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Capital City Honda

Sacramento, CA

4.6
479 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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479 Reviews of Capital City Honda

October 06, 2023

Worked with us to trade our lease and select a replacement vehicle. Very flexible and crafted a deal we’re very happy with. More

by susietamm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Lopes
Report | Print
Oct 10, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Great job solving a really puzzling, intermittent problem with the shifter. NIck, my service advisor, stuck with it until the issue was fully resolved, keeping me informed of the progress, and controling the More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
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Oct 10, 2023 -

Capital City Honda responded

It's fantastic to hear that Nick, your service advisor, and the entire team at the shop were able to successfully resolve the puzzling and intermittent problem with your shifter. We understand how frustrating such issues can be, and we're glad they stuck with it, kept you informed, and controlled the cost effectively. Your appreciation is valued, and we'll be sure to pass on your thanks to Nick, the shop foreman, and the technicians. Your satisfaction is important to us, and we look forward to serving you again!

October 05, 2023

It was a great experience, smooth process and very helpful. Took care of everything I came in for. More

by Anum Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Report | Print
Oct 06, 2023 -

Capital City Honda responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

October 04, 2023

I WENT IN FOR AN OIL CHANGE AND LEASED A NEW CAR. SIMPLE AS THAT. GIO IS GREAT.. More

by forejud
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Report | Print
Oct 05, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are thrilled that Gio provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 03, 2023

Service was good. Completed task as promised. Overall I was satisfied and happy with service. More

by roque.leong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chynah Perry
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Oct 04, 2023 -

Capital City Honda responded

We are delighted to hear that you were satisfied and happy with the service, especially since we completed the task as promised. Thank you for your business, and we look forward to serving you again in the future.

October 03, 2023

Mung and James were super helpful; honest and easy to work with. Appreciated them immensely. More

by Tkr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mung and James
Report | Print
Oct 04, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are thrilled that Mung and James provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 03, 2023

I had the car checked out before a cross country trip ( moving) The care, professionalism, ‘little touches’ almost made me re- think leaving the area. Most importantly I now feel save in the car for the 3, More

by Chimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mcknight
Report | Print
Oct 05, 2023 -

Capital City Honda responded

It's wonderful to hear that the care, professionalism, and attention to detail you received while having your car checked out before your cross-country trip left such a positive impression on you. Feeling safe and confident in your vehicle for a long journey is essential. While moving can be a big change, it's reassuring to know that your car is in good condition for the 3,000-mile trip. Safe travels, and thank you for sharing your positive experience!

October 03, 2023

Great service-didn’t advise service on brakes when I thought I needed them. Dealership is an easy place to wait. Good communication with service advisor. More

by hc316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha Chukhreyev
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Oct 05, 2023 -

Capital City Honda responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

October 03, 2023

Alysa was very friendly and helped with everything that I needed. She took care of all my needs More

by hensley142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Report | Print
Oct 05, 2023 -

Capital City Honda responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Alysa provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

October 02, 2023

Service advisor was excellent. Overall dealership customer service could improve. Being proactive to customer care will be great. More

by mosesreginalds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa, Pizziferro
Report | Print
Oct 04, 2023 -

Capital City Honda responded

Thank you for your kind words about your staff and your feedback. We are thrilled that we could provide you with an excellent experience and will work toward improving customer care.

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