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Bob Johnson Volkswagen

Watertown, NY

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96 Reviews

18493 US-11

Watertown, NY

13601

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96 Reviews of Bob Johnson Volkswagen

March 31, 2019

Thank you I was very happy with everything. I am glad I have a safe car now for myself and my family that I don’t need to worry about all the time. More

by William1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Young
Apr 01, 2019 -

Bob Johnson Volkswagen responded

Hi William - We are so glad that you're happy with your car! We love that you and your family will feel safe out on the roads. Thanks for coming to FX Caprara Volkswagen!

March 31, 2019

Great friendly dealership I went looking for a specific salesman and he was not working but Dan stepped up and helped me in every way very pleased with my purchase so far More

by Pincrusher23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 01, 2019 -

Bob Johnson Volkswagen responded

Thanks for the terrific review! I'm glad we were able to assist you and provide an excellent experience. Enjoy your new ride!

March 29, 2019

My new R Line Great experience glad to be in the VW family.will recommend to all my family and friends. The quality of this car is noteworthy when closing the doors More

by Kenny3998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duffy
Mar 29, 2019 -

Bob Johnson Volkswagen responded

Kenny, your recommendation is the best compliment we could receive. Thank you and welcome to the FX Caprara Volkswagen family! Enjoy your new VW and have a great weekend!

March 25, 2019

Bought a volkswagen atlas sel 19 My husband and I were browsing around for our next family car. Our first stop was volkswagen fx capara. Our search ended when we met Danny Estal. He w More

by Selene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Estal
Mar 26, 2019 -

Bob Johnson Volkswagen responded

Hi Selene - It makes us so happy to hear that Danny provided patient and honest service which earned your business. Thank you for taking the time to write us a review and for the many kind words about Danny. If there is anything else we can do to assist you, please let us know.

March 23, 2019

Overall satisfying experience This is my second time returning to this dealership for a new vehicle and I am always pleased with the quality of service and the respect of my needs. More

by rw10491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 25, 2019 -

Bob Johnson Volkswagen responded

We can't thank you enough for coming back to FX Caprara Volkswagen for a second vehicle! It's wonderful that you're consistently pleased with the service from our team. We wish you safe and happy driving.

March 23, 2019

Caprara VW Excels at Customer Service I’ve purchased several vehicles from Caprara VW in the last 5 years. Their level of professionalism and customer service is outstanding. Their sales a More

by Hayward10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Cummings
Mar 25, 2019 -

Bob Johnson Volkswagen responded

We can't say how much it means to us that you've come to FX Caprara Volkswagen for the past five years! It's wonderful to hear that you can depend on our team for excellent and accommodating service. Thanks so much, we look forward to our continued relationship.

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