
Burdick Chevrolet Buick GMC
Cicero, NY
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132 Reviews of Burdick Chevrolet Buick GMC
I bought a brand new GMC Acadia AT4. The next day it started sputtering, reving and the check engine light came on. The vehicle had 90miles on it when this happened. They took it in and eventually figur started sputtering, reving and the check engine light came on. The vehicle had 90miles on it when this happened. They took it in and eventually figured it out, but it wasn’t an easy find. They fixed, and since I received it back the electrical and notifications on the dashboard have been flashing random issues. I requested day 1 that they put me in another vehicle they had there- same model/price but different color. The dealership seems too concerned about the money they would lose to make it right and replace a vehicle that broke day 1. I placed a call to GMC and they opened a case but seem to be dragging feet on getting me compensation of some sort for the troubles. My husband and I have spent a lot of money on GM products- owning a 2016 Tahoe LTZ and Silverado 2500 duramax. Very disappointing and disheartening as well as stressful to be having these issues. Especially since having to TRUST the dealer during a time that test driving is not allowed. Get me a new vehicle and take the dud back! More
On Sept. 23 I walked into Burdick Chevy and Mike walked over to me. I had been looking at different cars elsewhere. I told Mike I wanted a Malibu. He took me to a blue one and I asked if they had a red one over to me. I had been looking at different cars elsewhere. I told Mike I wanted a Malibu. He took me to a blue one and I asked if they had a red one, which I drove, and purchased that morning. I drove it off the lot on Sept 30. I loved dealing with Mike as he was very patient with me and quite funny. I just want to say thank you to everyone I met. It was a great experience and I love my new Malibu. . More
Great experience We had an appointment with Roy on Monday afternoon selected a vehicle and picked it up Tuesday afternoon, couldn’t have been easier. We always deal wi We had an appointment with Roy on Monday afternoon selected a vehicle and picked it up Tuesday afternoon, couldn’t have been easier. We always deal with Roy he is professional and easy to deal with. Judy More
Very poor service Told to bring car in for service also told we could get loaner car then turned us away. This place is a joke rude service person named alai last place Told to bring car in for service also told we could get loaner car then turned us away. This place is a joke rude service person named alai last place I would anything. More
Great experience I appreciate the service i recieved from chevy dealership. I had my oil change today and had a great experince. Always great experience anytime Jay or I appreciate the service i recieved from chevy dealership. I had my oil change today and had a great experince. Always great experience anytime Jay or Eric are helping me in the service department. Great employees and great customer service. I appreciate them. Thanks Steph More
Ian, 2018 GMC Sierra 1500 Z71 As far as I am concerned they are the best dealer in town! This is 4th viechle I have bought from Burdick and am very pleased as always. They always s As far as I am concerned they are the best dealer in town! This is 4th viechle I have bought from Burdick and am very pleased as always. They always stand by their viechles and make sure things are taken care of. This is the second purchase I have made with Roy Heath at the Chevy store and look forward to doing business with him again. More
Exceptional!!!!! I foolishly went to Romano Mazda and got screwed...I thought I was stuck with a crappy car but I went initially to Kia at Drivers Village and they wer I foolishly went to Romano Mazda and got screwed...I thought I was stuck with a crappy car but I went initially to Kia at Drivers Village and they were incredibly helpful and to the point. They knew I couldn’t afford their options with what I was carrying over so they selflessly sent me to a Chevy who currently has the most rebates. Roy Heath was ABSOLUTELY INCREDIBLE and I will recommend him to everyone I know!!! In less than 2 hours I was in my dream car at an affordable monthly rate! Picked up my heavenly car the very next day!! I will use them FOREVER!!!!! More
Wonderful experience Joshua was tremendous to work with. Very helpful and kind. Love my Chevy Equinox. Everyone at Burdick GMC were great! I would highly recommend gettin Joshua was tremendous to work with. Very helpful and kind. Love my Chevy Equinox. Everyone at Burdick GMC were great! I would highly recommend getting a new car here. More
Our fifth vehicle from Drivers Village This dealership has it all Great inventory, great service department and friendly knowledgable sales associates, Drivers Village is very convenient wh This dealership has it all Great inventory, great service department and friendly knowledgable sales associates, Drivers Village is very convenient when I need service and always a pleasure to deal with when time for a new vehicle . More