Capital Ford of Wilmington

Great team, from sales to sales manager, to finance manager who got the deal done. Terrible detail department. Had tire shine all over exterior of vehicle. Inside kick panels and cup holders. manager who got the deal done. Terrible detail department. Had tire shine all over exterior of vehicle. Inside kick panels and cup holders. More

Very friendly employees and the customer service was awesome. Great new and used car selection as well. awesome. Great new and used car selection as well. More

Always on time. Always completed the well done job Always nice and friendly service tech and advisor Always completed the well done job Always nice and friendly service tech and advisor More

I had an appointment at 8:45 AM and no one called me to let me know they didn’t look at the car until 3 PM that day. Then it ended up going over two days for basic repairs. The nice thing though was they d let me know they didn’t look at the car until 3 PM that day. Then it ended up going over two days for basic repairs. The nice thing though was they dropped it off at my house, but I really could have used my car because it was my daily driver and I was planning a birthday party that week for my daughter. I had no way of getting home from work that day, and had to rely on a coworker to bring me out of his way. More

The dealer did what we asked and also detailed our car so we were very happy! we were very happy! More

Great. It's the first time I've been to the new location. Wonderful service as always but I do want to say that more than 1 of the staff members there uses It's the first time I've been to the new location. Wonderful service as always but I do want to say that more than 1 of the staff members there uses profanities more than they should in a professional setting. The glass doors are open to the offices and it seemed almost regular for the staff to speak with bad language. I know it's mainly a group of guys but children could be present in the lobby. Not trying to make a mountain out of a mole hill just wanted you to be aware. Otherwise - great experience as always. More

Excellent service, warm, friendly staff, dedicated to customer satisfaction. Best in Wilmington! It’s why I continue to come back. customer satisfaction. Best in Wilmington! It’s why I continue to come back. More

The dealership just moved. When I arrived they seemed to be a step behind with staffing and organization. Once my associate, Mike, got to me though he was very efficient, helpf When I arrived they seemed to be a step behind with staffing and organization. Once my associate, Mike, got to me though he was very efficient, helpful and kind. More

Mike did an excellent job making sure my car was taken care of in a timely manner. Everyone I encountered at this dealer was friendly and respectful. I appreciate their level of care! care of in a timely manner. Everyone I encountered at this dealer was friendly and respectful. I appreciate their level of care! More

OK Jason Underwood talk to me about everything and let me know what was going on. know what was going on. More