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Capital City Honda
Sacramento, CA
648 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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648 Reviews of Capital City Honda
August 05, 2023
Service process was slow. Took nearly 3 hours for an oil change. I did love that they provided videos walking customer through the process. Took nearly 3 hours for an oil change. I did love that they provided videos walking customer through the process. More
by sol6ca
Employees Worked With
Carlos
August 05, 2023
Advisor was courteous and explained what services would be completed. I waited for car and service was done before time promised. He also gave me the discount that I was supposed to get by signing up for be completed. I waited for car and service was done before time promised. He also gave me the discount that I was supposed to get by signing up for texts msg but haven't received yet. More
by Sally
Employees Worked With
Carlos
August 05, 2023
It took 25 minutes to check in as there was no advisor available! Despite having arrived at 13:32 PM for an appointment at 13:45 PM, I wasn’t attended to by the advisor until after 2:05 PM. available! Despite having arrived at 13:32 PM for an appointment at 13:45 PM, I wasn’t attended to by the advisor until after 2:05 PM. More
by Sumanta
Employees Worked With
Nick
August 04, 2023
Great service! Really friendly People. They didn’t disappoint. The check out sheet shows what they did and what needs to be done in the future. Really friendly People. They didn’t disappoint. The check out sheet shows what they did and what needs to be done in the future. More
by Dchilly
Employees Worked With
Can’t remember their names
August 02, 2023
The persons were really helpful , Felix was the best , since I got to the dealership , he arrives us and he was all the time really professional since I got to the dealership , he arrives us and he was all the time really professional More
by hugojimenez960
Employees Worked With
Félix
August 02, 2023
Horrible customer service! Dishonesty, long wait to see financing, did not submit correct paperwork to bank, worst experience I’ve ever had at dealership- this is my third Hond Dishonesty, long wait to see financing, did not submit correct paperwork to bank, worst experience I’ve ever had at dealership- this is my third Honda related car! More
by jc38
Employees Worked With
Geo, Patrick
