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Capital Ford of Wilmington

Wilmington, NC

4.6
1,219 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,219 Reviews of Capital Ford of Wilmington

August 10, 2023

I received a notice for recall service. Capital Lincoln came to my home and completed the replacement/ install. Fast, efficient and cordial. Kudos to my Lincoln dealership at Capital Linc More

by swaleeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Honeycutt
August 10, 2023

They showed up and did a great job. Nice and clean and they had the best attitude! Explained everything perfectly and I highly recommend! More

by TRBDC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t, remember
August 10, 2023

Katy does a great job. The warranty review process could be streamlined. More effort on warranty than on repair More

by fhbsparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in parts, Caty Trouton
August 09, 2023

Kept us up to date on the progress of repairing out vehicle Very Professional Ryanne Lamkin was our service advisor she was on top of everything we will return More

by ronaldjclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryanne Lamkin
August 09, 2023

Professional and prompt service. Knowledgeable and helpful staff. I always have my truck serviced here. More

by FDREWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy, Truck Service
August 09, 2023

Excellent quality, interpersonal skills, environment, and customer needs were apparent in all phases of my appointment this week. Capital Ford’s staff and repairmen were friendly, patient, and customer orien More

by Robert
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Honeycutt
August 08, 2023

It’s one of the best dealerships in the area and they are easy to deal with and prompt about their service. More

by papenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird, Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt, Ryanne Lamkin
August 08, 2023

Great employees! Mechanics are very knowledgeable and they make sure repairs are done properly. Friendly service. More

by DADAMS1ILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caty Trouton
August 08, 2023

Very positive experience. They called and set up an appointment for a recall. They came to my house and in less than 40 minutes. They completed the recall. Very professional. More

by billy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names.
August 08, 2023

Have been buying my vehicles from capital ford for several years. Sales and service people have always been friendly. More

by dwm1027mam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stephenson
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