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Capital City Honda
Sacramento, CA
637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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637 Reviews of Capital City Honda
July 18, 2023
Customer service was excellent. Our sales rep, Evan, was engaged with us from the beginning to the end of the cycle. Despite ups and downs that was out of both parties control, Capi Our sales rep, Evan, was engaged with us from the beginning to the end of the cycle. Despite ups and downs that was out of both parties control, Capital City Honda ensured that we received our intended car for the right price. More
by Raskin
Employees Worked With
Evan, Jaime, Karla
July 16, 2023
They over book their appointments, but the staff was friendly and helpful. I found out at 5 pm when I called the part needed they didn't have. I spoke to rep at 11 am. They kept car overnight. Not good friendly and helpful. I found out at 5 pm when I called the part needed they didn't have. I spoke to rep at 11 am. They kept car overnight. Not good communication after vehicle was inspected and I authorized repairs. More
by tmccartey916
Employees Worked With
Tabitha
July 13, 2023
The sales reps at Capital City Honda were helpful and responsive without pressuring. We felt comfortable with the process. We were given a fair price for the car we wanted. responsive without pressuring. We felt comfortable with the process. We were given a fair price for the car we wanted. More
by CatherineZanzi
Employees Worked With
Chris (don’t remember his last name), Chad Lopez, Roy Prasad
July 11, 2023
Had my Ridgeline serviced at dealership. Oil change and rear end differential fluid exchange. Next day large oil stain on new driveway. Had to return to dealership and spent 2 hours waitin Oil change and rear end differential fluid exchange. Next day large oil stain on new driveway. Had to return to dealership and spent 2 hours waiting for cleanup and new change. I was informed oil drainage bolt was not tightened and was the cause of the leak. Thankfully I wasn't planning to take the truck for a long trip. I would of lost my engine if the loose bolt would of fell out. If the dealership can't perform the most basic repair why spend the extra money. I wasn't even offered compensation and had to request at the minimum a free oil change. More
by Aeromed
Employees Worked With
Service reps
