Capital City Honda
Sacramento, CA
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480 Reviews of Capital City Honda
Service advisor was excellent. Overall dealership customer service could improve. Being proactive to customer care will be great. Overall dealership customer service could improve. Being proactive to customer care will be great. More
As a customer of over 23 years, I will always bring my car to Capitol City Honda. It is important to know that you can trust your car service to a dealership that is honest, professional, friendly, and is car to Capitol City Honda. It is important to know that you can trust your car service to a dealership that is honest, professional, friendly, and is highly focused on excellent customer service. Capitol City Honda exemplifies it all! My Service man Michael McKnight was amazing! I really appreciate how he kept me informed of my car’s service status and explained the details in a way that I could understand. Because of this, I was able to make the best decisions regarding what was important to take care of then and what could wait until next service. I feel confident that my car is safe and well maintained. More
Vehicle was in for service, three weeks (some of that time getting extended warranty work approved). When I drove away the vehicle is making the same noise I took it in for. No collaboration between time getting extended warranty work approved). When I drove away the vehicle is making the same noise I took it in for. No collaboration between service advisors, if yours out of the office no one else will pick up the slack, provide answers or updates, nothing. Car was not even washed after three weeks of sitting in their lot. Overall, the transition from Mel Rapton to Capital City Honda is very disappointing. More
Exceptional customer service! ! I was Uber home to wait for a call back. Then I was shuttled back when the repair was completed. It was also covered under warranty too. It take my ! I was Uber home to wait for a call back. Then I was shuttled back when the repair was completed. It was also covered under warranty too. It take my car here for all my vehicle’s needs. More
Everything was very organized and people were friendly and helpful. I arrived a little bit early for my appointment, but they got me in right away. and helpful. I arrived a little bit early for my appointment, but they got me in right away. More