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Capital City Honda

Sacramento, CA

4.6
479 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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479 Reviews of Capital City Honda

October 12, 2023

Excellent staff; Appreciate the team; Bailey, Jose Sandoval, Phillip; All very professional; No pressure, Great Work!! Thank you. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Linn; Jose Sandoval; Phil Goldsby
Report | Print
Oct 14, 2023 -

Capital City Honda responded

It's wonderful to hear that the staff, including Bailey, Jose, and Phillip, has been excellent and very professional, and that you felt no pressure during your experience. A no-pressure, professional environment is greatly appreciated by customers. Thanks for expressing your appreciation!

October 12, 2023

Prompt and friendly. They have done some recent renovations as well and offer a more comfortable wait time experience. More

by DJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
China
Report | Print
Oct 14, 2023 -

Capital City Honda responded

We are glad to hear that your experience was prompt and friendly and that the recent renovations have made the wait time more comfortable. Upgrades like these can really enhance the overall service experience. Thanks for sharing your thoughts!

October 11, 2023

Amanda rocked it. I had come in and missed out on a deal but she was still able to honor it after I forgot about it and after paying. The customer service like this is More

by Albert.P
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda L
Report | Print
Oct 12, 2023 -

Capital City Honda responded

It's fantastic to hear that you had a great experience and that Amanda went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 11, 2023

Communication could be better when servicing car. Open about mistakes and I appreciate them being truthful and fixing the issue. More

by taneka_holman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chyna
Report | Print
Oct 13, 2023 -

Capital City Honda responded

We appreciate your feedback and value your honesty. Open communication and transparency are important to us, and we're committed to improving our service. We're glad to hear that you appreciate our truthfulness and the effort to rectify any issues. We're here to provide the best service possible. Thank you for choosing us!

October 11, 2023

Great customer service from all representatives that I spoke with today . Definitely will be coming back to this specific location for all of my car needs . More

by cierraalicia18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names sorry
Report | Print
Oct 13, 2023 -

Capital City Honda responded

Thank you for your feedback! We're thrilled to hear that you received great customer service from all the representatives you spoke with. We look forward to serving you at Capital City Honda for all your car needs in the future. We appreciate your support and your choice to come back!

October 10, 2023

I brought my car in for a maintenance. I had an appointment and got in quickly. I was given an Uber ride home. I received a video report of my car being checked out. Everything went smooth More

by Curly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Report | Print
Oct 12, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

Really appreciated the service and knowledge shared. Very clear on what was needed and the timing for it all.. More

by komaljohal2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Patrick
Report | Print
Oct 11, 2023 -

Capital City Honda responded

It's wonderful to hear that you appreciated the service and knowledge shared by Capital City Honda. Clear communication and transparency about what's needed and the timing are essential for a positive service experience. Safe and trouble-free driving with your well-maintained vehicle!

October 09, 2023

Best car buying experience to date. Easy, no hassle, and no pressure. I highly recommend Cap City Honda. More

by Theresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Report | Print
Oct 11, 2023 -

Capital City Honda responded

It's fantastic to hear that you had the best car-buying experience with Capital City Honda. An easy, hassle-free, and pressure-free process can make a significant difference when purchasing a car. Your high recommendation speaks volumes about our customer-centric approach. Enjoy your new vehicle, and may it bring you many enjoyable adventures on the road!

October 06, 2023

Nice customer service. Service advisers are very helpful. They will always remind you what’s need to be done for the next services. More

by anilkunwar674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha, chukhrey
Report | Print
Oct 10, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a nice experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Michael was very helpful and friendly. He helped me in a timely matter.. it was a pleasant visit More

by vinavongn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McKnight
Report | Print
Oct 10, 2023 -

Capital City Honda responded

It's fantastic to hear that you had a great experience and that Michael provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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