Capistrano Volkswagen

AWESOME CAR BUYING EXPERIENCE...PERFECT 10! Was the 4th VW that I've purchased from Capo VW and the buying experience has gotten better each and every time, however this experience was a 10+. I' Was the 4th VW that I've purchased from Capo VW and the buying experience has gotten better each and every time, however this experience was a 10+. I'm sure this isn't the norm, but Miles Brandon, the owner of Capo VW and his excellent sales consultant Mike Stieber delivered our new VW Arteon personally TO MY HOUSE. We still had to go down to the dealership to finalize everything and Mike came in on his day off to make sure everything was taken care of. Mike even spent at least an hour showing my wife all of the many "bells & whistles" of the new car and seemed happy to do so. Add the quick & easy financing session with Paul Clark and you have a very happy customer now and for life. THANK YOU Miles & crew, you earned an A+++. Sincerely Ken & Kathy Hill More

Professional, Helpful, Genuine, Love the video-High Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all. Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all. More

Always outstanding and friendly service!! They handled a nail in the tire without charge and added a car wash too!! I can always count on Brad and Arlin. nail in the tire without charge and added a car wash too!! I can always count on Brad and Arlin. More

New car purchase. Joey and Nick was awesome. The financing was a different matter. An optional cost for an anti theft device was added to the contract without my perm Joey and Nick was awesome. The financing was a different matter. An optional cost for an anti theft device was added to the contract without my permission $430.00. The contract tract was revised the next day. I did receive an apology furor Nick but I still am not clear why it was added. More

Fast and efficient service with excellent customer service made this a wonderful overall experience. I always enjoy the video summary from the technician working on my car as it helps me feel connecte service made this a wonderful overall experience. I always enjoy the video summary from the technician working on my car as it helps me feel connected with the service lifecycle for my visit. More

All excelente as always!!! People at service department take care of everything I asked and my car was ready on time!!! Thank you so much take care of everything I asked and my car was ready on time!!! Thank you so much More

Very fast and easy Capistrano VW replaced a defective battery, serviced the car and fixed a leaking tire all in a couple of hours late on a Thursday afternoon. Very fast Capistrano VW replaced a defective battery, serviced the car and fixed a leaking tire all in a couple of hours late on a Thursday afternoon. Very fast, very clean and very easy. Everyone was very pleasant and friendly. More

Pleasant Experience I knew exactly what I wanted, so it was not a complicated process. However, the staff had the car ready for me to test drive and did everything they c I knew exactly what I wanted, so it was not a complicated process. However, the staff had the car ready for me to test drive and did everything they could to make the transaction as seamless as possible. The price was right, the financing was amazing, and the staff professional. I love my new car and would recommend this dealership to anyone. More

Loved the speed of checking in and out!! Received text messages with updates and a video from the mechanic who service my car. So happy! messages with updates and a video from the mechanic who service my car. So happy! More

Excellent staff that goes above and beyond to take care of thier customers. Very knowledgeable, friendly and accommodating. Fred Evan's is a great service advisor. of thier customers. Very knowledgeable, friendly and accommodating. Fred Evan's is a great service advisor. More