Capital Ford

Capital Ford and your Salesman (DAVID POOLE) will always be own my mind, when I or anyone I know need a new or used vehicle. The very first time I was greeted by this young man, he was indeed such a gentle be own my mind, when I or anyone I know need a new or used vehicle. The very first time I was greeted by this young man, he was indeed such a gentleman. He would actually open and close my door, respond and answer any question I had with such knowledge. I once owned my own company and it is very rare to have "just an Employee" act with OWNERSHIP, take charge and feel if you have a problem he immediately becomes your advocate and represents the customer as well as the company....... His charm,sincerity, and honesty should make everyone at Capital Ford feel very fortunate...... I will always be his customer. Good Luck to Mr. Poole and Capital Ford. Loving My New Ford, J.H. Raleigh, North Carolina More

I want to thank the salesperson Richard Cappelletti (and the person who hired him too), so the finance guy as well, mr. Jesse Pridgen. Richard is great person and worked hard to give a good price on the fo the person who hired him too), so the finance guy as well, mr. Jesse Pridgen. Richard is great person and worked hard to give a good price on the ford explorer 2011. Everytime I called him to ask some questions he was there, prompted to answer them!! If I'll have to buy another car, I'll be looking for him, Definitely. PS: I was going to buy a japanese car ... he made me go for Ford, which I never had before, and I'm loving, so far ! Thanks again! More

Richard did a great job working with me on the purchase of my Edge. He was very knowledgeable of its features and did all he could to make sure I was satisfied, even after the sale. Chris also did a great of my Edge. He was very knowledgeable of its features and did all he could to make sure I was satisfied, even after the sale. Chris also did a great job on explaining the features of the My Ford Touch. This was my third purchase from Capital Ford and I see no reason to go anywhere else. More

David Poole did a great job helping my son buy a used F150. I appreciate his willingness to come out into the heat that day to help us, especially when other salesmen rode by on their golf carts and did F150. I appreciate his willingness to come out into the heat that day to help us, especially when other salesmen rode by on their golf carts and did not even acknowledge us. He helped us through the negotiations in a very professional manner. I'll certainly make sure to contact David when I am ready for another Ford. More

I recently purchased my 1st Ford from Capital Ford- a 2012 Ford Fusion. I was impressed with everyone there, especially Richard C. , the salesman. Richard was very helpful throughout the buying proces 2012 Ford Fusion. I was impressed with everyone there, especially Richard C. , the salesman. Richard was very helpful throughout the buying process. I will suggest to others to check out Capital Ford ! More

I want to write and express how wonderful my experience at Capital Ford was. From the moment I arrived on the lot I could tell that I was going to be treated well. I have purchased many new cars in the p at Capital Ford was. From the moment I arrived on the lot I could tell that I was going to be treated well. I have purchased many new cars in the past and I must say that purchasing my 2011 Ford F-150 STX at Capital was by far the best experience I have ever had. My Sales Professional, Richard Cappelletti, was an absolute joy to do business with. I will definitely by my next Ford vehicle from Richard and the rest of the team at Capital Ford! More

By far the easiest and most stress free car buying experience of my life. I have owned about 7 new cars, never a ford. Richard was great to work with. No pressure to buy. He was very informative a experience of my life. I have owned about 7 new cars, never a ford. Richard was great to work with. No pressure to buy. He was very informative and had immediate answers to all my questions. I told him what I wanted and needed and he showed me what was in my price range and style of vehcile. I will definately be back for my next new truck! More

I called the dealership with the price I could afford and the car I wanted to buy. I was looking for a used 2011 convertible mustang. Tim returned my call within 30 minutes to let me know there was a car on the car I wanted to buy. I was looking for a used 2011 convertible mustang. Tim returned my call within 30 minutes to let me know there was a car on the lot meeting my expectations. The entire ordeal was awesome! Capital Ford will by my first stop from now on when I go to purchase a vehicle. More

The front bumper on my 2002 Lincoln Towncar has been bumped into and really scraped badly. Being a Pearl White car, these darj scrape marks were hideous. I took it into my dealership, Leith-Lincoln an bumped into and really scraped badly. Being a Pearl White car, these darj scrape marks were hideous. I took it into my dealership, Leith-Lincoln and my Service Manager told me to go across the street to Capital Ford where they had a Body Shop and I would find that they would give me a good job and a fair price. Upon arriving at Capital Ford, I was met--even before getting out of my car, by Mr. Tim Setliff, who handed me his business card and asked if he could help me. I told him my story and he graciously drove me in my car ar my requesst around to the body shop and put me in touch with the right person to look at my car and make an estimate to repair the damages. This young man, I did do not remember his name, told me to waot for him to try something out first. He came out with a can of B-3 cream and litterly polished off all those ugly scuff marks from the plastic front bumper and I had a small bottle of paint that I had for touch=up and he applied two coats and it was amazing what this did for that horrible damaged spot. He did not charge me one dime for the 20 minutes or more that it took to clean this and just invited me to call upon them for any future needs. What excellent service!! Fron the front door to the Body Shop, friendly, carintg and professional representatives really rolled out the red carpetto me. I will not soon forget this rare kind of service in my Capital City, Raleigh, NC Ford Motor Company gets my vote!! More

Had a great experience in sales dept but service dept is not making me ever to come back, they are ruid, lie and forget things. Because its always some else I just got here or back from lunch is there comm not making me ever to come back, they are ruid, lie and forget things. Because its always some else I just got here or back from lunch is there common answer. More