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Capital City Honda

Sacramento, CA

4.6
456 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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456 Reviews of Capital City Honda

September 27, 2023

Staff attended to my vehicle immediately. Professional and clean. Only complaint was the cost and yeah...cant do anything about that. More

by aaron623001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember, female service advisor.
Report | Print
Sep 29, 2023 -

Capital City Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 26, 2023

Always professional and trustworthy. It is easy to maneuver scheduling appointments for service, plus great coupons and deals. I trust Capital City Honda and will definitely buy my next More

by amyblankenfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Report | Print
Sep 29, 2023 -

Capital City Honda responded

We're thrilled to hear that you find Capital City Honda to always be professional and trustworthy! Building trust with our customers is one of our top priorities, and it's great to know that you have confidence in us for both service and future purchases. We're glad that our scheduling process and deals have been convenient for you. We appreciate your loyalty, and we look forward to serving you again when it's time for your next Honda purchase. Thank you for choosing us!

September 26, 2023

My repair advisor Alyssa is very knowlegeble of her work and she's very accurate when my vehicle is done. More

by Allan Parel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Pizziferro (8706)
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Sep 29, 2023 -

Capital City Honda responded

We are excited that Alyssa provided you with a knowledgable service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 26, 2023

My service representative was friendly, professional and courteous. My car was delivered at promised time. More

by N. Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue
Report | Print
Sep 30, 2023 -

Capital City Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 25, 2023

Personnel were polite and responsive any the work was completed quickly. I was fully satisfied. More

by shireenmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Sep 27, 2023 -

Capital City Honda responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 22, 2023

Service was quick and easy, all employees were completely professional, and I would return for service More

by philsonne78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall any other names
Report | Print
Sep 26, 2023 -

Capital City Honda responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 22, 2023

Advisor Alysa was very helpful when I brought my car in for an oil change. More

by Paolaortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Report | Print
Sep 24, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Alyssa provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

I took my car to get repaired they had it for four days and still not fixed. It’s actually worst than before. More

by jenasmith2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tabitha
Report | Print
Sep 21, 2023 -

Capital City Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for the extended duration of the repair and the fact that the issue has worsened. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Devin Smith General Manager dsmith@capcityhonda.com

September 21, 2023

I recently had some complicated brake work that took longer than anticipated to complete. Michael, our service rep, was extremely helpful and communicative, and was able to get us a great loner car to c More

by cbuttler908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McKnight
Report | Print
Sep 24, 2023 -

Capital City Honda responded

Thank you for choosing Capital City Honda! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Michael and his dedication to providing you with an excellent service experience. We look forward to your next visit!

September 20, 2023

Service was excellent and the car was completed on time. Will continue to use this service department for both of my Hondas. More

by brianmclean73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McKnight
Report | Print
Sep 22, 2023 -

Capital City Honda responded

That's wonderful to hear! we are glad you had an excellent experience with the service department and that your car was completed on time. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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