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Bob Johnson Toyota

Rochester, NY

4.4
701 Reviews

3399 W. Henrietta Rd.

Rochester, NY

14623

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701 Reviews of Bob Johnson Toyota

November 08, 2022

Frank Gattellaro was very helpful and prompt in getting the 2022 Venza I ordered. I will recommend it to family and friends. More

by farruggia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Gattellaro, jessica tanney
September 14, 2022

Kevin Figueroa knew the Tacoma very well, big help and kept us informed all during the long wait for delivery. More

by glassery25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Figueroa
August 11, 2022

Mark Fujimara has been my salesperson for my last 4 Toyota RAV leases.. he has always been honest and thorough with all the transactions.. just purchased my last leased RAV and he was again very helpf More

by vfollaco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fujimara, Mark
July 20, 2022

Did not have a great experience when picking up car as was not ready paperwork wasn’t correct & had my down payment more than I had said. Frustrating More

by blhoran11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jessica tanney
June 21, 2022

Todd Thomas has been our longstanding service advisor for two vehicles. He is always very friendly, honest and goes above and beyond! A++ More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Thomas
June 12, 2022

I had excellent experience here. My salesman Kevin Figueroa always keeps timely communication for any updates. He is kind, friendly, and considerate. I’ll definitely recommend this d More

by chriscwt
Recommend Dealer
Yes
Employees Worked With
Kevin Figueroa, jessica tanney
June 10, 2022

We had an excellent experience. Mark was patient and listened to us. We loved the car he showed us and we bought it. We would recommend Mark and the dealership to a friend. More

by Stephanie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
May 13, 2022

On my first visit, salesman Mark Fujimura impressed me as being straightforward and trustworthy. He understood my needs and worked hard to secure the car that I wanted in a timely way. He was great to work w More

by ipreferprivacy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Fujimura
May 12, 2022

I have been a customer here for at least 10-15 years! They are the best!!! More

by joanne.liberti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishi
April 30, 2022

So efficient and professional at the dealership! Mo Bishi was very nice to work with!! I will always buy Toyota too by the way. More

by jimschleich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jessica tanney
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