Capital Ford of Wilmington

Great experience! Everyone at the dealership was very helpful and knowledgeable, willing to answer any of our questions. Everyone at the dealership was very helpful and knowledgeable, willing to answer any of our questions. More

My salesman was helpful however, I did not feel the dealership w as up front in pricing my vehicle. We asked for your best price on the car. A price /deal was presented. Had I not taken some time(24 ho dealership w as up front in pricing my vehicle. We asked for your best price on the car. A price /deal was presented. Had I not taken some time(24 hours) to do some research, I would not have discovered your advertised price which was considerably less than the deal presented. When I asked for that price, it was honored. It just felt like the dealership was out to get as much as possible. In the end I am happy, I would just say buyer beware and do your research!!! More

Friendly staff was not happy at end of deal was told only had one key to a used 2022 truck. had one key to a used 2022 truck. More

Paul Reish, salesperson, was exception during the sale . .. not at all pushy even though the purchase was on the last day of October 2023. The phone call from Keith Stevenson, sales manager, was unexpecte .. not at all pushy even though the purchase was on the last day of October 2023. The phone call from Keith Stevenson, sales manager, was unexpected and an indication of the character of the sales Team. Evan Henderson with the F&I Team was very helpful and thorough in finalizing the purchase. More

James P. is a wi,,er...he'd be a great TRAINER OF NEW SALES PERSONNEL is a wi,,er...he'd be a great TRAINER OF NEW SALES PERSONNEL More

This is an excellent place to purchase a new vehicle. Ask for Nick Law, their Sales Manager as he can get it done for you. Ask for Nick Law, their Sales Manager as he can get it done for you. More

Excellent experience all the way around! Mandy & Mick were great to work with and took very good care of us! Mandy & Mick were great to work with and took very good care of us! More

The moment we drove into the lot we met a young man named Hunter. He was so knowledgeable, professional and courteous. He worked through showing us many different models along with the features. At the tim Hunter. He was so knowledgeable, professional and courteous. He worked through showing us many different models along with the features. At the time we had only thought about trading our Jeep in but after meeting with Nathan, we were at ease that we definitely wanted to work with this dealership. We left to consider what we thought would fit our needs and Hunter was kind enough to correspond via text that evening with any questions we had. Turns out during those texts he really helped us narrow down what was most important to us to make an educated decision. In the morning, Hunter and Nathan had all paperwork together. From there we met with Evan in financing, and let me tell you was a very fun and pleasant experience. Would highly recommend Capital City Ford to anyone looking for a positive experience. More

Mechanic did a great job solving some tougher issues. Check in and communication was great with texting. Never used the portal because it did not take me to my file where the list of work items would b Check in and communication was great with texting. Never used the portal because it did not take me to my file where the list of work items would be. Slow in car pickup due to lack of staff. Overall the work on the car was well done…that’s what counts most! More

Fantastic and very professional. The staff and facility was amazing. I couldn't have asked for better service. Everything was handled very professionally. The staff and facility was amazing. I couldn't have asked for better service. Everything was handled very professionally. More