Capitol Toyota
San Jose, CA
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503 Reviews of Capitol Toyota
Great service! Gavy was very helpful, friendly and knowledgeable. He made the car service experience smooth and easy. I will definitely bring my car back here again Gavy was very helpful, friendly and knowledgeable. He made the car service experience smooth and easy. I will definitely bring my car back here again. More
Purchased 2018 Toyota Highlander Hybrid XLE After signing up for Costco Auto Buying Program, we were contacted by Rick Perez, the fleet manager. Rick was a pleasure to work with. For my first m After signing up for Costco Auto Buying Program, we were contacted by Rick Perez, the fleet manager. Rick was a pleasure to work with. For my first meeting with Rick, He was very informative and happily addressed all my questions. I told Rick I wasn’t ready to purchase right away until I get my financing in order. I really appreciate the fact he didn’t constantly follow up with me to find out if I was ready to buy. When I was ready to buy, he was very flexible to accommodate my availability schedule. JK, the finance manager, was also a pleasure to work with. I never felt pressured to purchase any additional services. He clearly explained the additional services and answered all my questions, after which I chose the services I felt I could afford and needed. Although we had our financing in order, the only negative was all the time it took to compile all the paperwork, but that might be due to the fact we had a trade in. We were there for over 3.5 hrs after our test drive. More
Consistent good service Got a 45k service that was almost perfect but they did not wash the car which they used to in the past. The service price went up but did not get a "c Got a 45k service that was almost perfect but they did not wash the car which they used to in the past. The service price went up but did not get a "clean" car. More
Manucaturing Technician It's my 2nd time interact with Paul and he has been very great with helping me out and being upfront with me.. It's been real pleasure to have my 201 It's my 2nd time interact with Paul and he has been very great with helping me out and being upfront with me.. It's been real pleasure to have my 2017 Rav4 being service here. But, the area is heavily congested with traffic and parking spaces due to ongoing construction. the Staff are always friendly including everyone with shuttle drivers, greeters, and service staffs. thank you... kind regards, Hien Le More
Oil Change and battery replacement From the moment I arrived with my vehicle, Jose Villa, was there providing great customer service. He is awesome and kept me informed the whole way th From the moment I arrived with my vehicle, Jose Villa, was there providing great customer service. He is awesome and kept me informed the whole way through! He was great and very thorough. I have been coming here since the purchase of my vehicle and the staff is always so helpful and welcoming even with all the construction going on. More
Always going the extra step Daniel Incaprera was my service adviser and was great at letting me know about the service that was provided to my vehicle. Daniel is fair and consist Daniel Incaprera was my service adviser and was great at letting me know about the service that was provided to my vehicle. Daniel is fair and consistent. As I continue my service with Capitol Toyota I will make sure to make my appointments with Daniel he always seems ready to go the extra step to make sure I receive great service. More
great experience Daniel was very nice, friendly and helpful, providing a great service. I would definitely give him a 5 star rating. Thank you so much Daniel : ) Daniel was very nice, friendly and helpful, providing a great service. I would definitely give him a 5 star rating. Thank you so much Daniel : ) More
Maintenance make easy Fast oil change and check points and list warning on brake change next time , on time call back when ready also next maintenance schedule reminder Fast oil change and check points and list warning on brake change next time , on time call back when ready also next maintenance schedule reminder More
Awesome Experience I went to Toyota to get my tire fixed. Debbie the person helping was super friendly. She made me feel comfortable asking her questions. They managed I went to Toyota to get my tire fixed. Debbie the person helping was super friendly. She made me feel comfortable asking her questions. They managed to fix my tire in a short amount of time and service my car. I had an awesome experience at this Toyota and would recommend this place to others. More
Very good experience Paul was very friendly and i know i came in on a very busy Saturday, but they worked pretty fast and well. I'm definitely coming back. Paul was very friendly and i know i came in on a very busy Saturday, but they worked pretty fast and well. I'm definitely coming back. More