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Capital City Honda

Sacramento, CA

4.6
524 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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524 Reviews of Capital City Honda

June 03, 2023

The team has outstanding communication and support they provide the best recommendations and assistance, the last time I had great and on time service with great recommendations about my car More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Krueger
Report | Print
Jun 07, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

June 03, 2023

Ryan gave me excellent customer service when i can in for my oil change. … you have a excellent employee.. More

by joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 10, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 03, 2023

Our advisor, Pham Vue, is a wonderful person to work with. The dealership is clean, well organized, and friendly customer service. Keep it up! More

by khnguyen98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue (Paul)
Report | Print
Jun 08, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 03, 2023

quick fast and easy, very delightful staff to talk to and they kept me updated all the way. More

by Jordaayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Radzilowski
Report | Print
Jun 08, 2023 -

Capital City Honda responded

Thank you for being our customer, we appreciate your kind words!

June 02, 2023

Purchased my 2023 Honda pilot From capitol city Honda easy going great team ask for Felix hook you up More

by adcrookz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chirstian felix
Report | Print
Jun 02, 2023 -

adcrookz responded

Great job

Jun 02, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

Service advisor Vue is excellent. I always request him. His communication is timely and helpful. More

by rrr24601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue
Report | Print
June 01, 2023

Alysa was very helpful today. She communicated well and on time, and even comped a replacement turn bulb. More

by btg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Report | Print
Jun 05, 2023 -

Capital City Honda responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

I’ve been coming to this dealership since 1981. I bought several cars here over the years and my experience on Memorial Day was the best one yet! More

by mrs.startrek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Fallahi, Roy (finance)
Report | Print
Jun 04, 2023 -

Capital City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 26, 2023

No follow up. Took car in on April 20th.Told parts to windshield system will be ordered. Waited, no call. I called today and was told parts have not been ordered. More

by fhk
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Vue, Phan
Report | Print
May 03, 2023 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Devin Smith General Manager 916-514-4001

April 09, 2023

They do not respond to customer problems. I called over a week ago, promised a call back, still no call. Please keep promises made or you will lose my respect. More

by fhk
Recommend Dealer
No
Employees Worked With
Carla
Report | Print
Apr 26, 2023 -

Capital City Honda responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 916-514-4001. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Devin Smith General Manager

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