Capitol Toyota

Scheduled maintenance service Mario was helpful and friendly in making sure my truck got all the services completed and very accommodating in arranging shuttle services for me. Tha Mario was helpful and friendly in making sure my truck got all the services completed and very accommodating in arranging shuttle services for me. Thanks! More

Service great Easy drop off before hours. Friendly people. Good information at end of service. Friendly staff in waiting room. Ridiculous minimum number of word Easy drop off before hours. Friendly people. Good information at end of service. Friendly staff in waiting room. Ridiculous minimum number of words required for this survey. More

efficient and timely service Delivered as promised. workers were neat, all items were completed even my late tire pressure change done just before they delivered to me. All the Delivered as promised. workers were neat, all items were completed even my late tire pressure change done just before they delivered to me. All the workers were cheerful and well groomed. More

VerySatisfied My 2015 Toyota Camry for the second time had a problem with doors not locking (left and right hand side). Marianne Giddes took care of the problem arr My 2015 Toyota Camry for the second time had a problem with doors not locking (left and right hand side). Marianne Giddes took care of the problem arranged for me have an appointment so I didn't need to wait and she took care of it very efficiently. Very good. Takashi Okabe More

good service Overall good experience. I waited for shuttle service for almost 30 minutes and when the driver came, he told me that my drop off point was outside t Overall good experience. I waited for shuttle service for almost 30 minutes and when the driver came, he told me that my drop off point was outside the shuttle area. I wish some one had told me earlier. More

Great customer service I was interested in buying a Prius Prime. I made a request using Truecar, I got a fast respond from Capitol Toyota at San Jose. I was able to make an I was interested in buying a Prius Prime. I made a request using Truecar, I got a fast respond from Capitol Toyota at San Jose. I was able to make an appointment the same day after work for a test drive. Ryan had the car ready when I arrived to the dealership. After a detailed explanation about the car featurea I drove the car and I new it was what I was looking for. Back at the office, we talked about the options and incentives available for purchasing the car. We closed the deal in a very no pressure type atmosphere. In this dealer shop, after buying the car, you can ring a bell and everybody cheer you up and clapped. Beside, making you feel happy and well , it's a very Facebook moment. After a short wait, I met with the financial advisor, signed the paperwork and I was the happy owner of a new Prius. More

Regular maintenance interval done quickly I came early, around 0655. There were quite a few cars ahead of me, but at 0700 a service advisor came right up and got me registered / started. I wa I came early, around 0655. There were quite a few cars ahead of me, but at 0700 a service advisor came right up and got me registered / started. I was back on the road ~ 0815, a lot sooner than I expected. The quick and efficient service was appreciated. More

In and out quick! Leo got my car in and out of service in no time and kept me in the loop on the status of my car service throughout! Leo got my car in and out of service in no time and kept me in the loop on the status of my car service throughout! More

A plus for everything there I didn’t spend so much time for my new car. It took around 3 hrs and I could drive the car home. I liked it and A plus for it. I didn’t spend so much time for my new car. It took around 3 hrs and I could drive the car home. I liked it and A plus for it. More

Could try just a little harder Sales agent was very good, and finance person was excellent: both were organized and thorough. Great sales experience. Service experience about two Sales agent was very good, and finance person was excellent: both were organized and thorough. Great sales experience. Service experience about two months later was a little surprising... No coffee in the waiting room cause coffeemaker was broken. That’s what cashiers told people waiting an hour or more for a shuttle. A trip to a coffee shop to get a large container of coffee for customers would have been much appreciated... just until the dealership gets a new coffeemaker. Also, cars, seating three people only, were being used instead of shuttles, contributing to the long wait... and large crowd in the waiting room. My service today however was fairly quick. More