Capital City Honda

Had such a great experience at Honda today! Everyone was friendly, welcoming, and made the whole process feel easy and stress free. You can really tell the team cares about their customers and Everyone was friendly, welcoming, and made the whole process feel easy and stress free. You can really tell the team cares about their customers and creating a positive atmosphere. Definitely left happy and excited highly recommend this dealership if you’re looking for great customer service and good vibes! More

This dealership ONLY cares about getting their money and that’s it. We purchased a brand new Honda Civic and after only 6k miles on it, it was totaled. After a ton of back and fourths with insurance and thi that’s it. We purchased a brand new Honda Civic and after only 6k miles on it, it was totaled. After a ton of back and fourths with insurance and this dealership, we were finally able to come and retrieve our important items only to be met with disrespect and ignorance. The reason for this back and fourth was due to Capitol City Honda dropping our calls repeatedly after being on hold for at least 20 minutes. The day that we came to get our personal items it was raining and the back window had been shattered in the crash. The dealership didn’t even attempt to cover the exposed window nor did they even know where the car was located for the longest. After explaining our situation to the Service Director Rich Russo he stated that it wasn’t his responsibility to take care of a customers car. We were kind and respectful but only met with rude workers and a lack of care. Once you purchase a car, all care goes out the window. DO NOT BUY FROM CAPITOL CITY HONDA! More

Gianni was persistent to meet my needs. His persistency never crossed line. What I appreciated him the most was his transparency in his offers, numbers, promotions and interest rates. He pl His persistency never crossed line. What I appreciated him the most was his transparency in his offers, numbers, promotions and interest rates. He played no games. He was not afraid to be turned down, and honestly spoke for what he could do and what he could not. He genuinely was very stable personal. I turned him down many times because I thought I was very sure I wanted to buy another car at a different dealership. But he kept reaching out to give different offerings that were pretty attractive. Unexpectedly initial deal didn’t work out, and I ended up renting a car for two hours to drive down to Capital City Dealership. It was totally worth the money and time because Gianni just does not waste time type of sales person. When I arrived at the dealership, I was assisted by Fillip. I did not know Giannie was very sick throughout our comminication. I couldn’t believe his work ethics. Fillip went through all the details with me as I was going down the list for double checking my communications with Gianni. It could have been irritating for him. But instead, he was patient and kindly shared so much insights with me. There’s more! Who would have thought talking to a finance manager would be a pleasure? Usually all the non-sense in car-talk and finance headache are done during the time. But Matt was very patient, and went through different service options and what they mean in normal English language. Capital City has the great teamwork. They were still helping me and filling me in with other car related insights even a few days after I made my purchase. Never experienced such a great teamwork. Never met a sales person who does not waste time. You’ll regret if you don’t start at this dealership when looking for a car. I strongly recommend it. This is my true review. More

They have not lived up to their obligations concerning the purchase of our Honda cr-v. and have not responded to our repeated request for remediation of the problem the purchase of our Honda cr-v. and have not responded to our repeated request for remediation of the problem More

Great job! Rachael and Matt were excellent!!!! Made the process simple and easy!! Thank you so much! Love my new car! Rachael and Matt were excellent!!!! Made the process simple and easy!! Thank you so much! Love my new car! More

Their sales person Peter Chao was amazing! He made sure we were well taken care of and went above and beyond to get us into a new car. He was patient and made sure we were comfortable with our He made sure we were well taken care of and went above and beyond to get us into a new car. He was patient and made sure we were comfortable with our purchase. I informed him of our non-negotiables and he definitely kept his words. I’m a big supporter of people who keeps and owns their words and with Peter, he did just that. I hope that he continues to be successful in sales. The conversations we had with him throughout the buying process, I can already tell he will go far in his professional and personal life. I will definitely be sending family members and friends his way. More

This dealership got us a really good deal! Filip is the best! He gave a good explanation of the car while we were test driving. He was also very accommodating. He gave un a clear breakdown of Filip is the best! He gave a good explanation of the car while we were test driving. He was also very accommodating. He gave un a clear breakdown of the price and explained all the deals added to the whole price. Filip made us feel that we got the best deal we could have gotten. Peter was really cool too! He was the one that brought the car from the Roseville dealership for us. Thanks to both Filip and Peter! More

Excellent service all around - Sales Agent, Sales Management, and Finance Manager. Will be returning to Capital City Honda for all future services and purchases. Management, and Finance Manager. Will be returning to Capital City Honda for all future services and purchases. More

I highly recommend this dealership for excellent customer service, nice staff ,and Peter’s outstanding support. service, nice staff ,and Peter’s outstanding support. More