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Capital City Honda

Sacramento, CA

4.6
456 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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456 Reviews of Capital City Honda

July 11, 2023

Had my Ridgeline serviced at dealership. Oil change and rear end differential fluid exchange. Next day large oil stain on new driveway. Had to return to dealership and spent 2 hours waitin More

by Aeromed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service reps
Sep 06, 2023 -

Capital City Honda responded

Thank you for bringing this to our attention, we will be in touch with you to correct this issue.

July 11, 2023

Quick service. Nice job with the free coffee, hot chocolate and donuts, plus movie popcorn More

by brieannam26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New guy
Jul 27, 2023 -

Capital City Honda responded

We are very happy we could provide you with a positive experience!

July 10, 2023

Very friendly and helpful staff. They were very helpful in the process of on my first vehicle purchase. More

by Clr411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Lopez
Jul 28, 2023 -

Capital City Honda responded

We're happy you found our staff to be so supportive during your experience here at Capital City Honda.

July 08, 2023

Got the job done. No high pressure pretty quick service high value coupons. Nice staff More

by gregspiering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jul 27, 2023 -

Capital City Honda responded

We're glad to hear you enjoyed your visit.

July 08, 2023

I’m very happy for purchasing my Honda CRV from Capital City Honda. All their employees including the the managers are very friendly and nice with customers. More

by Jawidomid
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bailey Linn and GEORGIO SERUGE
Aug 08, 2023 -

Capital City Honda responded

Congratulations on your new Honda CRV! At Capital City Honda your satisfaction is our ultimate goal and we are pleased to hear that our sales staff was able to provide you with an exceptional sales experience! Thank you for your Five Star review! We appreciate your business and look forward to the opportunity to assist you again.

July 07, 2023

I scheduled an appointment to have a recall problem fixed on my Honda Passport. The online scheduling indicated it would take 45 minutes and I could wait for it at the dealership. I arrived for my schedule More

by Bpwong
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phan Vue
Oct 23, 2023 -

Capital City Honda responded

Very sorry for the unexpected wait time and Uber experience. With the sudden heat wave we got hit with a huge increase in customers needing AC service and it is in our nature to not turn away walk-ins so wait times for services ballooned. We have since adjusted and I encourage you to not give up on us, your next visit should be much better.

July 07, 2023

Employees were helpful, courteous, and professional. Maintenance work was completed earlier than expected. Appreciated ride to and from my home while service was provided. Excellent service! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brawner
Aug 08, 2023 -

Capital City Honda responded

Good morning Happy Customer, At Capital City Honda, we are very pleased to hear that our service team was able to provide you with an enjoyable experience. Thank you for your Five Star review and we look forward to the opportunity to assist you again in the future!

July 07, 2023

This dealership has wowed me today with the quality service and communication. It was the best service experience in a while and I appreciate Ken Brawner’s (Service Advisor) assistance. More

by dimeone84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brawner
Aug 04, 2023 -

Capital City Honda responded

We are thrilled to hear that you are pleased with the service provided by Ken Brawner. Capital City Honda's top priority is to ensure your satisfaction and we are happy that our service staff could meet your expectations. We value your business and hope to have the opportunity to Wow you again in the future. Thank you for your Five Star review!

July 07, 2023

Ali was great and very helpful. The entire process was efficient and fast. I would recommend Ali and this dealership. More

by tofuforever
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Fallahi
Aug 10, 2023 -

Capital City Honda responded

We're so happy we were able to help you out!

July 07, 2023

Great job as always… appreciate the service and the staff. Only place I trust with my car. More

by hk_allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa Pizziferro
Jul 28, 2023 -

Capital City Honda responded

Thank you so much for the positive review!

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