Capitol Toyota
San Jose, CA
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503 Reviews of Capitol Toyota
Daniel’s the best Daniel is a great service advisor. He gives good advise on what needs to be done to keep our Toyota’s running smoothly, and we have never had problems Daniel is a great service advisor. He gives good advise on what needs to be done to keep our Toyota’s running smoothly, and we have never had problems with the work done on our vehicles. More
Friendly staff Great experience, drove over 4.5 hours to find the Truck I was interested in.great staff very helpful, josh and mark made me feel relaxed excited and Great experience, drove over 4.5 hours to find the Truck I was interested in.great staff very helpful, josh and mark made me feel relaxed excited and the whole process, I always have so many questions about the vehicle process.i was left speechless, thanks again would buy here again More
Detail oriented Each Time I bring my car into the Capital Toyota for maintenance, they take the time to review the work done on past visits. This helps ensure they d Each Time I bring my car into the Capital Toyota for maintenance, they take the time to review the work done on past visits. This helps ensure they do not provide an unnecessary expense and recommend items that may have been missed. Then when I come back to pick up my car, they review everything with me. I really appreciate this type of service. More
Nice and quick It is a good experience to send car for service here. The service personnel is very friendly to customer and I would pick this service center again. It is a good experience to send car for service here. The service personnel is very friendly to customer and I would pick this service center again. More
Pleasant experience Ricardo was excellent! He came early before his shift started just to assist me. I would highly recommend him. He knew all the specs of the car I was Ricardo was excellent! He came early before his shift started just to assist me. I would highly recommend him. He knew all the specs of the car I was looking at. He was also there throughout the whole process. More
Longtime customer I have been taking my 2002 Prius to Capitol Toyota since I bought it there. Have been seeing Debbie Vasquez as my service advisor ever since. She and I have been taking my 2002 Prius to Capitol Toyota since I bought it there. Have been seeing Debbie Vasquez as my service advisor ever since. She and her partner Jose Villa always take good care of me, are organized and do business efficiently. I feel treated like an old friend. Now, after 17 years, am looking to buy a new car there! More
Great Buying Experience We arranged the purchase of our new car through the Costco Auto Program. This put us in touch with Capitol Toyota Sales Representative, Jimmy Lee. J We arranged the purchase of our new car through the Costco Auto Program. This put us in touch with Capitol Toyota Sales Representative, Jimmy Lee. Jimmy was friendly and helpful in showing us the vehicles available and comparing the costs of each. We didn't have to negotiate price since these are set through the Costco Auto Program and are likely much better than we could have negotiated. Jimmy didn't try to sell us on anything we didn't want, he just helped us in deciding what it was that we wanted - and he was cheerful! JK Khilnani then helped us complete paperwork for the purchase. JK was friendly and efficient. Overall, we had a great experience in buying our new Camry. More
2018 Prius I Needed new car. Helpful and knowledgeable employees. Hoping to get unresolved issues with the vehicle’s multimedia installation fixed Happy with I Needed new car. Helpful and knowledgeable employees. Hoping to get unresolved issues with the vehicle’s multimedia installation fixed Happy with new car purchase. More
Just ok as building still under construction. System was down but quickly fix. No coffee as broken, Tv channel was on food which ate cakes, sweet that bit healthy. No explanation after servic System was down but quickly fix. No coffee as broken, Tv channel was on food which ate cakes, sweet that bit healthy. No explanation after service More
Good services The experience overall was good. Sale person was great with customer service but can use more training on product. Also, because it was a busy holiday The experience overall was good. Sale person was great with customer service but can use more training on product. Also, because it was a busy holiday weekend, the process and wait was too long. We started at 1 pm and wasn’t done until 10:30 pm. More