and beyond is what we strive for, and we're so glad it showed. We appreciate you! 💬👏

Jun 04, 2025 -

Chapman Nissan responded

Thank you so much for the wonderful feedback! We're thrilled to hear that our team went above and beyond to provide you with a great experience. Your kind words about their friendliness, courtesy, and care truly mean a lot. We appreciate your support and look forward to seeing you again!

May 30, 2025

Great Service! Very courteous, helpful, and completed the job in a timely manner Thank you More

by Dollie251
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny 5 stars, service Johnny
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Jun 02, 2025 -

Chapman Nissan responded

Thank you so much for your kind words, Dollie! 😊 We're thrilled to hear that you had a great experience and that our team was courteous, helpful, and efficient. Your feedback means a lot to us—thank you again! 💬🙌

May 29, 2025

The service was great. Staff is friendly and welcoming. All of my needs were met that were requested. More

by knbreedsuccess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Chapman Nissan responded

Thank you so much for your kind words! 😊 We're glad to hear that our team was able to meet all your needs and make you feel welcomed. We truly appreciate your support and look forward to serving you again!

May 29, 2025

Dwayne was awesome. He was attentive and took care of all of my needs five stars for Dwayne… More

by rainem31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne
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Jun 02, 2025 -

Chapman Nissan responded

Thank you so much for your wonderful review! 😊 We're so glad to hear you had such a great experience with our team. Your kind words mean a lot to us—thank you for your support!

May 28, 2025

Duane kept me informed throughout the process. It was a great experience. Duane has excellent customer service. Thank you. More

by kelleerollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane
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Jun 02, 2025 -

Chapman Nissan responded

hank you so much for your kind feedback! We're so glad to hear you had a great experience and that Duane kept you informed every step of the way. We'll be sure to pass along your praise—he’ll really appreciate it! 😊

May 28, 2025

Clean and safe environment, friendly and respectful employees and above all great service to costumer satisfaction. More

by Alpha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Chapman Nissan responded

ank you for the wonderful feedback! 😊 We're so glad you felt comfortable and well taken care of. Providing a clean, safe, and welcoming environment is always our goal—and it’s great to hear we hit the mark. We truly appreciate your support!

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