Bob Johnson Volkswagen
Watertown, NY
Filter Reviews by Keyword
By Type
96 Reviews of Bob Johnson Volkswagen
Service I highly recommend FX Volkswagen for all your car needs Sales. service etc. from trading in or buying a vehicle they will work with you to get the b I highly recommend FX Volkswagen for all your car needs Sales. service etc. from trading in or buying a vehicle they will work with you to get the best vehicle to suit your needs. More
In and out My wife and I were looking for a new vehicle. We had done our research prior to arriving to FX VW. Steve Washer our salesman met me at the door and ha My wife and I were looking for a new vehicle. We had done our research prior to arriving to FX VW. Steve Washer our salesman met me at the door and had the vehicle waiting for us to test drive. Steve was very informative and helpful and we were able to come to a deal without to much negotiation. In less than 8 hours we had a new vehicle for my wife. We are very pleased with the finance manager and our salesman. Great dealership to work with. Thank you More
Poor customer service FX Volkswagen Watertown My wife and I recently purchased a 2018 gt mustang and asked sales manager for new tires to be put on car and I would agree to buy car at the agreed p My wife and I recently purchased a 2018 gt mustang and asked sales manager for new tires to be put on car and I would agree to buy car at the agreed purchase price. Tires were never installed!! After purchasing the car I Called the salesman five mins after driving the car off the lot Immediately noticed a chip in the front window. Our salesman Andrew stated it would be covered and fixed. I called a few more times and texted him a message never returned my call or text. We are Not happy never received a call from anyone More
Great experience Danny did a great job trying to fix a rough situation I was in with my car. He worked with me via phone and text due to work schedule. Thanks to him a Danny did a great job trying to fix a rough situation I was in with my car. He worked with me via phone and text due to work schedule. Thanks to him and finance guys More
Low stress, great experience Bought a new GTI recently from FX Caprara Volkswagen. Great experience. Low stress, no pushy sales people, no funny stuff. Got a great price on the c Bought a new GTI recently from FX Caprara Volkswagen. Great experience. Low stress, no pushy sales people, no funny stuff. Got a great price on the car. I've had some bad experiences at dealers in the past and was dreading buying a new car. It was great. Highly recommend this dealership for your car purchase. More
2019 Tiguan SEL Premium The sales staff was knowledgeable, helpful, courteous and patient throughout the whole shopping/buying process. There was no pressure to buy and they The sales staff was knowledgeable, helpful, courteous and patient throughout the whole shopping/buying process. There was no pressure to buy and they found more value than I expected on the trade-in vehicle. I recommend this sales team if you are in the market for a new/used VW. More
Awesome Best experience with salespeople very helpful explains everything you need to know about your vehicle.. Would highly recommend them to all my family a Best experience with salespeople very helpful explains everything you need to know about your vehicle.. Would highly recommend them to all my family and friends More
New lease People were friendly and helpful, always have a good experience when coming to this dealership, salesman was knowledgeable on vehicle options and demo People were friendly and helpful, always have a good experience when coming to this dealership, salesman was knowledgeable on vehicle options and demonstrating how to use them More
New VW lease This was an experience as usual. My family has purchased or leased six new Volkswagens in the past few years and every time we have been treated well This was an experience as usual. My family has purchased or leased six new Volkswagens in the past few years and every time we have been treated well. More
The Patient Salesman Danny helped me for more then 3 weeks , helping find what we would be happy with; all the while being friendly and professional. I would recommend to Danny helped me for more then 3 weeks , helping find what we would be happy with; all the while being friendly and professional. I would recommend to all buyers to make a list of questions from warranties,parts and conditions to financing and ask your salesman- I’m sure, like Danny did for me, all will be answered in a timely manner. Fahrvergnuegen! More