Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Capital City Honda

Sacramento, CA

4.7
647 Reviews
Call Dealership (916) 514-4085
View Awards

3630 Fulton Ave

Sacramento, CA

95821

Directions

By Type

647 Reviews of Capital City Honda

October 24, 2023

Scott was very helpful and got me in and out in no time. I was there for an oil change and transmission fluid change. I will definitely be back. More

by Nguyen Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Nov 02, 2023 -

Capital City Honda responded

It's great to hear that Scott was very helpful and provided you with a quick and efficient service experience during your oil change and transmission fluid change. Your intention to return to Capital City Honda is a testament to the positive experience you had. Your positive feedback is much appreciated!

October 23, 2023

Today I took my car in for a tune-up and Mike provided A1 service. More

by bruce.bohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKnight
Report | Print
Oct 25, 2023 -

Capital City Honda responded

It's fantastic to hear that you had a great experience and that Mike provided A1 assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 22, 2023

I took my car in for service. I have an appointment. When I arrived there, I waited for almost an hour for someone to check me in and then waited for another 3 hours to do an oil More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Oct 24, 2023 -

Capital City Honda responded

This is not our intention at all. Being checked in within 5 minutes of arrival for your appointment is the norm and what we expect to deliver and an oil change should take no longer than 60-90 minutes. We are reviewing your visit with the team members involved so we can figure out how this happened and prevent it from happening again. Thank you for the feedback. Devin Smith, General Manager

October 21, 2023

They are friendly, and they were very informative. They were willing to answer questions and encouraged me to test drive the vehicle. More

by Sergio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bailey
Report | Print
Oct 21, 2023 -

Sergio responded

Verified

Oct 23, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 21, 2023

Service appt at 9:30am, but didn’t even look at until 11. Why even bother having appointments? Came to get my car after deciding not to do the service offered and then it took over an 90 minutes of waiting t More

by JK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chynah Perry
Report | Print
Oct 24, 2023 -

Capital City Honda responded

Very sorry for the unacceptable wait time, not our intention at all. We are reviewing the details of your visit with our team so we can learn from it and prevent that type of experience from happening again. Devin Smith, General Manager

October 20, 2023

Staff and management were fabulous! ! Alyssa, the shift supervisor Mike and the Service Manager Mike were fabulous More

by Gina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Mike and Mike F.
Report | Print
Oct 24, 2023 -

Capital City Honda responded

It's fantastic to hear that the staff and management, including Alyssa, shift supervisor Mike, and Service Manager Mike, were fabulous during your experience. Having a supportive and capable team can make all the difference in your visit to the service center. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Courteous and fast service. Shuttle service, donuts drinks for waiting area, clean restrooms and you give a car wash after your service. Everyone is really helpful and respectfu More

by Xiomara Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael MacKnight
Report | Print
Oct 24, 2023 -

Capital City Honda responded

It sounds like you had a wonderful experience with Michael and the entire team at your service appointment. Courteous and fast service, complimentary amenities, and respectful, helpful staff can truly enhance your visit to a dealership. Thank you for taking the time to share your positive experience. Don't hesitate to return to Capital City Honda for top-notch service.

October 20, 2023

Excellent service and Michael was great with his follow up and customer service keeping us informed. More

by Rqtballer67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Oct 24, 2023 -

Capital City Honda responded

It's fantastic to hear that you had an excellent experience and that Michael provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Prompt and professional service today - started promptly at 8 am and was finished by 9:30 as promised More

by mccarthy2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chynah
Report | Print
Oct 20, 2023 -

Capital City Honda responded

Prompt and professional service, especially when it's completed as promised, can be a real relief. It's great to hear that your experience at Capital City Honda met your expectations. Safe and enjoyable driving with your well-serviced vehicle!

October 19, 2023

This dealership had very good service and staff that were willing to work with me for the best solution. More

by ashton.bryant38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gio, Rebekah, Bailey
Report | Print
Oct 20, 2023 -

Capital City Honda responded

Receiving good service and finding a cooperative staff can significantly enhance your experience at a dealership. Enjoy your well-serviced vehicle and happy driving!

1
...
31
32
33
...
65