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Capital City Honda
Sacramento, CA
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492 Reviews of Capital City Honda
Great experience! Monica made it very pleasant! Josh was right there to help out as well. My car purchase experience was easy. Monica took the time out to explain all Monica made it very pleasant! Josh was right there to help out as well. My car purchase experience was easy. Monica took the time out to explain all the details to me. Thank you! More
The entire staff at Capital City Honda was professional and had great business etiquette, which made for a fantastic buying experience. I’ll see you for my next vehicle! and had great business etiquette, which made for a fantastic buying experience. I’ll see you for my next vehicle! More
Poor experience purchasing a used car here. Sales staff was not transparent about pricing, applied forced dealer add-ons, and used shady and deceptive negotiation tactics by playing with the go Sales staff was not transparent about pricing, applied forced dealer add-ons, and used shady and deceptive negotiation tactics by playing with the govt fees. They refused us getting a pre-purchase inspection (major red flag). They claimed they do a rigorous inspection themselves but we discovered later all the tires were left underinflated and there is loose weatherstripping on the car. At the dealership, we were left waiting for 2 hours between sales and finance in the dealership with nobody checking on us. To top it off, they failed to submit title/registration paperwork to DMV for 4 weeks, and we still haven't gotten our paperwork 6 weeks after purchase. I shared feedback with the GM after they solicited it from me, but they did not acknowledge or respond. Stay away from this dealership! More
Parked and walked to the car i wanted. No one ever approached me to see if i needed anything. Had to walk all the way inside. When inside still had to find someone to help me. No one ever approached me to see if i needed anything. Had to walk all the way inside. When inside still had to find someone to help me. More
Great customer service. Pay attention to customer and good hospitality. Listen to customer. Resonable price of vehicle with no mark up. Pay attention to customer and good hospitality. Listen to customer. Resonable price of vehicle with no mark up. More
It was fantastic to work with Ms. Sierra Lewis. She guided us to the right car for our family. Her expertise and attention to detail were greatly appreciated. Everyone we came in c Sierra Lewis. She guided us to the right car for our family. Her expertise and attention to detail were greatly appreciated. Everyone we came in contact at Capital City Honda was professional and answered our questions. We felt very taken care of. More
The dealership was great but especially our salesman Lucas. Thank you so much for such an excellent job helping us through the entire process of buying our new car. We absolutely love our new car. Thank Lucas. Thank you so much for such an excellent job helping us through the entire process of buying our new car. We absolutely love our new car. Thank you again capital city Honda and Lucas for a job well done. We cannot recommend you enough. We will definitely be back next time we buy a new car. More
Such a great and respectful dealership, everyone is always in a great mood, loved the experience and love the car they put me in!! Highly recommend always in a great mood, loved the experience and love the car they put me in!! Highly recommend More