Capital Ford of Wilmington

Sales is great but Service Department does not reflect or provide customer service. Very frustrating provide customer service. Very frustrating More

Accurate diagnosis of issues and spot on estimate for the work needed to be done. Great work everybody. Keep it up! work needed to be done. Great work everybody. Keep it up! More

Ford does not stand by their products, Capital Ford of Wilmington does not either. Together they work in harmony to fail you. Everyone is friendly enough, but that’s as long as you’re spending money or ne Wilmington does not either. Together they work in harmony to fail you. Everyone is friendly enough, but that’s as long as you’re spending money or never have a problem. I had a leaking windshield on a car with a little over 3000 miles on it, I’m on the hook for a repair that is a clearly a defect from the factory. $45,000 mustang GT a little over 3 years old. More

Caty in the diesel shop was excellent. She scheduled my oil change and had it completed while I waited. Excellent diesel shop staff. oil change and had it completed while I waited. Excellent diesel shop staff. More

AD, the new head of service for Lincoln was a great find. AD made the process effortless. I look forward to many years interacting with him. find. AD made the process effortless. I look forward to many years interacting with him. More

George was a wonderful sales person! He made the process easy and efficient! Finance was also flexible and took time to look at several options for us easy and efficient! Finance was also flexible and took time to look at several options for us More

As an out of town buyer 2 hours away, the communication and schedule flexibility was superb. I never felt pressured to make a quick decision and every second of time was allowed for all my questions to be and schedule flexibility was superb. I never felt pressured to make a quick decision and every second of time was allowed for all my questions to be answered. More

This was my first experience with Capital Lincoln since I have recently moved to North Carolina and I was not disappointed. Since moving here from New York, my wife and I have been consistently amazed at ho have recently moved to North Carolina and I was not disappointed. Since moving here from New York, my wife and I have been consistently amazed at how nice and friendly everyone is. This same warm, friendly atmosphere was obvious from the first individual who greeted us upon our arrival right through our Lincoln Specialist, Chris Mclean. I had brought my Lincoln in for a routine service under the terms of our PMP and Chris saw to it that everything needed was done and even had the car detailed before we picked it up More

Smooth and straightforward, had everything done by text and phone before even going to dealership. Very fair in pricing and discounts, considerate staff. In and out in about an hour. 2021 Escape Hybrid. and phone before even going to dealership. Very fair in pricing and discounts, considerate staff. In and out in about an hour. 2021 Escape Hybrid. More