Back

Capital City Honda

Sacramento, CA

4.6
456 Reviews

3630 Fulton Ave

Sacramento, CA

95821

Directions

By Type

456 Reviews of Capital City Honda

September 15, 2023

Really nice people. Made car buying a pleasant experience. Would recommend them to anyone buying a new or used car. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Sedano, Gio Seruge, Eric Jensen
Sep 19, 2023 -

Capital City Honda responded

We're delighted to hear that you found our team to be really nice people and that your car buying experience was made pleasant with us. Providing a positive and enjoyable car-buying experience is what we aim for, and we appreciate your recommendation to others. Your satisfaction and referrals are greatly appreciated, and we're here to assist you or your friends whenever you need us. Congratulations on your new vehicle!

September 15, 2023

This dealership is very good and the waiting area comfortable but I was in that area for too long. My work was done very well and completed as expected but for the second time now it took way longer More

by stevemicheli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pham Vu
Sep 25, 2023 -

Capital City Honda responded

We are expanding our team in order to reduce wait times, the amount of time you had to wait is not acceptable to us. We have 4 additional certified Honda technicians starting in the next two weeks and 3 additional Advisors. I appreciate your feedback and take this very seriously. Devin Smith General Manager 916-514-4001

September 15, 2023

Great customer service from start to finish ! ! Service advisor Amanda Long was very knowledgeable on her job..thanks again 🙏 More

by rosymorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Long, Stephanie
Sep 19, 2023 -

Capital City Honda responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Amanda provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 15, 2023

I got my civic serviced here and Amanda Long was amazing to work with - thanks for the great communication and pleasant attitude. Very happy with the work, service, and amenities. :) More

by S.Cheema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Long
Sep 23, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Amanda provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 14, 2023

Nicholas Salazar always makes sure my vehicles are taken care of and treats me with the utmost respect and professionalism. He truly is an asset to the dealership . Capital City Honda does a great job on my More

by JTC1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Salazar
Sep 25, 2023 -

Capital City Honda responded

Thank you for choosing Capital City Honda! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Nicholas and his dedication to providing you with an excellent service experience. We look forward to your next visit!

September 14, 2023

Had my car in for a routine service appointment and was handled by Alyssa. Great customer service, no hidden cost or recommendations. Nice to have honest service More

by Tippettbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Sep 22, 2023 -

Capital City Honda responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Alyssa provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 13, 2023

Great service and great work but wait time to drop off car was very long. I showed up 10 early and it took 20 min to get signed in More

by arturolupian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 23, 2023 -

Capital City Honda responded

It's wonderful to hear that you received great service and the work performed met your expectations. However, we understand that the long wait time for drop-off was a bit frustrating. We appreciate your business and look forward to serving you again in the future!

September 13, 2023

The service was quick, professional, and relatively inexpensive which is all I can ask for. They even went the extra mile and gave my car a wash when they were done More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 13, 2023 -

Brian responded

The service was quick, professional, and relatively inexpensive which is all I can ask for. They even went the extra mile and gave my car a wash when they were done

Sep 14, 2023 -

Capital City Honda responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 13, 2023

Painless car shopping experience. They were up front and we were able to agree on a fair price over email/text before I even stepped foot in the dealership. There were no games, no "m More

by rjbryden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy
Sep 25, 2023 -

Capital City Honda responded

Thank you for the Five-Star review and for choosing DEALERSHIP. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

September 12, 2023

Courteous, respectful, speedy, friendly, and efficient service. I always feel confident that they will only do the necessary service and not add on unnecessary work. More

by KrisEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa Pizziferro, Mark Guerra
Sep 22, 2023 -

Capital City Honda responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
20
...