Back

Capital City Honda

Sacramento, CA

4.6
481 Reviews

3630 Fulton Ave

Sacramento, CA

95821

Directions

By Type

480 Reviews of Capital City Honda

October 02, 2023

Service advisor was excellent. Overall dealership customer service could improve. Being proactive to customer care will be great. More

by mosesreginalds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa, Pizziferro
Oct 04, 2023 -

Capital City Honda responded

Thank you for your kind words about your staff and your feedback. We are thrilled that we could provide you with an excellent experience and will work toward improving customer care.

October 02, 2023

Great customer service. Got in an out with what I needed. I love coming here. More

by Maverick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

October 02, 2023

Everyone was nice and patient we were helped in the best way I didn't feel pressured into deal. More

by Jeff2496
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Phillip
Oct 04, 2023 -

Capital City Honda responded

Thank you for the Five-Star review and for choosing Capital City Honda. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

September 30, 2023

Great service and wonderful people . they explain exactly what the car needs and that help me out More

by queta_1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda long
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

A great place to buy a car, I will definitely be back again. Thank you More

by jorge121581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

As a customer of over 23 years, I will always bring my car to Capitol City Honda. It is important to know that you can trust your car service to a dealership that is honest, professional, friendly, and is More

by RitaJLockhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McKnight
Sep 30, 2023 -

RitaJLockhart responded

RitaJLockhart As a customer of over 23 years, I will always bring my car to Capitol City Honda. It is important to know that you can trust your car service to a dealership that is honest, professional, friendly, and is highly focused on excellent customer service. Capitol City Honda exemplifies it all! My Serviceman Michael McKnight was amazing! I really appreciate how he kept me informed of my car’s service status and explained the details in a way that I could understand. Because of this, I was able to make the best decisions regarding what was important to take care of then and what could wait until next service. I feel confident that my car is safe and well maintained.

Oct 03, 2023 -

Capital City Honda responded

Thank you for your kind words about Michael! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your continued business and look forward to your next visit!

September 30, 2023

Vehicle was in for service, three weeks (some of that time getting extended warranty work approved). When I drove away the vehicle is making the same noise I took it in for. No collaboration between More

by murphy_dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 04, 2023 -

Capital City Honda responded

Thank you for your feedback, communication and teamwork are two very important things and we will use your feedback as an opportunity to coach our advisors and make them and our processes better

September 30, 2023

Paul really help me out with my car I really want to thank him for all the help More

by rozendo0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know Paul met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

Exceptional customer service! ! I was Uber home to wait for a call back. Then I was shuttled back when the repair was completed. It was also covered under warranty too. It take my More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

Everything was very organized and people were friendly and helpful. I arrived a little bit early for my appointment, but they got me in right away. More

by Solarcooked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 03, 2023 -

Capital City Honda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

...
19
...