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Capistrano Volkswagen

San Juan Capistrano, CA

4.5
1,579 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,579 reviews

June 09, 2025

Zander was really good to work with Great customer service Pleasant atmosphere if you need to wait More

by KIEFERGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander
June 08, 2025

I flew out from Arizona to take advantage of a good deal on an atlas. Buddy picked me up from the airport and took good care of me throughout the purchase process. More

by BRIAN.KIMMINAU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Excellent customer care and excellent service for my car! ! I love the videos they provide to show me what needs attention. More

by MCH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Capistrano Volkswagen responded

Thank you so much for your review!

June 02, 2025

Everyone was wonderful to work with. All communication was wonderul and everyone was friendly and professional. Pleasant car experience More

by NHUTTENHOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Capistrano Volkswagen responded

Thank you for taking the time to leave a review!

May 29, 2025

As always, Miles (Owner) has put together a great team in both Sales and Service. This was our 7th VW purchase in the last 30 years and Capo VW never fails to exceed expectations. Thank you to all of y More

by vendors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael-Sales & John Littlefield-Finance both get 5 stars
May 29, 2025 -

Capistrano Volkswagen responded

Thank you so much for taking the time to leave such a wonderful review! We are pleased to have you as part of the Capistrano Volkswagen family.

May 29, 2025

Zander and George are very professional and take care of my car I’m hoping that from now on my car will read my keys and won’t have any problem More

by FAYPAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander and George
May 29, 2025 -

Capistrano Volkswagen responded

Thank you for leaving a review! We will pass along your compliments to Zander and George!

May 27, 2025

good an on time service why they are not charging the ID4a while they keep the car More

by moekazem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stieber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robustelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Faller
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Capistrano Volkswagen responded

Thank you for your review!

May 25, 2025

Very good honest dealer bought two cars from them and serviced them all the time since nee More

by JCHRISTENSEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Faller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Capistrano Volkswagen responded

We appreciate you taking the time to leave a great review!

May 20, 2025

The customer service team was very not helpful because they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. More

by MISSIONEROOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Faller
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Capistrano Volkswagen responded

We apologize that our service team was not helpful and you were not able to get your service completed. Based on the information given, I was not able to locate your information in our system. We would like to look into this situation further, can you please email us at customerservice@capovwmazda.com and provide your first and last name or phone number? Thank you, Capistrano Volkswagen

May 19, 2025

The staff was professional and kind. Everything is taken very efficiently and with in reasonable time. More

by TKDHANJAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales-Alex Norman and in Finance-John
May 20, 2025 -

Capistrano Volkswagen responded

Thank you so much, we appreciate your review!

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