
Burdick Chevrolet Buick GMC
Cicero, NY
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133 Reviews of Burdick Chevrolet Buick GMC
Roy made the buying experience easy, he keeped saying throughout the process that it was easy to buy a vehicle and he prove it, never pushy and explain the paperwork in detail. I would recommend him to f throughout the process that it was easy to buy a vehicle and he prove it, never pushy and explain the paperwork in detail. I would recommend him to family and friends at a drop of a hat, perfect customer service skills and excellent communication. More
I recently, for the first time, leased a car. I was taken to Bresee Chevrolet by a friend with only the intention to look around. As soon as I walked in I was greeted by an employee, Roy Heath, and wa taken to Bresee Chevrolet by a friend with only the intention to look around. As soon as I walked in I was greeted by an employee, Roy Heath, and was given his undivided attention. I was completely overwhelmed by the hospitality I received by everyone there and even more so by Mr. Heath. I was very nervous about the process, but Roy assured me that this would be one of the easiest things that I ever do and he convinced me not to worry as much. I was surprised by the patience and friendliness I received because this was not something that I was used to when visiting car dealerships. I was there for a few hours and although I came with the intention to just browse, because of the excellent customer service and of the feeling of being well informed, by the end of the visit, I had decided, this is where I am going to get my car. By the middle of the next week, I had leased my first car, a 2011 Chevy Malibu, and I have been satisfied with my decision ever since. Thank you Mr. Roy Heath for your professionalism, hospitality, and patience. When I'm ready for my next car, I know exactly where to go and exactly who to look for!!! More
My experience with Bresee Chevy upon purchasing my new vehicle was awesome! Joe Coyle provided a lot of helpful information and was patient with me and my parents upon buying my 2011 Chevy Traverse. I lov vehicle was awesome! Joe Coyle provided a lot of helpful information and was patient with me and my parents upon buying my 2011 Chevy Traverse. I love my new SUV and plan on onjoying it and bringing it in for service for future oil changes. Thank you guys! More
I have to give Bresee Chevrolet the poorest ratings possible. Here's why: 1) Failed to disclose an advertised new vehicle was not brand-new (a demo) 2) Unfamiliar with current promotions - Their possible. Here's why: 1) Failed to disclose an advertised new vehicle was not brand-new (a demo) 2) Unfamiliar with current promotions - Their finacing services were not like the offers advertised from Chevrolet through Ally Bank. 3) Aggressive and Argumentative Behavior - When asked to explain and get back on task of selling a vehicle at the price quoted. Andy ran-off to call Roy. Roy over the phone at Andy's desk became aggressive and argumentative. Roy screwed up the financing terms and rebate combination in a series of emails. Since leaving the dealership, Roy has sent emails first apologizing and admitting his error then retracting his apology. When is yelling at the customer ever acceptable? More
We had a VERY positive experience of our new vehicle purchase. We were never pressured to "make the deal tonight", as so many dealers want you to do. Pat had me road test the vehicle and any questions w purchase. We were never pressured to "make the deal tonight", as so many dealers want you to do. Pat had me road test the vehicle and any questions we had gave us the answers we asked. It was a very relaxed experience and the most comfortable car purchase experience that we had had in a long time. We are making sure that we tell anyone looking for a vehicle to visit Bresee Chevrolet and to see Pat Hofmann. More
The dealership is a 'helping' organization. The entire staff is there to help the consumer get the car they want/need and it happens. There is evidence of teamwork; of expertise; of concern and caring; o staff is there to help the consumer get the car they want/need and it happens. There is evidence of teamwork; of expertise; of concern and caring; of knowledge of cars; of financing, of insurances; The customer gets no hassle... I would not deal with any other organization. More
We had an excellent experience with Roy Heath and Rich Baker. They were both friendly, knowledgable and professional. Each displayed his own unique sense of humor and personality which made the experience Baker. They were both friendly, knowledgable and professional. Each displayed his own unique sense of humor and personality which made the experience (expensive) but pleasurable. This was the second (and last) Chevrolet dealer we went to. We were immediately impressed with the clean show room, friendly,well dressed staff and their desire to help FIND us the car we wanted instead of what was on the lot or easily available! We were treated with respect and the whole experience was fantastic. More
gail called me and wanted to sell me a new car i told her the price range and she said no problem she met me at the front door and then introduced me to brian harrington he asked me what i was looking for th the price range and she said no problem she met me at the front door and then introduced me to brian harrington he asked me what i was looking for then he showed me 3 or 4 cars and i said dont rule out the malibu yet and then he showd me my new car he went over the numbers with me and the rest is history the week before i picked up my new car my old car went on the blink i called up bresee and they got me a rent a car they took care of everything i am so happy that gail called me that day i would like to thank all of you again for all your help jamesgigliotti More
My husband and I visited many dealers Bresee was very kind, and very pateint with us. Our sales consultant Brian Harrington was great at giving us a wonderful experiance we are so very happy with the se kind, and very pateint with us. Our sales consultant Brian Harrington was great at giving us a wonderful experiance we are so very happy with the service he has given us and continues to.We would recomend Bresee and Brian Harrington. More
Joe was able to get me approve for a car when every other dealer turned me down. I will never go any where else from now on! I have bad credit and Breese chevorlet made it possible for me to get a car. They dealer turned me down. I will never go any where else from now on! I have bad credit and Breese chevorlet made it possible for me to get a car. They have outstanding customer service and never judged me on my past credit problems. More