Bob Johnson Volkswagen

We had a great experience everyone was so nice and helpful. We needed a car immediately as our car was totaled and Danny and Steve stayed past your closing time to accommodate us. We had a great car helpful. We needed a car immediately as our car was totaled and Danny and Steve stayed past your closing time to accommodate us. We had a great car buying experience and definitely will recommend your dealership More

Great experience all the way around, friendly staff that always goes above and beyond. I will continue to use Vw for all my future vehicle purchases always goes above and beyond. I will continue to use Vw for all my future vehicle purchases More

During my time at the dealership they were very helpful. Actually offered me more than the Kelly blue book trade in value for my vehicle. But when it came time to make the sell on the new vehicle, they didn Actually offered me more than the Kelly blue book trade in value for my vehicle. But when it came time to make the sell on the new vehicle, they didn't have the title and I had to wait a week to actually get my vehicle and sign for it. For compensation of my time they offered me a tank of gas and a free full detail. I'm sure after this experience they would do their best not to let it happen but at the end of the day it was a very Frustrating buy. But my sales person was extremely nice and helped me out alot as well More

Friendly staff. By far the best dealership in Watertown New York I plan on doing all my future vehicle shopping at FX Caprara Looking forward to the next visit. New York I plan on doing all my future vehicle shopping at FX Caprara Looking forward to the next visit. More

Everyone at FX VW during my first visit was more than kind enough to assist me and inform me on the features and functions of a Jetta. Second visit in I spoke to Walt, and he made the car buying process kind enough to assist me and inform me on the features and functions of a Jetta. Second visit in I spoke to Walt, and he made the car buying process very easy, and even cracked a few jokes here and there to make it fun. As a first time buyer, that was relieving. All-in-all, Walt and his team were a great bunch of people. More

Very accommodating, Always willing to help you with any concerns.Friendly and knowledgeable. Service has always been very good.Defintely will continue with VW vehicles concerns.Friendly and knowledgeable. Service has always been very good.Defintely will continue with VW vehicles More

Still has the caprara atmosphere. treated like a person. no greased up salesmen running around trying to pressure you. not like what the pulaski chevy store has turned into. no greased up salesmen running around trying to pressure you. not like what the pulaski chevy store has turned into. More

Anthony was wonderful as well as all the other staff at FX Caperara in Watertown. Paperwork was all in order and very simply buying process! Would recommend to any one looking, as this dealership actually FX Caperara in Watertown. Paperwork was all in order and very simply buying process! Would recommend to any one looking, as this dealership actually cares about your thoughts not just trying to sell you a car to make some money off commission. More

Our family loves FX Caprara Volkswagen! My husband and I both have Volkswagens and we won’t shop anywhere else, always great service every time we make a trip up there! Thank you both have Volkswagens and we won’t shop anywhere else, always great service every time we make a trip up there! Thank you More

They have good customer service. It was a quick and easy deal. I am very satisfied with the experience I had with Stephen and other staff. deal. I am very satisfied with the experience I had with Stephen and other staff. More