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Capital Ford of Wilmington

Wilmington, NC

4.6
1,205 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,205 Reviews of Capital Ford of Wilmington

August 09, 2023

Professional and prompt service. Knowledgeable and helpful staff. I always have my truck serviced here. More

by FDREWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy, Truck Service
August 09, 2023

Excellent quality, interpersonal skills, environment, and customer needs were apparent in all phases of my appointment this week. Capital Ford’s staff and repairmen were friendly, patient, and customer orien More

by Robert
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Honeycutt
August 08, 2023

It’s one of the best dealerships in the area and they are easy to deal with and prompt about their service. More

by papenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird, Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt, Ryanne Lamkin
August 08, 2023

Great employees! Mechanics are very knowledgeable and they make sure repairs are done properly. Friendly service. More

by DADAMS1ILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caty Trouton
August 08, 2023

Very positive experience. They called and set up an appointment for a recall. They came to my house and in less than 40 minutes. They completed the recall. Very professional. More

by billy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names.
August 08, 2023

Have been buying my vehicles from capital ford for several years. Sales and service people have always been friendly. More

by dwm1027mam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stephenson
August 07, 2023

I appreciate them following through with my scheduled maintenance. It was easy, inexpensive, and the reminders were very helpful. More

by HEIDIWINSLOW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird, Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt, Ryanne Lamkin
August 06, 2023

Great experience all around. Love the attention to details, thorough explanations, and great price on my new Escape! More

by BOBDORANGT500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J. C. Edwards
August 06, 2023

They do good work prices are higher than most shops. I think they overexaggerate some of the costs they charge you. More

by Jprice9193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
August 05, 2023

Was very disappointed in all of the add on and hidden fees. Will probably be the last time I have an oil change service done there. More

by thefinnsus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Shaw
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