Burdick Mazda
Syracuse, NY
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148 Reviews of Burdick Mazda
Average service, don't really understand my bill now but wasn't given any clarity when picking up my car. Full circle service report card is put in bill as performed but the sheet is completely incomplete a wasn't given any clarity when picking up my car. Full circle service report card is put in bill as performed but the sheet is completely incomplete as no information was written down regarding my car's current conditions by the technician. More
They always have time to make an appointment that meets my schedule. The use of a video review of your car inspection by the technician is great. You see what he see!! my schedule. The use of a video review of your car inspection by the technician is great. You see what he see!! More
Brittnee was very professional, knew exactly what to do and yet very friendly and courteous. In fact the staff at the service desk were all pleasant. Each time I have had a good experience. The only thi and yet very friendly and courteous. In fact the staff at the service desk were all pleasant. Each time I have had a good experience. The only thing I had expected was that since they were doing "body work" (pulling out dents) they would wash the car. When your car has work done I guess I kind of expect when I get it back it would be washed as a thanks for bringing it there. Other than that my expectations were met. More
I found Sal to be very helpful and friendly. He was able to answer all my questions and went out of his way to even set the same radio station in the truck I was interested in as mine. I had a He was able to answer all my questions and went out of his way to even set the same radio station in the truck I was interested in as mine. I had a minor problem with the new unit, he jumped in to resolve the issue right away, stayed late working with service department and his sales manager to get a loaner for overnight. He contacted me right away once the truck was fixed, even before I received a call from the service department. I would definitely contact him again for any future vehicle purchase. The truck I purchased was a 2024 - Dodge Ram 2500 pickup. More
Ryan at Burdick Nissan was fantastic to work with, I lease my vehicle 3 years ago and now I'm purchasing it. Hes very efficient and customer oriented. Whole process to 15 minutes. The Finance person who lease my vehicle 3 years ago and now I'm purchasing it. Hes very efficient and customer oriented. Whole process to 15 minutes. The Finance person who went through the paaperwork was fantastic as well. Very pleasant. More