Capitol Toyota
San Jose, CA
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503 Reviews of Capitol Toyota
Costumer service The guy that helped me last time , was very nice and he make feel very comfortable asking my concerns. And he also speaks Spanish , which is even bett The guy that helped me last time , was very nice and he make feel very comfortable asking my concerns. And he also speaks Spanish , which is even better More
Reasonable wait and punctual. Was immediately helped upon arrival. The employee walked me inside and explained to me the process and approximate wait time. The time given was reaso Was immediately helped upon arrival. The employee walked me inside and explained to me the process and approximate wait time. The time given was reasonable and was ready by the time given. The vehicle got handed back to me reasonably quick. More
Great Service Department They shuttled me both ways.without a long wait at either end. They called with their report to let me know if there was more to do than we originally They shuttled me both ways.without a long wait at either end. They called with their report to let me know if there was more to do than we originally thought. They regularly have discount coupons. They are friendly and professional. More
It was a pleasant experience. It was a pleasant experience given I have been dreading the long lines and waiting. Everyone was courteous and there was no line. I was hoping for a It was a pleasant experience given I have been dreading the long lines and waiting. Everyone was courteous and there was no line. I was hoping for a car wash with the service but oh well. More
Oil change The Capitol Toyota service had my car for change oil. My appointment was early. Just an hour wait. By the time it finish the service lady that took my The Capitol Toyota service had my car for change oil. My appointment was early. Just an hour wait. By the time it finish the service lady that took my car in and she is the one that give information what the technician found in my car. She explains what yes or no recommendation. She was very good. Very friendly I will bring my car their ag ain. I gave 4 rating is because of her recommend and the technician analysis print was readable. The place is been remodeling still and that's why is not 5 star. More
New highlander Team was patient and clear. Good customer service! Good deals and work with you. Delivered options and several financing options based on my needs for Team was patient and clear. Good customer service! Good deals and work with you. Delivered options and several financing options based on my needs for vehicle and budget More
If you want a Toyota go see Thomas Tran. Thomas Tran helped us with our purchase of a Prius Prime. He is knowledgeable, patient and very friendly. Most importantly not pushy at all. If you Thomas Tran helped us with our purchase of a Prius Prime. He is knowledgeable, patient and very friendly. Most importantly not pushy at all. If you want a good experience work with Thomas. Their finance manager, Arleen Marcos is also great. More
Purchased 2002 Lexus ES 300 Hassan provided excellent Sales service and prompt responses and notifications. His attention to detail and followup support made my buying experienc Hassan provided excellent Sales service and prompt responses and notifications. His attention to detail and followup support made my buying experience more pleasurable. There was no going back and forth like some other dealerships. I would recommend this salesman, and this dealership to others. More
Unbelievable Honestly, I didn’t know that we would be planning to buy a Prius prime. Originally wanted the new 2018 Camry, but my mom said it was time to get a ne Honestly, I didn’t know that we would be planning to buy a Prius prime. Originally wanted the new 2018 Camry, but my mom said it was time to get a new car that was affordable and within our price range. So when we had Bob help us look for a new Prius 2018, I didn’t think I would like it. But sadly, there weren’t any Prius 2018s in stock, but I noticed the Prius Prime 2017s looked nice still and were somewhat affordable. Although the metallic/charcoal gray Prius Prime 2017 wasn’t my first choice since it’s a 4 seater car- I’m still absolutely in love with my hybrid Prius Prime :). I’m still getting used to how silent it is but I love the fact that it can run on electricity as well as gas and eco friendly. My mom and I are definitely happy with buying this car so thank you so much Bob and Richard for staying late after closing and being patient with us to help us take this baby home :). Definitely worth buying this car. Also thanks J.K. for setting up the final paperwork and everything! :D More
Efficient and timely Expect nothing less from this service department. Look forward to bringing my car for another service check soon. Thanks for the great service you guy Expect nothing less from this service department. Look forward to bringing my car for another service check soon. Thanks for the great service you guys provided More