Burdick Chevrolet Buick GMC
Cicero, NY
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130 Reviews of Burdick Chevrolet Buick GMC
I have to give Bresee Chevrolet the poorest ratings possible. Here's why: 1) Failed to disclose an advertised new vehicle was not brand-new (a demo) 2) Unfamiliar with current promotions - Their possible. Here's why: 1) Failed to disclose an advertised new vehicle was not brand-new (a demo) 2) Unfamiliar with current promotions - Their finacing services were not like the offers advertised from Chevrolet through Ally Bank. 3) Aggressive and Argumentative Behavior - When asked to explain and get back on task of selling a vehicle at the price quoted. Andy ran-off to call Roy. Roy over the phone at Andy's desk became aggressive and argumentative. Roy screwed up the financing terms and rebate combination in a series of emails. Since leaving the dealership, Roy has sent emails first apologizing and admitting his error then retracting his apology. When is yelling at the customer ever acceptable? More
We had a VERY positive experience of our new vehicle purchase. We were never pressured to "make the deal tonight", as so many dealers want you to do. Pat had me road test the vehicle and any questions w purchase. We were never pressured to "make the deal tonight", as so many dealers want you to do. Pat had me road test the vehicle and any questions we had gave us the answers we asked. It was a very relaxed experience and the most comfortable car purchase experience that we had had in a long time. We are making sure that we tell anyone looking for a vehicle to visit Bresee Chevrolet and to see Pat Hofmann. More
The dealership is a 'helping' organization. The entire staff is there to help the consumer get the car they want/need and it happens. There is evidence of teamwork; of expertise; of concern and caring; o staff is there to help the consumer get the car they want/need and it happens. There is evidence of teamwork; of expertise; of concern and caring; of knowledge of cars; of financing, of insurances; The customer gets no hassle... I would not deal with any other organization. More
We had an excellent experience with Roy Heath and Rich Baker. They were both friendly, knowledgable and professional. Each displayed his own unique sense of humor and personality which made the experience Baker. They were both friendly, knowledgable and professional. Each displayed his own unique sense of humor and personality which made the experience (expensive) but pleasurable. This was the second (and last) Chevrolet dealer we went to. We were immediately impressed with the clean show room, friendly,well dressed staff and their desire to help FIND us the car we wanted instead of what was on the lot or easily available! We were treated with respect and the whole experience was fantastic. More
gail called me and wanted to sell me a new car i told her the price range and she said no problem she met me at the front door and then introduced me to brian harrington he asked me what i was looking for th the price range and she said no problem she met me at the front door and then introduced me to brian harrington he asked me what i was looking for then he showed me 3 or 4 cars and i said dont rule out the malibu yet and then he showd me my new car he went over the numbers with me and the rest is history the week before i picked up my new car my old car went on the blink i called up bresee and they got me a rent a car they took care of everything i am so happy that gail called me that day i would like to thank all of you again for all your help jamesgigliotti More
My husband and I visited many dealers Bresee was very kind, and very pateint with us. Our sales consultant Brian Harrington was great at giving us a wonderful experiance we are so very happy with the se kind, and very pateint with us. Our sales consultant Brian Harrington was great at giving us a wonderful experiance we are so very happy with the service he has given us and continues to.We would recomend Bresee and Brian Harrington. More
Joe was able to get me approve for a car when every other dealer turned me down. I will never go any where else from now on! I have bad credit and Breese chevorlet made it possible for me to get a car. They dealer turned me down. I will never go any where else from now on! I have bad credit and Breese chevorlet made it possible for me to get a car. They have outstanding customer service and never judged me on my past credit problems. More
Dave Sachel will get it done for you, hes the man! Bought a 2010 cobalt... had a high mileage trade-in he was able to get me out of and financed me a great rate. Highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!! a 2010 cobalt... had a high mileage trade-in he was able to get me out of and financed me a great rate. Highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Dear Sir/Madam 6/10/2010 My name is Arman Towfighi. I took my 1989 corvette for break system problem. I told Todd (service person) to check 6/10/2010 My name is Arman Towfighi. I took my 1989 corvette for break system problem. I told Todd (service person) to check my break system. He called me and said that my brake booster need to be replaced. I asked them if rest of the brake system is ok. He said yes. He told me that will be about $650 to repair it and I ok it. After service I picked up my car and notice that break pedal is going down too much. Therefore I told him and the manager that still break has problem. They told me that may be your break pads and break fluid need to be replaced. I asked them aren’t you suppose to check whole break system before calling me and giving estimate for my decision. They said well it happened this way and we charge you additional $150 plus additional expenses to make it right. I do not think this is a right way to treat costumers. Senserly, Arman Towfighi More
The sales people were very friendly and accommodating. I was happy with the financing department and the explanation of my warranty and warranty options. I was given a tour of the garage and introduced to p was happy with the financing department and the explanation of my warranty and warranty options. I was given a tour of the garage and introduced to people who would be servicing my car. All in all, it was a very pleasant experience. I did not know it would be so easy to buy a new car. More