Burdick Mazda

Matt, the technician who worked on my car was incredibly thorough. His inspection video was detailed and easy to understand and he took great care to keep my car clean. He completed my NYS inspection and ap thorough. His inspection video was detailed and easy to understand and he took great care to keep my car clean. He completed my NYS inspection and applied my registration sticker perfectly straight, a small detail that really stood out. Eric handled the checkout process and was professional, friendly, and efficient. From start to finish, the service was outstanding. I had a great experience all around! More

Ariana was very good to work with. She found us the car we wanted and the process was quick and easy. We love our new vehicle and would highly recommend Alex and Burdick Mazda to other She found us the car we wanted and the process was quick and easy. We love our new vehicle and would highly recommend Alex and Burdick Mazda to others. More

Good prompt service, great customer service, normal wait time. waiting area was clean, stocked and wifi was good. time. waiting area was clean, stocked and wifi was good. More

Excellent sales and service. I've purchased three vehicles and have most of my service done here. Ariana has always been up-front and honest with me, and I've referred other fami I've purchased three vehicles and have most of my service done here. Ariana has always been up-front and honest with me, and I've referred other family members to her. The parts and service staff are always friendly, and service is usually prompt and reasonable. More

There was a lot of teamwork involved in completing our delivery. Everyone was helpful and friendly, delivery. Everyone was helpful and friendly, More

Alex in service was a huge help. When we decided to trade up he got us in touch with Jack who was great When we decided to trade up he got us in touch with Jack who was great More

Dorien was just excellent to deal with. Patient with my deafness and led me through multiple options to find the right fit for me. Patient with my deafness and led me through multiple options to find the right fit for me. More

My experience with Dorian was nothing but excellence. From the first time meeting him in the parking lot to showing me multiple cars. He has the qualities of salesperson whom should be demonstrated to From the first time meeting him in the parking lot to showing me multiple cars. He has the qualities of salesperson whom should be demonstrated to all your staff. I will definitely be a continuing customer of Burdick Mazda. Thank you More

My wife and I had a fantastic experience purchasing our new Mazda . Jack was awesome!!! new Mazda . Jack was awesome!!! More

I had a very disappointing experience at this Mazda dealership. Communication was poor throughout the process, and I felt my concerns were not addressed during the service appointment. The associate I dealership. Communication was poor throughout the process, and I felt my concerns were not addressed during the service appointment. The associate I worked with was not as responsive as I expected which made what should have been a straightforward experience unnecessarily frustrating. Customer service and follow through are important and unfortunately this visit did not meet those expectations. More