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Burdick Mazda

Syracuse, NY

4.8
177 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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177 Reviews of Burdick Mazda

August 08, 2024

Excellent Customer Service Shoutout to the advisor and everyone else who helped get my car serviced More

by Niko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittnee
Aug 08, 2024 -

Burdick Mazda responded

Niko, thanks for the shoutout! We're glad to hear our team at Burdick Mazda provided excellent customer service during your visit. Safe driving!

August 07, 2024

We had a wonderful experience with Zen LaPointe at this dealership! He was Knowledgeable and Kind, and made buying my daughter’s first car to take to college a comfort and joy knowing she will be safe! More

by sarahecomstock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zen Lapointe
Aug 08, 2024 -

Burdick Mazda responded

Thank you for sharing your wonderful experience with Zen and the team at Burdick Mazda! We're delighted to hear that buying your daughter's first car was a positive and reassuring process. Safe travels to her as she heads off to college!

August 04, 2024

Staff always greets me and nice atmosphere in waiting room. Text updates for reminder for appointments More

by mihoko.reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 05, 2024 -

Burdick Mazda responded

Thanks for the positive feedback! We're glad to hear you enjoy the atmosphere and find our text updates helpful at Burdick Mazda. We look forward to seeing you again soon!

August 04, 2024

Buying a new car was an enjoyable experience with Jim C. as my salesman. I was happy with the final price I had to pay after my trade-in and picking up my car was a delight. He made everything so easy, even More

by bjmoleski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
Aug 05, 2024 -

Burdick Mazda responded

bjmoleski, we're delighted to hear that Jim C. made your car-buying experience enjoyable at Burdick Mazda! Enjoy your new 2025 Chevrolet Trailblazer and thanks for the kind words!

August 02, 2024

I like Burdick Mazda! My only complaint is I was supposed to be called when my car was ready. I sat there for nearly two hours until I happened to turn around and see my More

by e_h_evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 06, 2024 -

Burdick Mazda responded

Thank you for sharing your experience with Burdick Mazda! We're glad to hear you like our service, but we apologize for the communication oversight. We'll address this issue to ensure it doesn't happen again in the future.

August 01, 2024

Very professional. Asked questions regarding our needs and listened to our answers. Very knowledgeable and was able to get us into a car that not only fit our needs, More

by Joand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 02, 2024 -

Burdick Mazda responded

Joand, we're delighted to hear that our team at Burdick Mazda provided such a professional and attentive experience. Enjoy your 2024 Hyundai Tucson, and thank you for the referrals!

July 30, 2024

Manny was great and directed us to the exact VW Cross Sport we were looking for! More

by mefarrel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Gonzalez
Aug 01, 2024 -

Burdick Mazda responded

Thank you for the wonderful five-star review! Manny and the team look forward to seeing you again. Enjoy your new VW Cross Sport!

July 27, 2024

We enjoyed working with Ariana. She was very knowledgeable, professional and personable regarding our decision to buy a Mazda. She was thorough and gave us options which enabled us More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ariana Hoke
Jul 29, 2024 -

Burdick Mazda responded

Steve, we're delighted to hear that Ariana provided such a knowledgeable and professional experience at Burdick Mazda. Enjoy your new ride!

July 22, 2024

Jeff was amazing! Got me the perfect jeep I wanted, listened to all my needs and wants for a vehicle! More

by tatyanafrigon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff hoffmeister
Jul 23, 2024 -

Burdick Mazda responded

We're delighted to hear Jeff helped you find the perfect Jeep at Burdick Mazda! Thanks for sharing your experience with us.

July 21, 2024

Very easy to work with. Ryan was very attentive and explained details well. Good experience. More

by pdiscenza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Haynes
Jul 23, 2024 -

Burdick Mazda responded

This is great to hear! Thank you for choosing Burdick Mazda!

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