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Capital City Honda

Sacramento, CA

4.6
482 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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482 Reviews of Capital City Honda

September 25, 2023

Personnel were polite and responsive any the work was completed quickly. I was fully satisfied. More

by shireenmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 27, 2023 -

Capital City Honda responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 22, 2023

Service was quick and easy, all employees were completely professional, and I would return for service More

by philsonne78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall any other names
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Sep 26, 2023 -

Capital City Honda responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 22, 2023

Advisor Alysa was very helpful when I brought my car in for an oil change. More

by Paolaortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Report | Print
Sep 24, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Alyssa provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

I took my car to get repaired they had it for four days and still not fixed. It’s actually worst than before. More

by jenasmith2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tabitha
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Sep 21, 2023 -

Capital City Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for the extended duration of the repair and the fact that the issue has worsened. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Devin Smith General Manager dsmith@capcityhonda.com

September 21, 2023

I recently had some complicated brake work that took longer than anticipated to complete. Michael, our service rep, was extremely helpful and communicative, and was able to get us a great loner car to c More

by cbuttler908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McKnight
Report | Print
Sep 24, 2023 -

Capital City Honda responded

Thank you for choosing Capital City Honda! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Michael and his dedication to providing you with an excellent service experience. We look forward to your next visit!

September 20, 2023

Service is always friendly and helpful. They try and do things in a timely manner More

by Rholtonhodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Igor
Report | Print
Sep 22, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Nick Salazar is a fantastic service advisor! He is very personable and extremely knowledgable and takes great care of his customers. More

by kathleen.a.foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
Report | Print
Sep 23, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Nick provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Service was excellent and the car was completed on time. Will continue to use this service department for both of my Hondas. More

by brianmclean73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McKnight
Report | Print
Sep 22, 2023 -

Capital City Honda responded

That's wonderful to hear! we are glad you had an excellent experience with the service department and that your car was completed on time. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Clean dealership, friendly knowledgeable staff and comfortable waiting area. Always ready to please. I love working with my service advisor, Nicholas Salazar has taken care of me and my 2016 Honda Civ More

by nosmoki_me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salazar
Report | Print
Sep 23, 2023 -

Capital City Honda responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Nicholas and our staff have succeeded in providing you with a great service experience! Capital City Honda appreciates your patronage and we anticipate the opportunity to assist you again in the future.

September 19, 2023

No pressure. Kind folks. Best dealer I’ve ever purchased a car from. Nice service team More

by Danbodan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali.
Report | Print
Sep 22, 2023 -

Capital City Honda responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Captial City Honda! We appreciate your business!

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