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Capital City Honda

Sacramento, CA

4.6
524 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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524 Reviews of Capital City Honda

August 30, 2023

Great service advisor Austin, appreciate the good work. . Thank you for getting my car in. More

by pyongchanlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 03, 2023 -

Capital City Honda responded

We are thrilled that Austin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 29, 2023

Service is very good. It took a while to get to me when I arrived, but the service was completed within 10 minutes of the time I was told. Everyone was pleasant, the pric More

by Donatello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
China
Sep 12, 2023 -

Capital City Honda responded

Thank you for choosing Capital City Honda. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 28, 2023

Everyone was amazing! Especially Gio!! He's the one to go see if you're looking into buying... More

by munkezmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio
Sep 01, 2023 -

Capital City Honda responded

Thank you for acknowledging Gio! It is always great to hear when one of our associates is acknowledged for his/her professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

August 28, 2023

Great service. Check service offers before authorizing them, as they were recommending a service I already had done last time. Completely unnecessary. Seems to be More

by Talk2thehand1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa
Sep 07, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 26, 2023

Great Customer Service ! !! Look forward to coming back for additional services. Thank you :-) PA Jodi Marie More

by soccerbum.jodimarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PA
Aug 30, 2023 -

Capital City Honda responded

Thank you for your kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

August 26, 2023

To the GM. Hello Devin. I would like you to be aware of the situation that occurred yesterday August 21 2023 at your dealership. There was a particular vehicl More

by Thaxtonryan
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
GM, and sales department
Nov 08, 2023 -

Capital City Honda responded

Ryan, I’m relieved that you reached out to me and that we were able to connect and resolve this situation. That was a clear misunderstanding on behalf of the associate who said the warranty was a mistake, every vehicle we sell comes with a warranty of some type. I am grateful that you and I were able to connect, have the Civic tri specter and the engine cleaned from a prior oil leak that had already been fixed, and that you ended up purchasing the car after all. It was great to meet you, and you know how to get in touch with me anytime in the future. Devin Smith General Manager dsmith@capcityhonda.com

August 26, 2023

When my car was returned after my oil change, my door handle and other places on the exterior of my car were in oil. When I opened the door, I saw oil stains on the console, dashboard, door, and steering More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Sep 01, 2023 -

Capital City Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 17, 2023 -

Capital City Honda responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter . I would like an opportunity to fix this and to earn your business, please contact me at 916-514-4001. I look forward to speaking with you. Devin Smith General Manager Capital City Honda 916-514-4001 dsmith@capcityhonda.com

August 25, 2023

I recently purchased a Honda CR-V Hybrid from this dealership, and I couldn't be happier with the entire experience. From the moment I booked my vehicle and it arrived before the scheduled date and th More

by Jasmine_gill92@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebekah, Roy Prasad
Sep 10, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are grateful for your kind words and thrilled to hear that you had an exceptional experience with our sales staff at Capital City Honda. Our team takes pride in ensuring your satisfaction with any services we provide. We look forward to providing you with exceptional service in the future!

August 25, 2023

SA Pa Vahn was very professional and courteous. They really checked the car. They made sure that no problem will happen before the next service. More

by dantesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Vahn
Sep 06, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

August 25, 2023

No markup no pressure to buy excellent customer service Capital Honda hit all the points couldn’t be happier with our purchase More

by dprinvale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio
Sep 06, 2023 -

Capital City Honda responded

Thank you for the Five-Star review and for choosing Capital City Honda. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

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