Burdick Chevrolet Buick GMC

Chevy Trax review Roy Heath made this experience amazing! It was quick and painless and he was able to achieve exactly what I wanted! The car and the payment! As lon Roy Heath made this experience amazing! It was quick and painless and he was able to achieve exactly what I wanted! The car and the payment! As long as Roy is at your dealership, I will be back!!! Hands down the best salesman I've ever dealt with! And I love my new Chevy Trax! More

Great service Everyone was very friendly. The Service Manager is very knowledgeable. Definitely looks out for the customer. Received quality service as bef Everyone was very friendly. The Service Manager is very knowledgeable. Definitely looks out for the customer. Received quality service as before. Again, the costs were competitive. More

Excellent Quick and excellent maintenance. Anytime I have ever needed work done on a vech it has been fixed quickly and I would be given a heads up has to what Quick and excellent maintenance. Anytime I have ever needed work done on a vech it has been fixed quickly and I would be given a heads up has to what is going on and what needs or may need to be fixed. More

Fast And Friendly I have a 2011 Chevy Malibu first I leased it, at the end of the lease I bought it out. Anything that I have had done to this car has been at Burdick I have a 2011 Chevy Malibu first I leased it, at the end of the lease I bought it out. Anything that I have had done to this car has been at Burdick. Always very helpful and I have been very happy with the service. More

Ignored looking for a new car We went into drivers village Chevy looking for a new Impala, Our salesman was pleasant at first, and let us test drive one. We are serious buyers, as We went into drivers village Chevy looking for a new Impala, Our salesman was pleasant at first, and let us test drive one. We are serious buyers, as we have looked extensively online, and visited a couple other dealerships. We were looking for specific features and wanted to see if Drivers Village had what we were looking for. After the test drive, we asked the salesman to give us the drive away price for several vehicles. We waited in one of the cubicles for the last vehicle's price, which was pretty close to what we were looking for. But, at that point, we felt very ignored, as we waited for approximately 20 minutes. Our salesman came back momentarily, but couldn't remember our name. My wife spoke to him in the showroom and he said, "Can I help you? " and she said "We are waiting for you." He did not respond. The salesman was helping other customers. He could have said, "Sorry for the long wait, I will be right with you." Finally, feeling very frustrated and ignored, we got up and left. If someone is going to spend over $30,000 for a new car, they should at least feel like a valued customer. We would prefer to go to a dealer where we feel valued. More

I DO NOT RECOMMEND FOR SERVICE If your looking for a trustworthy service department, this isn't it. I brought my vehicle in for a power steering recall (#14116) and the steering is If your looking for a trustworthy service department, this isn't it. I brought my vehicle in for a power steering recall (#14116) and the steering is now much worse than when I brought it in. The steering wheel shakes even more than when I first brought the vehicle in (witnessed by a service writer) and the steering is so notchy that the vehicle cannot be driven in a straight line. This vehicle should have never been released to me in this condition and the service manager at Burdick Chevrolet could care less. He told the service writer that this wasn't part of the recall and that I would be charged for diagnostics. I would look elsewhere if your concerned about safety. I called Chevrolet Customer Relations and was given a case number. Time will tell if this vehicle is repaired. More

Very Rude Staff My husband and I worked with two salesmen to purchase a Chevy. They both were incredibly rude, inappropriate and unprofessional. I would not recomm My husband and I worked with two salesmen to purchase a Chevy. They both were incredibly rude, inappropriate and unprofessional. I would not recommend anyone to go to Burdick. I'd rather pay a bit extra for friendly helpful staff. Very upset with our visit, we were more of an inconvenience to them than anything else. Will not EVER by buying a car from them and either will my friends or family if I have anything to do with it. More

A year ago, I was looking to finance a 2013 Chevy Spark. A year ago, I was looking to finance a 2013 Chevy Spark. I test drove with a sales rep and put my deposit down. I was assured the car would arrive in A year ago, I was looking to finance a 2013 Chevy Spark. I test drove with a sales rep and put my deposit down. I was assured the car would arrive in 6-10 weeks. 3-4 months later, after receiving a horde of credit decline letter, finding that they fired my sales rep and dropped the ball on my sale, yet still assuring me that my loan through the bank was a done deal, my trade-in started having more problems. The dealership eventually gave me an Imapala to drive while I continued to wait for my new vehicle, which I learned to be coming from Korea. When I got the call that the car had arrived, the manager was also calling to inform me that my credit score had dropped so low that they could not finance me and I needed to return the loaner. My credit report shows a couple hundred bank inquiries. I wonder why? I have since leased a 2014 Chevy Cruze LT from East Syr Chevy without a cosigner. I would not trust this dealership with my business. More

they screwed me i finily sold the truck 28000 mi bought a ford they lie about working on the truck rude to wile taking information bill me for service that should have been under the 36yr 36000 mi warrenty c ford they lie about working on the truck rude to wile taking information bill me for service that should have been under the 36yr 36000 mi warrenty could not do simple repair like replace a speaker in one day call my cell phone 5 time in hr theaten me with towing the truck out of the repair shop if i called chevy when i showed up to pick up the truck they all hid so i could not talk to them there xxxx bags if the truck bad the just want you to traid it thay want sales not customer More

I first had the pleasure to meet the service dept. when I brought my 2006 Trailblazer in for some work and had an extended warranty that was honored at Bresee Chevrolet. I was treated with respect and that m brought my 2006 Trailblazer in for some work and had an extended warranty that was honored at Bresee Chevrolet. I was treated with respect and that meant a lot to me. I was treated rudely at another dealership that had worked on my car and vowed never to go back. I was looking around in the showroom and was thinking maybe getting a new car. My partner was thinking leasing would be a good option for me. He had received a name of a salesperson, Pat Hofmann. When we came back at night to pick up the Trailblazer from the service dept. we went to the showroom to find Pat. He had left for the day and Brian greeted us and answered any questions we had.He was very helpful and gave us information and a catalog on the Equinox and even brought one in from the lot so I could look at it and sit in it.It was getting late so we said we would return to see Pat .I was impressed how they all worked as a team to help a potential customer. When we returned and met Pat Hofmann we were not disappointed. He did an excellent job in making a new car a reality for me at an afordable price. The leasing process was easy, thanks to Pat. I had no clue what leasing was about,but Pat made me an informed consumer and explained everything to my satisfaction.He went above and beyond helping me with the process of discontinuing my extended warranty on my Trailblazer when I traded it in towards the Equinox.I love love love my Equinox and Brian and Pat at Bresee Chevrolet. More