Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital City Honda
Sacramento, CA
482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
482 Reviews of Capital City Honda
August 02, 2023
The persons were really helpful , Felix was the best , since I got to the dealership , he arrives us and he was all the time really professional since I got to the dealership , he arrives us and he was all the time really professional More
by hugojimenez960
Employees Worked With
Félix
August 01, 2023
Horrible customer service! Dishonesty, long wait to see financing, did not submit correct paperwork to bank, worst experience I’ve ever had at dealership- this is my third Hond Dishonesty, long wait to see financing, did not submit correct paperwork to bank, worst experience I’ve ever had at dealership- this is my third Honda related car! More
by jc38
Employees Worked With
Geo, Patrick
August 01, 2023
Purchasing at Capital City Honda was a dream! The service department visit today was much better than my first experience there in the service department (which was terrible). They got to me fair The service department visit today was much better than my first experience there in the service department (which was terrible). They got to me fairly quickly today and took care of what I needed. More
by Lamatthews1012
Employees Worked With
Alysa
July 31, 2023
I first went to CC Honda for this minor service (oil change and tire rotation) several weeks ago, waited in my car in hot sun for upwards of 1/2 hour without anyone coming to check me in, and finally ma change and tire rotation) several weeks ago, waited in my car in hot sun for upwards of 1/2 hour without anyone coming to check me in, and finally maneuvered my car out of line and went home. Hoping that was a fluke, I made another appointment and went back today. Shortly after my arrival, I was told to stay in my car and that a service person would be with me soon. Thirty-seven minutes later, I got out of my car and accosted a service manager. At this point, things got better. Nick Salazar apologized to me for the long wait, checked my car in, and I settled myself in the comfortable waiting room. When the work was finished, Mr. Salazar was very helpful in explaining to me what services I would need in future, including replacing my too-old tires. I doubt, however, that I will come back to Capital City Honda after twice having to wait so unreasonably long before even seeing a service manager. Is it possible that new management has cut staffing in order to squeeze more profits out of the business? More
by Annoyed
Employees Worked With
Nicholas Salazar
July 31, 2023
Nice people, but I waited in my car for an hour and a half to be checked in. They got me checked in so late that I had to leave my car overnight for a replacement tire that was under warranty. I’m hoping half to be checked in. They got me checked in so late that I had to leave my car overnight for a replacement tire that was under warranty. I’m hoping I don’t have to go back anytime soon. More
by Egiles
Employees Worked With
NA
