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Capital City Honda

Sacramento, CA

4.7
601 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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601 Reviews of Capital City Honda

June 26, 2023

Georgio provides great customer service and goes above and beyond to feel like you are being helped and taken care of when you are purchasing a vehicle More

by Carina
Recommend Dealer
Yes
Employees Worked With
Georgio Seruge
Jun 30, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 26, 2023

Been awhile Since I visit the Honda dealership Their technicians there is quick and professionalism. Love it and it’s great More

by Lucy Vue
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 30, 2023 -

Capital City Honda responded

Thank you, Lucy, for your kind words! We thank you for your business and look forward to your next visit!

June 26, 2023

Amazing customer service, pricing is fantastic, and they work with you to make sure you are 100% happy. More

by Cjcrows
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devin Smith, Chris Grossi
Jun 30, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!

June 25, 2023

The dealership was courteous and efficient with time and effort. Everything went as scheduled with no surprises;) More

by monroe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 27, 2023 -

Capital City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 25, 2023

Ken is awesome! Great brand representative! Would definitely return if he were the service rep More

by gklachona
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 27, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 25, 2023

Service agent very friendly and efficient. He notified when car was ready in timely fashion. More

by fandpjunod
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pa Vue
Jun 27, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 25, 2023

Car was dirty, was not washed and when I asked the attendant, he was rude. He take the car thru the wash however had lot of smudges that it needed another clean. When he did return with the car, stood More

by Vermamd6
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tabetha
Jun 27, 2023 -

Capital City Honda responded

I am very sorry for the unprofessional behavior, and thank you for sharing. We will certainly use this as an opportunity to coach and develop our team members involved. Devin Smith General Manager dsmith@capcityhonda.com

June 24, 2023

Waited an hour and 15 minutes and they said it would be another hour for an oil change are you kidding me. I made an appointment for this , no thank you More

by cmartinez61
Recommend Dealer
No
Employees Worked With
Don't know
Jun 26, 2023 -

Capital City Honda responded

This is not our intention, our goal is to get you checked in within 5 minutes of your arrival and have your oil change done in less than an hour. Devin Smith General Manager

June 24, 2023

Great Customer Service, great communication, On time, well explanation on services, overall excellent customer service. More

by Chitra.shrestha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 27, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 24, 2023

I was extremely disappointed with my service advisor Michael. He ignored what I was trying to tell him and talked down on me. When I involved my boyfriend who is also a mechanic and my sisters boyfriend More

by jb
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Michael Alan (bad experience with him) and the cashier (didn’t catch her name but short with glasses and tattoos) super helpful and she made sure I was taken care of.
Jun 26, 2023 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Devin Smith General Manager 916-514-4001

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