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Capistrano Volkswagen
San Juan Capistrano, CA
1,628 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,628 reviews
August 24, 2025
Greg was my service advisor. He was a great communicator and very patient and thorough. I liked that he was honest with me. Everyone we encountered was pleasant and polite. The c He was a great communicator and very patient and thorough. I liked that he was honest with me. Everyone we encountered was pleasant and polite. The check-in process was very smooth and efficient. More
by sspazzy
Verified CustomerEmployees Worked With
Greg Acker(?) ~ Service
August 24, 2025
Thanks to Brad, the issue with my vehicle was resolved and taken care of . Thank you Brad and taken care of . Thank you Brad More
by LOLAMAGIERA
Employees Worked With
August 24, 2025
Excellent customer service. I was surprised by the increased price of the oil change. I hope next year it doesn't go up another $20! I was surprised by the increased price of the oil change. I hope next year it doesn't go up another $20! More
by lightouchiro
Employees Worked With
August 24, 2025
Steve Smith was extremely helpful. Good experience all around. Will return for future purchases. Good ! Good experience all around. Will return for future purchases. Good ! More
by KBCOLLINS91
August 20, 2025
Yes, I would recommend this dealership with a caveat. The screens on the VW cars continually become disabled. This is evidently a software issue or a problem with the manufacturing of the screen because The screens on the VW cars continually become disabled. This is evidently a software issue or a problem with the manufacturing of the screen because VW is aware of the issue and has not fixed the problem. The dealership has no ability to fix this problem either. This is a safety issue because when the screen goes out, so does all functions related, such as the backup camera. More
by NEWS2ME
August 18, 2025
Recived a very good deal o. n a 2022 Volkswagen vehicle. Very happy with the results. Thank-you. n a 2022 Volkswagen vehicle. Very happy with the results. Thank-you. More
by Haggerty
August 17, 2025
I drive out of my way to get my car serviced at CAPO VW as they are consistently great and trustworthy. as they are consistently great and trustworthy. More
by akshedd
Employees Worked With
August 12, 2025
It took some work, but we finally came to an agreement. I hope it’s the beginning of a long-term relationship. I hope it’s the beginning of a long-term relationship. More
by royboy77
August 12, 2025
The service staff and technicians are very friendly, helpful, and knowledgeable. I came in with a suspension noise issue and during the work they discovered a separate issue covered under warranty, got helpful, and knowledgeable. I came in with a suspension noise issue and during the work they discovered a separate issue covered under warranty, got it all cleaned up and fixed in a short span of time. Very professional More
by Mattl675
