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Capital City Honda

Sacramento, CA

4.6
510 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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510 Reviews of Capital City Honda

August 10, 2023

I like this dealer, clean, professional, quick, easy to do appointment and nice staff, especially today I get help in Spanish. More

by Doris Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa Pizziferro
Sep 03, 2023 -

Capital City Honda responded

Thank you for the Five-Star review and for choosing Capital City Honda. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 10, 2023

Great service at reasonable prices. The staff at Capital are attentive and friendly. The amenities in the waiting room are First rate. More

by richardyokoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elissa was great.
Sep 05, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 10, 2023

Accomodates all our needs and answer our questions professionally. They’re respectful of our choices as well. More

by arkajo2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Aug 26, 2023 -

Capital City Honda responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 10, 2023

Great staff and customer service! They provided all the information we needed to make the right purchase for our family. More

by Kd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio, Patrick tan
Sep 04, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 08, 2023

Not happy I thought I was getting special price according to an email I was sent! Did not get it. Have been a customer for over 15 years not a nice way to be treated More

by hstrut9392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
China
August 08, 2023

Everyone was extremely helpful during the day. The Uber ride offered was very much appreciated although we actually found out about it from a current client. More

by Ceonechyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 12, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 07, 2023

Not satisfied 2 times bad experience there will not give promise time .I given car at 9.15am promised me at 1 pm . 2 pm there called me said 5.30pm or cancel safe call repair to give 4 pm.I will not suggest More

by sesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not remember
August 07, 2023

The service at Capital City Honda was top notch. My service writer was excellent and professional, the work was completed in a timely manner and the dealership was a pleasant place to wait. While I More

by spb3nd3r
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember! So sorry!
Aug 12, 2023 -

Capital City Honda responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 07, 2023

My pre-Scheduled 10:15am appt for Oil Change & Tire Rotation took 3.5+ hours, though I was told the job would be 50-55 minutes. (I waited 30 minutes in line just to have someone put a magnet number on More

by billieseekins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tabitha Chukhrey (& 3 other employees.)
Aug 07, 2023 -

billieseekins responded

Please read my above review.

August 07, 2023

The customer service I received from Ken Brawner was above and beyond, His knowledge base was outstanding . More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brawner
Aug 12, 2023 -

Capital City Honda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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