Capital City Honda

I took my car in for service. I have an appointment. When I arrived there, I waited for almost an hour for someone to check me in and then waited for another 3 hours to do an oil I have an appointment. When I arrived there, I waited for almost an hour for someone to check me in and then waited for another 3 hours to do an oil change. Very disappointed More

They are friendly, and they were very informative. They were willing to answer questions and encouraged me to test drive the vehicle. They were willing to answer questions and encouraged me to test drive the vehicle. More

Service appt at 9:30am, but didn’t even look at until 11. Why even bother having appointments? Came to get my car after deciding not to do the service offered and then it took over an 90 minutes of waiting t Why even bother having appointments? Came to get my car after deciding not to do the service offered and then it took over an 90 minutes of waiting to get my car back! More

Staff and management were fabulous! ! Alyssa, the shift supervisor Mike and the Service Manager Mike were fabulous ! Alyssa, the shift supervisor Mike and the Service Manager Mike were fabulous More

Courteous and fast service. Shuttle service, donuts drinks for waiting area, clean restrooms and you give a car wash after your service. Everyone is really helpful and respectfu Shuttle service, donuts drinks for waiting area, clean restrooms and you give a car wash after your service. Everyone is really helpful and respectful. They don’t push on you any unnecessary repairs. Michael Macknight in service is helpful and very attentive. Thank you!! More

Excellent service and Michael was great with his follow up and customer service keeping us informed. up and customer service keeping us informed. More

Prompt and professional service today - started promptly at 8 am and was finished by 9:30 as promised at 8 am and was finished by 9:30 as promised More

This dealership had very good service and staff that were willing to work with me for the best solution. willing to work with me for the best solution. More

Ali was the first to greet me and he took time to show me all about my car. He was professional and did not make me feel pressured. Thanks all about my car. He was professional and did not make me feel pressured. Thanks More

Alyssa is amazing! She kept me informed about my service throughout the day. She was thourough in explaining what services I needed and gave me the costs of extra servi She kept me informed about my service throughout the day. She was thourough in explaining what services I needed and gave me the costs of extra services that I wanted. She was honest about costs and was not pushy about the extra services i want to have done. She portrays the companies values in every interaction we have. Thank you Alyssa for your excellent customer service! It is very hard to find these days and I will be back and I will recommend you to all my Honda friends! More