Capitol Toyota
San Jose, CA
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503 Reviews of Capitol Toyota
Buying a 2018 Sienna Mohammed, answered my phone call and I came in and there was no undiscussed fees or hidden surprises. Even guided me into helping me resolve my trade Mohammed, answered my phone call and I came in and there was no undiscussed fees or hidden surprises. Even guided me into helping me resolve my trade in complications. Bravo! Great Job and thank you for helping us get into our shinny new Swagger Wagon! Ding ding ding rang that bell too. Marhwan thank you for also helping the process. Mr. JK also did a great job with us in finance. Got us a great interest rate and no surprises as well! Thumbs Up Capitol Toyota! More
Repeat Customer This was my second Pruis purchase from Capitol Toyota. Both times (2011 & 2018) I was treated well and received a great deal. In addition, they have a This was my second Pruis purchase from Capitol Toyota. Both times (2011 & 2018) I was treated well and received a great deal. In addition, they have a great service department that kept my 2011 in great shape. I strongly recommend this dealership. More
Great Experience at Capitol Toyota Paul Hall was awesome. He broke down recommendations and various options that helped me reach the ideal solution for my auto issues. Thanks Capitol To Paul Hall was awesome. He broke down recommendations and various options that helped me reach the ideal solution for my auto issues. Thanks Capitol Toyota! More
Quick, Persistent, and Caring Service I was helped by Marian Gaddis, and her customer service was quick and persistent. The way she process the car information and informs with the latest I was helped by Marian Gaddis, and her customer service was quick and persistent. The way she process the car information and informs with the latest maintenance information was clear and on point. She was kind and knowledgeable of how to approach for my car maintenance. More
Excellent very good service and fast from the moment I made the appointment they were attentive and kind they attended me quickly the price is good in the end t very good service and fast from the moment I made the appointment they were attentive and kind they attended me quickly the price is good in the end they give you a good detailed of what you car is very good More
The best car-buying experience ever This is the second time buying a car through Capital Toyota. Rick Perez with Fleet Sales and Mark Hatefy, the Finance Manager, were great. They made t This is the second time buying a car through Capital Toyota. Rick Perez with Fleet Sales and Mark Hatefy, the Finance Manager, were great. They made this my best car-buying experience yet. They were helpful, informative, and gave me a great price. I highly recommend them both to any other car buyer. This is a great dealership and I look forward to coming back again. - Jose B. More
Great experience I went in on a weekday and the service representative was very accomodating and met all of my needs. My car was ready for pickup in the early afterno I went in on a weekday and the service representative was very accomodating and met all of my needs. My car was ready for pickup in the early afternoon. More
New RAV4 Hybrid I worked with Mazen to find a new car after my old one was totaled in an accident. He was friendly and helpful, and helped me find a new Toyota at a g I worked with Mazen to find a new car after my old one was totaled in an accident. He was friendly and helpful, and helped me find a new Toyota at a great price! More
Awesome! Very friendly and welcoming Ramon Lopez is the man! The second we walked in to the dealer he made it his mission to get the vehicle we wanted. Mission accomplished! He went above Ramon Lopez is the man! The second we walked in to the dealer he made it his mission to get the vehicle we wanted. Mission accomplished! He went above and beyond. Very friendly and excellent customer service. Eric Mendoza is awesome! He really helped us out in with a price we were more comfortable with as well as helping us find the truck we wanted. We were going to take a truck that had an orange trim to it which we did not like. Eric came to the rescue! He found us the exact same truck without the orange trim. He personally showed us some the features that the truck had such as the 4WD, 4x4, and of course how to start the engine. Christian Dimas sealed the deal. He helped us with the paperwork and explained everything in full detail. And hes a fellow SHARKS fan which is awesome! Overall a very good experience. Keep up the good work guys! More
Length of time spent at dealership The total amount of time to compete the purchase I believe is too long. It only took an hour to find the vehicle I wanted and over 3 hours to process The total amount of time to compete the purchase I believe is too long. It only took an hour to find the vehicle I wanted and over 3 hours to process the paperwork. The salesperson should be able to enter the information into the computer and it should then pull the information into the appropriate forms. More