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Capital City Honda

Sacramento, CA

4.6
467 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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467 Reviews of Capital City Honda

February 26, 2022

I used their website to make a archive appointment for fuel pump recall and B1 service a week in advance. Requested a rental and received electronic confirmation. Showed up on time, at 7:30, on a Saturday More

by Marjorie
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Management is the issue
Feb 28, 2022 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me at 916.514.4001. I look forward to speaking with you. Devin Smith General Manager

January 12, 2022

Timeline and description of events. On December 29 of 2021 I received a text from Capital City Honda from Neil Hindi as to the inquiry of the 2021 GMC truck I was interested in. I asked because I work in More

by john12782
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Hindi, Devin Smith
Jan 14, 2022 -

Capital City Honda responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Devin Smith General Manager

December 30, 2021

Was told my 2022 civic had already had the fabric protected applied and couldn’t be taken off the price of the car. 995 dollars. Four days later got a call from the dealership to schedule an appointm More

by Mjnoort
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geogio
Jan 07, 2022 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Devin Smith General Manager dsmith@capcityhonda.com

May 28, 2021

A few years ago I bought a 2015 Honda Fit from Mel Rapton Honda that had a faulty thin paint job that over time, chipped off in different places. From what I understand American Honda is responsible for the More

by onerose562
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry the manager at dealership and Amber Segue at the collision center
May 15, 2021

I bought my 2021 Ridgeline Black Edition at Mel Rapton Honda and I am extremely satisfied with the customer service I received. When I got to MRH, the people greeted my party and I with a smile. My sal More

by 2021 Ridgeline Black Edition
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mung Nguyen
December 30, 2020

My wife and I made an appointment to look at the HRV. We met with the salesman and proceeded to the lot to check out the HRV. The salesman after we answered some questions excused himself so he could get th More

by bmac2601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Baysa
November 24, 2020

These guys are terrible! Went to go test drive a new Honda civic hatchback 2021 and the sales person left us with his finance manager. He said he would be able to bring down the price of the car by 2,00 More

by bswinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
PJ Mander
February 18, 2020

Won't do any business with them! They will just try everything to raise up the price! I don't feel any integrity on them at all. Something they promised, then at the end they will ask More

by wai_ach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry
August 21, 2018

Discrimination and Prejudiced implied we were xxxxxxxxxx We were looking for a honda cr-v 2018 and went to this dealership on 3/10/2018, we were there at around 7:00 PM. The salesman was quite nice in the ve More

by amdsiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith, "Robert"(do not recall his name)
May 25, 2018

Service department is horrible I had appointment at 10:00 am with service to change some parts on my Accord. They told me it will take couple hours And I checked back at 12:30, when More

by Vj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gd
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