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Burdick Mazda

Syracuse, NY

4.8
148 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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148 Reviews of Burdick Mazda

June 28, 2024

Very professional and courteous people. Recommend them for service and next vehicle. They handle situations as well as they can More

by farwood106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Jun 29, 2024 -

Burdick Mazda responded

Hi Farwood! Thanks for the recommendation! We're glad to hear you found our team at Burdick Mazda professional and courteous. We appreciate your support and look forward to assisting with your next vehicle!

June 21, 2024

Jeff was awesome. He really took care of me. I will refer him to all my family and friends. More

by kimberly9333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hoffman
Jun 21, 2024 -

Burdick Mazda responded

Thank you for coming to see Jeff and the team, Kimberly! We appreciate your kind words and recommendations! - Burdick Mazda

June 21, 2024

The service department helped me with my concerns and preformed a recall that I didn’t know that I had! They are the best! More

by BobbyMel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santi
Jun 21, 2024 -

Burdick Mazda responded

We're glad to hear our service department at Burdick Mazda could assist you and address the recall! Thanks for your kind words!

June 20, 2024

Roy Heath makes leasing/purchasing a vehicle a stress free and enjoyable experience. I tell everyone about him. More

by Cinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Heath
Jun 21, 2024 -

Burdick Mazda responded

We're delighted to hear that Roy made your leasing experience stress-free and enjoyable at Burdick Mazda. Thanks for spreading the word!

June 17, 2024

Vehicle was actually a Jeep Wrangler, but I do not have the option to choose that one. Great experience! More

by michael.chapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hanlon
Jun 17, 2024 -

Burdick Mazda responded

Michael, thanks for sharing your great experience with us at Burdick Mazda! Please don't hesitate to reach out if there's anything else we can do for you!

June 17, 2024

I have been very happy with this Dealership and Heather & Tom has taken care of me for years. This is my 6Th Nissan Frontier Pick up. And I don't think their is a better Truck on the road. I get Great ga More

by nancyprancydoc2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather , Tom
Jun 18, 2024 -

Burdick Mazda responded

Thank you for your loyalty and kind words about Heather, Tom, and the team at Burdick Mazda! We're delighted to hear you're enjoying your Nissan Frontier pickups. Safe driving!

June 15, 2024

Very pleased with Burdick Mazda dealership and Sales Person Steve Turner was excellent to work with More

by Kurt.w.schreiber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Turner
Jun 17, 2024 -

Burdick Mazda responded

Kurt, thank you for trusting Steve & the Burdick Mazda team with your business! We appreciate the excellent feedback and hope we have the privilege of working with you again in the future!

June 09, 2024

this was my second vist to have my mazda serviced. While waiting for Kayden, who was taking care of me, he asked me if I would like to go to the cafe while I was waiting.The time flu by and when I wen More

by Loie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayden, a lovely young lady whose name I cant remember
Jun 10, 2024 -

Burdick Mazda responded

Loie, we're delighted to hear that Kayden and the Burdick Mazda team took such great care of you and your car. Thanks for sharing your experience, we look forward to seeing you next year!

June 04, 2024

Burdick Mazda service department is super friendly and very informative. I will continue to keep using them for my future service needs. More

by BobbyMel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
Jun 04, 2024 -

Burdick Mazda responded

BobbyMel, we're delighted to hear that our service department at Burdick Mazda has earned your trust. Thanks for the kind words and continued support!

June 03, 2024

I was told My wait would be an hour and a half. I said that was fine and I said I am waiting there for my car. After two and a half hours I went up to the desk to see what was taking so long. They More

by Lalmflaml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jun 04, 2024 -

Burdick Mazda responded

Thank you for sharing your experience. We apologize for the miscommunication and any inconvenience it caused during your visit to Burdick Mazda. We'll work on improving our communication processes to ensure this doesn't happen again in the future.

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