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Capistrano Volkswagen
San Juan Capistrano, CA
1,571 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,571 reviews
June 25, 2020
Unparalleled service! Service department runs like a finely tuned machine. Appointment reminders, fast drop off, status updates, video of service performed, car spotless up Service department runs like a finely tuned machine. Appointment reminders, fast drop off, status updates, video of service performed, car spotless upon pick up. A model for others to follow. More
by mfoster200
Verified CustomerEmployees Worked With
June 25, 2020
Best Service I made a horrible mistake with my car which cost me dearly but Brad handled my service with care, understanding and as cost effective as possible. I’m I made a horrible mistake with my car which cost me dearly but Brad handled my service with care, understanding and as cost effective as possible. I’m always pleased with my service at this dealership. Thank you for making a big problem as painless as possible. Also, Dean the mechanic was awesome! I love the videos you guys send out. He also came and talked to us along with Brad when I came to pick up my car and discussed in detail what he did and gave me confidence that I won’t have long term damage. Thanks again guys for great service! More
by JKAHANA
June 24, 2020
Fantastic This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . More
by JOHNBLOCHJENSEN
Employees Worked With
Other Employees :
Arlen Mack, Fred Evans
June 24, 2020
Top notch service at Capo VW from start to finish! Steve Skinner and AJ in finance made the process quick and enjoyable. Steve was easy to get along with, and provided a non traditional, low stress buying e Skinner and AJ in finance made the process quick and enjoyable. Steve was easy to get along with, and provided a non traditional, low stress buying experience. His product knowledge and great explanations of the features of the car gave us a good understanding of the Tiguan and gave us confidence when driving away. We will be back at Capo VW if we ever have another need for a new VW. More
by NICKIMADA
June 24, 2020
We have always had very good experiences with this VW dealership. People are friendly, helpful and knowledgeable. We feel they are always fair and honest too. dealership. People are friendly, helpful and knowledgeable. We feel they are always fair and honest too. More
by CHARITYROWLEY
Employees Worked With
June 21, 2020
This dealership has the best selection of all the different models of VW but what really makes it special is a salesman named Buddy Holguin! I have visited many different dealers over the past sever different models of VW but what really makes it special is a salesman named Buddy Holguin! I have visited many different dealers over the past several months but have not met a better salesman who really cares about finding you exactly what you’re looking for. He is very friendly and helpful, taking the time to go on the test drive with you explaining the car as you go. I highly recommend you visit this dealership if you are looking for a Volkswagen, and be sure to ask for Buddy!! More
by caligal74
June 17, 2020
Excellent service! All representatives of Capistrano VW were courteous and efficient. The measures to socially distance were apparent and EVERYONE was wearing face cover All representatives of Capistrano VW were courteous and efficient. The measures to socially distance were apparent and EVERYONE was wearing face coverings. A pleasure to work with. More
by AR2C
Employees Worked With
June 17, 2020
Fast and Good I took my Atlas in for it's first scheduled service. The staff at Capo VW was great. My car was done faster than what was quoted. They washed it and I took my Atlas in for it's first scheduled service. The staff at Capo VW was great. My car was done faster than what was quoted. They washed it and everything. I will be back. More
by bbach92
Employees Worked With
Arlen Mack
June 16, 2020
Brad accommodated my drop-in to rather service department with an Express Oil Change and replacement of air filter. Work was completed in about an hour and done in a professional manner. with an Express Oil Change and replacement of air filter. Work was completed in about an hour and done in a professional manner. More
by CCOOPER4
Employees Worked With
June 16, 2020
This is our 4th car from Capistrano VW. The sales people are easy to talk to and the entire experience is pleasant. We always recommend Capo VW are easy to talk to and the entire experience is pleasant. We always recommend Capo VW More
by JEFFCOPELAND1
