Burdick Chevrolet Buick GMC

My recent experience at Burdick Chevrolet was outstanding. They diagnosed the problem and were totally honest about the repair and the time it would take. I was given a loaner car for 3 days and they finished They diagnosed the problem and were totally honest about the repair and the time it would take. I was given a loaner car for 3 days and they finished ahead of schedule. My 7 year old Equinox is running like a champ again! Kudos to Burdick Chevrolet! More

Chevy Trax Salesman Thomas Quinlan was very pleasant and helpful. Very quick vehicle delivery despite short notice and insurance company mix ups. Enjoyed the n Salesman Thomas Quinlan was very pleasant and helpful. Very quick vehicle delivery despite short notice and insurance company mix ups. Enjoyed the new car purchasing experience and happy with my purchase. More

Chevy Trax review Roy Heath made this experience amazing! It was quick and painless and he was able to achieve exactly what I wanted! The car and the payment! As lon Roy Heath made this experience amazing! It was quick and painless and he was able to achieve exactly what I wanted! The car and the payment! As long as Roy is at your dealership, I will be back!!! Hands down the best salesman I've ever dealt with! And I love my new Chevy Trax! More

Great service Everyone was very friendly. The Service Manager is very knowledgeable. Definitely looks out for the customer. Received quality service as bef Everyone was very friendly. The Service Manager is very knowledgeable. Definitely looks out for the customer. Received quality service as before. Again, the costs were competitive. More

Excellent Quick and excellent maintenance. Anytime I have ever needed work done on a vech it has been fixed quickly and I would be given a heads up has to what Quick and excellent maintenance. Anytime I have ever needed work done on a vech it has been fixed quickly and I would be given a heads up has to what is going on and what needs or may need to be fixed. More

Fast And Friendly I have a 2011 Chevy Malibu first I leased it, at the end of the lease I bought it out. Anything that I have had done to this car has been at Burdick I have a 2011 Chevy Malibu first I leased it, at the end of the lease I bought it out. Anything that I have had done to this car has been at Burdick. Always very helpful and I have been very happy with the service. More

Ignored looking for a new car We went into drivers village Chevy looking for a new Impala, Our salesman was pleasant at first, and let us test drive one. We are serious buyers, as We went into drivers village Chevy looking for a new Impala, Our salesman was pleasant at first, and let us test drive one. We are serious buyers, as we have looked extensively online, and visited a couple other dealerships. We were looking for specific features and wanted to see if Drivers Village had what we were looking for. After the test drive, we asked the salesman to give us the drive away price for several vehicles. We waited in one of the cubicles for the last vehicle's price, which was pretty close to what we were looking for. But, at that point, we felt very ignored, as we waited for approximately 20 minutes. Our salesman came back momentarily, but couldn't remember our name. My wife spoke to him in the showroom and he said, "Can I help you? " and she said "We are waiting for you." He did not respond. The salesman was helping other customers. He could have said, "Sorry for the long wait, I will be right with you." Finally, feeling very frustrated and ignored, we got up and left. If someone is going to spend over $30,000 for a new car, they should at least feel like a valued customer. We would prefer to go to a dealer where we feel valued. More

I DO NOT RECOMMEND FOR SERVICE If your looking for a trustworthy service department, this isn't it. I brought my vehicle in for a power steering recall (#14116) and the steering is If your looking for a trustworthy service department, this isn't it. I brought my vehicle in for a power steering recall (#14116) and the steering is now much worse than when I brought it in. The steering wheel shakes even more than when I first brought the vehicle in (witnessed by a service writer) and the steering is so notchy that the vehicle cannot be driven in a straight line. This vehicle should have never been released to me in this condition and the service manager at Burdick Chevrolet could care less. He told the service writer that this wasn't part of the recall and that I would be charged for diagnostics. I would look elsewhere if your concerned about safety. I called Chevrolet Customer Relations and was given a case number. Time will tell if this vehicle is repaired. More

Very Rude Staff My husband and I worked with two salesmen to purchase a Chevy. They both were incredibly rude, inappropriate and unprofessional. I would not recomm My husband and I worked with two salesmen to purchase a Chevy. They both were incredibly rude, inappropriate and unprofessional. I would not recommend anyone to go to Burdick. I'd rather pay a bit extra for friendly helpful staff. Very upset with our visit, we were more of an inconvenience to them than anything else. Will not EVER by buying a car from them and either will my friends or family if I have anything to do with it. More

A year ago, I was looking to finance a 2013 Chevy Spark. A year ago, I was looking to finance a 2013 Chevy Spark. I test drove with a sales rep and put my deposit down. I was assured the car would arrive in A year ago, I was looking to finance a 2013 Chevy Spark. I test drove with a sales rep and put my deposit down. I was assured the car would arrive in 6-10 weeks. 3-4 months later, after receiving a horde of credit decline letter, finding that they fired my sales rep and dropped the ball on my sale, yet still assuring me that my loan through the bank was a done deal, my trade-in started having more problems. The dealership eventually gave me an Imapala to drive while I continued to wait for my new vehicle, which I learned to be coming from Korea. When I got the call that the car had arrived, the manager was also calling to inform me that my credit score had dropped so low that they could not finance me and I needed to return the loaner. My credit report shows a couple hundred bank inquiries. I wonder why? I have since leased a 2014 Chevy Cruze LT from East Syr Chevy without a cosigner. I would not trust this dealership with my business. More