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Bob Johnson Volkswagen

Watertown, NY

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96 Reviews

18493 US-11

Watertown, NY

13601

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96 Reviews of Bob Johnson Volkswagen

January 05, 2020

Things went smoothly and we were able to take the car home the same day. Our salesman was very helpful and understanding as well as knowledgeable. More

by JLS
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 06, 2020 -

Bob Johnson Volkswagen responded

Thank you for the 5-star review! All of us here at FX Caprara Volkswagen couldn't be happier to know that we made things go smoothly for you and got you into a car that meets your needs. We hope to see you again down the road!

January 04, 2020

What an awesome group of people at fx Volkswagen!!!! So many laughs throughout the day. I traveled 3 hrs for this dealership and would do it all over again. Thank you all for taking such good care of me. More

by Gina
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 06, 2020 -

Bob Johnson Volkswagen responded

There is nothing we love more than hearing that our customers are having fun during their time with us at FX Caprara Volkswagen. Thank you so much for making the trip out to see us, Gina! We can't wait to work with you again.

January 03, 2020

Great service from everyone! Very helpful, honest, and kind individuals working there. Great deal and amazing vehicle. We knew we weren’t getting the run around, next time we need a vehicle that’s where w More

by Jacie
Recommend Dealer
Yes
Employees Worked With
Steve Hansen and Danny.
Jan 03, 2020 -

Bob Johnson Volkswagen responded

There are so many compliments in your review which we just love. Thank you, Jacie! All of us at FX Caprara Volkswagen appreciate your business and hope that you absolutely love your new vehicle.

January 01, 2020

Thank you Neal and everyone at FX Caprara VW for making my new car purchase a easy one. Am very pleased with my deal. Thanks More

by Loretta
Recommend Dealer
Yes
Employees Worked With
Neal, Walt and finance employee
Jan 02, 2020 -

Bob Johnson Volkswagen responded

Hi Loretta - Reviews like this one make our day! We are thrilled that your car-buying experience was an easy one. Thank you from the entire team at FX Caprara Volkswagen!

December 24, 2019

Salesperson Stephen Loonan is an asset to the dealership and great to work with. He made the process very easy for me in an honest, friendly manner. More

by Atlas7809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Loonan
Dec 24, 2019 -

Bob Johnson Volkswagen responded

Thank you for stopping by to commend Stephen! We are so glad that he made your buying process easy. Safe driving from the entire team at FX Caprara Volkswagen!

December 21, 2019

Nice Folks The Folks here were very helpful and showed me all of the different atlas models they had. I haven't made a choice yet but would buy from them if i d More

by kstros4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the fellows name.
Dec 23, 2019 -

Bob Johnson Volkswagen responded

Thank you for the 5-star review! We are happy to hear that you enjoyed spending time with us at FX Caprara Volkswagen. If you decide that the Volkswagen Atlas is right for you, we will be more than happy to help you out! We hope to see you again!

September 05, 2019

Great Customer Service My experience at VW Watertown was exceptional. The entire staff was friendly and professional. From day one, Walt took my lead and was never pushy. He More

by Jenna413mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Young
Sep 05, 2019 -

Bob Johnson Volkswagen responded

Thank you for your review of FX Caprara Volkswagen! We are so pleased to read about your recent car-buying experience with our team and we hope you are enjoying your Volkswagen Atlas, too. Thank you for your compliments about Walt and we hope to see you again soon!

August 08, 2019

Loonan Rules I contacted Steve Loonan about a month ago and told him what I was looking for. He called me when he found it and I had the car the same day. No press More

by Mandeejav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Loonan
Aug 08, 2019 -

Bob Johnson Volkswagen responded

Thank you for your review of FX Caprara Volkswagen! A no-pressure, enjoyable car-buying experience is what we want the most for our customers and we are happy to read Steve demonstrated that to you. We appreciate your support and look forward to your next visit! Happy driving!

July 27, 2019

Wonderful The staff at VW are awesome to work with!! Neal Tyrrell always takes his time and listens to the customers needs and goes above and beyond to help the More

by JMesler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Tyrrell
Jul 29, 2019 -

Bob Johnson Volkswagen responded

It's wonderful to hear that you've had positive experiences with both our Sales and Service Teams! We especially love that you can count on Neal to find the best vehicle for you. Thank you so much for taking time out of your day to recommend us.

July 25, 2019

Purchased Renegade The time had come to trade in my '08 Liberty. Since my wife had a great experience last fall purchasing a Tiguan from the VW store, we decided to try More

by Tycho227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Estal
Jul 25, 2019 -

Bob Johnson Volkswagen responded

Thank you for your 5-star review of FX Caprara Volkswagen! Reading your positive feedback about your trade-in with Danny is wonderful and I'm glad you received excellent customer service, too. We appreciate your repeat business and hope we see you again soon!

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