Capitol Toyota
San Jose, CA
Filter Reviews by Keyword
By Type
503 Reviews of Capitol Toyota
Unforgettable. Mazen was awesome and friendly. He made our buying experience so rewarding as he did the best we could so that both my wife and I got what we wanted. Mazen was awesome and friendly. He made our buying experience so rewarding as he did the best we could so that both my wife and I got what we wanted. He treated us like family and could never forget such a great sales person. More
Let down Driver came to pick me up but John had not called me to tell me my car was ready and the driver called minutes from picking me up. Got to your locatio Driver came to pick me up but John had not called me to tell me my car was ready and the driver called minutes from picking me up. Got to your location and the driver dropped me at reception and said he would tell John I was there. I waited in reception about 20 minutes before calling John. I left a message that I was waiting in reception. 20 minutes later I asked Veronica to call John. He did not answer. She got ahold of someone else who came up with the paperwork and said that he had seen me sitting there earlier. All this time my car was out and in plain sight. I asked John to call me back with an explanation but I am still waiting. More
Professional experience at Toyota service department Justin was very helpful, easy to understand. I was amazed how fast everything went. Drop off at 9 am and NO wait. Car was ready at 2 pm again had no w Justin was very helpful, easy to understand. I was amazed how fast everything went. Drop off at 9 am and NO wait. Car was ready at 2 pm again had no wait time to pick it up. Super fast. More
Fast service and friendly It is my favorite Toyota service place to do service and buy car. I like it. Great and friendly people to work with. Thank you very much. It is my favorite Toyota service place to do service and buy car. I like it. Great and friendly people to work with. Thank you very much. More
Maintenance I took my Toyota IM for maintenance and Freddy Nava provided great and professional service. He made my experience hassle free and contacted me when t I took my Toyota IM for maintenance and Freddy Nava provided great and professional service. He made my experience hassle free and contacted me when the service was completed. Overall I’m pleased with the service and will highly recommend this service center. More
Great experience! Everything was explained well, all my questions and requests were answered. Personnel was very friendly and attentive. Robert did a great job with the Everything was explained well, all my questions and requests were answered. Personnel was very friendly and attentive. Robert did a great job with the whole process. Overall very positive buying experience! More
Service visit Everything was explained to me. They did not pressure me to get things done on my car. They explained the work to be done and what would be coming up Everything was explained to me. They did not pressure me to get things done on my car. They explained the work to be done and what would be coming up next visit. Ask me if I had coupons and let me get them out of my car. They saved me a little money. So nice. More
Great Customer Service Purchased new Toyota Sienna and found the vehicle we wanted and had great customer service. Our sales person Gerardo was very helpful and friendly. M Purchased new Toyota Sienna and found the vehicle we wanted and had great customer service. Our sales person Gerardo was very helpful and friendly. Made buying a new car easy and was not pushy. More
Service visit Capitol Toyota is a great auto center for quality, dependable service. It is very customer orientated. I found the shuttle service useful and convenie Capitol Toyota is a great auto center for quality, dependable service. It is very customer orientated. I found the shuttle service useful and convenient and my car was ready in a timely fashion. More
Awesome experience! I recently bought a car from this dealer with the help of Ryan McCune. It was my second time buying a car from him with different dealers each time. H I recently bought a car from this dealer with the help of Ryan McCune. It was my second time buying a car from him with different dealers each time. He was very helpful, nice, straightforward, and most importantly, honest. He's not the type that makes you bargain for the best deal because the deal that he gives IS already the best. He will make the whole car buying process so easy that you can feel a little weird/startled at first, but once you've placed your trust in him, you can fully relax and be content with your purchase. He will also take the time to explain the features of the car for you and even give helpful tips on how to maintain it. I HIGHLY recommend Ryan and will refer him to all of my friends, family, relatives, co-workers, etc. Hope he will still be with Toyota the next time I need to purchase another car! Thank you so so much, Ryan!! More